Ratings based on 60 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Forney Texas

Nice , very safe

Posted Sep 11, 2017
Staff is very friendly and helpful. We have stayed at this hotel several times and never had any issues .
Comment from Hotel Management
Sep 21, 2017 by royal garden, Hotel Management
Agradecemos sus comentarios, esperamos servirle nuevamente
4 out of 5
by Marivel

Posted Aug 15, 2017 on Hotels
It was nice comfortable stay the employees gave us the attention we need
Comment from Hotel Management
Sep 19, 2017
Agradecemos sus comentarios, esperamos servirle nuevamente
5 out of 5
by Filemon

Posted Aug 12, 2017 on Hotels
When I go to Reynosa I always stay here, great service, very comfortable beds, AC works great and very clean, only bad thing, that before breakfast was included( wouldn't mind if they charge a little more)
Comment from Hotel Management
Sep 19, 2017
Agradecemos sus comentarios, esperamos servirle nuevamente
5 out of 5
Recommended
for Everyone
by A verified traveler from san antonio, texas

Nice Hotel. Casa de cambio, Pharmacy one block awa

Posted Jul 9, 2017
Pharmacy, Casa de cambio next door. Restaurant inside the Hotel. 20 minutes from Airport. Free shuttle to Aitport.
Comment from Hotel Management
Jul 11, 2017 by bill, Hotel Management
Thank you for your comments we hope to serve you again in the near future
5 out of 5
by Sharon

Posted Jun 30, 2017 on Hotels
Comment from Hotel Management
Jul 11, 2017
Gracias por sus comentarios esperamos poder servirle en un futuro proximo
4 out of 5
Recommended
for Everyone
by A verified traveler from Forney, Texas

Nice hotel, comfortable and very safe

Posted Mar 25, 2017
Very pleasent stay , staff is very courteous. Food is great, definitely will stay there again .
2 out of 5
by Gabriela

Hotels.com do not charge unless room are available

Posted Mar 13, 2017 on Hotels
There was no availablity at the Hotel when we arrived and Hotels.com had already charged us. The Hotel only had room for smokers and the smell was so bad . The AC was not working properly and maintenance never arrived . Did not sleep but maybe about 3 hrs
2 out of 5
by Ivonne

Disappointing experience

Posted Mar 13, 2017 on Hotels
I arrived to the hotel to check in and they couldn't find my reservation plus they told me there was no availability. I had to look for another hotel last minute and am not familiar with the city. So disappointed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Forney Texas

Nice comfortable hotel

Posted Feb 14, 2017
Very pleasant stay ! Expedia reservation says that breakfast is included , hotel says that was changed on february first, breakfast is not included anymore.
2 out of 5
by Ray

Posted Jan 29, 2017 on Hotels
good size room good bed! few problems internet no to low signal! no water pressure! and all the TV channels are blurry Yes all