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Reviews of Hampton Inn by Hilton Reynosa/Zona Industrial

3 out of 5
Hampton Inn by Hilton Reynosa/Zona Industrial
Carr Reynosa - Monterrey 1000, Reynosa, TAMPS

Reviews

8.4

Very Good

Rating 10 - Excellent. 169 out of 321 reviews" "
Rating 8 - Good. 89 out of 321 reviews" "
Rating 6 - Okay. 35 out of 321 reviews" "
Rating 4 - Poor. 12 out of 321 reviews" "
Rating 2 - Terrible. 16 out of 321 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

juan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff
Stayed 1 night in Mar 2024

10/10 Excellent

Gustavo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is a bit far from everything but convenient because you can take the freeway to the airport or go northeast into town. there were several options for dining and entertainment around and a pharmacy and a convenience store across the street. Staff were great. Very respectful, friendly, helpful. Room was clean, housekeepers were lovely, breakfast was delicious both days. Loved the variety and the fact that they served mexican food.
Stayed 2 nights in Jan 2024

2/10 Terrible

Fernando

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The air conditioning no was working and I reported to the reception and they fixe was temporary and remote on tv not was working too
Stayed 1 night in Dec 2023

4/10 Poor

David, Surprise

Disliked: Cleanliness, property conditions & facilities
Poor drainage. Toilet and sink drain stopped up and smelled.
Stayed 2 nights in Dec 2023

4/10 Poor

Mayra

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There're cockroaches on the dresser , the room smelled a lot of humidity, 1 elevator wasn't working.
Stayed 1 night in Dec 2023

6/10 Okay

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I didn't like the fact that I scheduled this hotel for a great quality stay. But yet the cable TV was not working. I called receptionist and I was told that they didn't have TV service. I'm really surprised since is one of the most expensive hotels in the city but yet basic amenities are not available..Will not stay here again. It's just not worth it. AltaVista and Royal Garden have greater better service and for a lower price.
Stayed 1 night in Dec 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 1 night in Dec 2023

6/10 Okay

Juan Manuel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
NO JALO BIEN EL AIRE ACONDICIONADO. Y NO TIENEN UNA MEJOR OPCION DE PAGO PARA ADULTOS DE TERCERA EDAD. SALUDOS
Stayed 1 night in Nov 2023

2/10 Terrible

Ramon

Stayed 1 night in Nov 2023

10/10 Excellent

KYO TAE

Stayed 2 nights in Nov 2023

10/10 Excellent

KYO TAE

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

2/10 Terrible

Victor Fernando

Stayed 2 nights in Sep 2023

10/10 Excellent

KYO TAE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Noe

Stayed 1 night in Aug 2023

10/10 Excellent

Nelson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Jul 2023

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the location, the room size, the cleanliness and the breakfast.
Stayed 1 night in Jul 2023

8/10 Good

Yareli

Stayed 1 night in May 2023

10/10 Excellent

Baldemar

Stayed 1 night in May 2023
Response from REXHA on Jun 13, 2023
Gracias por los comentarios, los esperamos pronto.

10/10 Excellent

CANDELARIO

Stayed 19 nights in Apr 2023
Response from REXHA on Jun 13, 2023
Gracias por los comentarios, los esperamos pronto.

10/10 Excellent

CANDELARIO

Stayed 5 nights in Apr 2023
Response from REXHA on Jun 13, 2023
Gracias por los comentarios, los esperamos pronto.

10/10 Excellent

Candelario

Stayed 5 nights in Apr 2023
Response from REXHA on Jun 13, 2023
Gracias por los comentarios, los esperamos pronto.

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

2/10 Terrible

vania

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Did not sleep at all aire system extremely loud.Room not clean
Stayed 1 night in Mar 2023

2/10 Terrible

Damian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

8/10 Good

David, Surprise

8/10 Good

Cesar

Stayed 1 night in Nov 2022

8/10 Good

Roberto

Stayed 3 nights in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

4/10 Poor

KRISTIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They dont offer all week airport transportation, they did not honor that on saturday, be careful with the fishing things included in the room may be no true
Stayed 1 night in Jun 2022

10/10 Excellent

ANTONIO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

6/10 Okay

Anna

Liked: Cleanliness
Stayed 1 night in Jan 2022

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonita experiencia
Muy confortable la habitación, la cama el baño todo muy bien
Stayed 1 night in Jan 2022

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was amazing location
Stayed 4 nights in Dec 2021

2/10 Terrible

Jonathan

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

8/10 Good

Sandra

Traveled with partner
Liked: Staff & service, property conditions & facilities
No coments!
Stayed 2 nights in Sep 2021

10/10 Excellent

Reyes

Stayed 1 night in Sep 2021

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice very clean great staff.
Stayed 1 night in Aug 2021

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reynosa
The hotel is super clean and the personnel are friendly. They serve a full breakfast.
Stayed 2 nights in Jul 2021
Response from Irene Noriega on Jul 20, 2021
Thank you very much for your comments. It was a pleasure having you with us. We hope to see you again soon.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien exelente lo recomiendo
Stayed 1 night in Jul 2021
Response from Irene Noriega on Jul 20, 2021
Muchas gracias por sus comentarios. Fue un placer tenerlo con nosotros. Esperamos pronto volver a verlo.

10/10 Excellent

Yanira

Stayed 1 night in May 2021
Response from Irene Noriega on Jul 20, 2021
Gracias

10/10 Excellent

Verified traveler

Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
buen hotel llegaria otra vez buen servicio y linpiesa en los cuartos grasias
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in Feb 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice prices, clean installations and kind personnel.
Stayed 1 night in Apr 2021

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great!
Stayed 1 night in Mar 2021
Response from Karina Alanis. on Mar 23, 2021
Thanks for your visit, come back soon.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and staff felt safe
Stayed 1 night in Feb 2021
Response from Karina Alanis. on Mar 23, 2021
Thanks for your visit, come back soon.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a good location easy in easy out convenient
Stayed 2 nights in Feb 2021
Response from Karina Alanis. on Mar 23, 2021
Thanks for your visit, come back soon.

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Thank You !
Everything was great! The staff was courteous and friendly...
Stayed 1 night in Oct 2020
Response from Karina Alanis. on Mar 23, 2021
Thanks for your visit, come back soon.