Ratings based on 439 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from Brockville,ON
Nice hotel,needs updatingPosted Aug 11, 2016
Pros: The views!!
Cons: the bathrooms
This is a nice hotel for people who want to stay safe North American kind of hotel. The rooms need updating,the bathroom especially. We were in one room and the bathroom sink started to leak, alot. We were given another room immediately.(the staff were wonderful) with a better view and a balcony (thanks) but the sink in the new room still needed to be replaced. It was quite a ways from the old town, but the transportation was easy to figure out.
by A verified traveler from seattle wa
Wonderful restful hotelPosted Jun 5, 2016
Great hotel, amazing staff. Only downside, it's a hike to old Heidelberg.
by A verified traveler
Comfortable hotel in beautiful settingPosted May 30, 2016
Really enjoyed our stay. They up-sold us to an executive room which was worth it for €50 extra a night: beautiful terrace and generous cocktail hour (s)! Staff all terrifically friendly and helpful, room very comfortable and a beautiful river view. The boat direct imto the old town was a lovely touch. Slightly old decor but that's nothing compared to how nice it is.
by tao from China
不要苟且Posted May 18, 2016 on Hotels
Good choice in HeidelbergPosted May 2, 2016 on Hotels
The hotel is big, but old althought well maintained. For a visit in the center is it's needed a car. Very friendly staff. The breakfast buffet is nice, but the restaurant has a potential for improvement. I could anyway recommend it.
by Anup from London
Great Views!Posted Apr 19, 2016 on Hotels
Great hotel and location on the river!
by A verified traveler from Düsseldorf
Etwas in die Jahre gekommen.Posted Apr 10, 2016
Das Personal war sehr freundlich aber man hätte das Gefühl nur mit Aushilfen zu sprechen. Das Zimmer sind gut aber im allgemeinen ist das Hotel renovierungsbedürftig.
Angenehmer OsteraufenthaltPosted Mar 31, 2016 on Ebookers
+ Ruhige Lage direkt am Fluss. An Regentagen ist das hoteleigene Hallenbad eine angenehme Abwechslung. Sehr freundliches Personal. Strassenbahn- und Bus-Haltestelle ca. 5 Gehminuten entfernt. - Kein Safe im Zimmer, keine Aufhängemöglichkeit für nasse Regenkleider, Tiefgarage und Frühstück mit stolzen Preisen. Rezeption mit mässiger Fachkompetenz.
by Vida from West Hollywood by way of Kaiserslautern
Great location and awesome steakhouse!Posted Mar 29, 2016 on Hotels
Steakhouse was awesome. Location was ideal.
by A verified traveler
Posted Mar 22, 2016
The hotel is within easy walking distance to the university, hospital and shopping. Great restraunts nearby. Staff are attentive and all spoke english as well as german. A very well run efficient hotel. We had a wonderful one week stay. Highly recommend this hotel.