Ratings based on 436 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
81% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from seattle wa

Wonderful restful hotel

Posted Jun 5, 2016
Great hotel, amazing staff. Only downside, it's a hike to old Heidelberg.
5 out of 5
by A verified traveler

Comfortable hotel in beautiful setting

Posted May 30, 2016
Really enjoyed our stay. They up-sold us to an executive room which was worth it for €50 extra a night: beautiful terrace and generous cocktail hour (s)! Staff all terrifically friendly and helpful, room very comfortable and a beautiful river view. The boat direct imto the old town was a lovely touch. Slightly old decor but that's nothing compared to how nice it is.
5 out of 5
by Anup from London

Great Views!

Posted Apr 19, 2016 on Hotels
Great hotel and location on the river!
3 out of 5
by A verified traveler from Düsseldorf

Etwas in die Jahre gekommen.

Posted Apr 10, 2016
Das Personal war sehr freundlich aber man hätte das Gefühl nur mit Aushilfen zu sprechen. Das Zimmer sind gut aber im allgemeinen ist das Hotel renovierungsbedürftig.
4 out of 5
by Hubi

Angenehmer Osteraufenthalt

Posted Mar 31, 2016 on Ebookers
+ Ruhige Lage direkt am Fluss. An Regentagen ist das hoteleigene Hallenbad eine angenehme Abwechslung. Sehr freundliches Personal. Strassenbahn- und Bus-Haltestelle ca. 5 Gehminuten entfernt. - Kein Safe im Zimmer, keine Aufhängemöglichkeit für nasse Regenkleider, Tiefgarage und Frühstück mit stolzen Preisen. Rezeption mit mässiger Fachkompetenz.
5 out of 5
by Vida from West Hollywood by way of Kaiserslautern

Great location and awesome steakhouse!

Posted Mar 29, 2016 on Hotels
Steakhouse was awesome. Location was ideal.
5 out of 5
by A verified traveler

Posted Mar 22, 2016
The hotel is within easy walking distance to the university, hospital and shopping. Great restraunts nearby. Staff are attentive and all spoke english as well as german. A very well run efficient hotel. We had a wonderful one week stay. Highly recommend this hotel.
5 out of 5
by A verified traveler from Iceland

Nice hotel exellent view

Posted Feb 23, 2016
Pros: location
Cons: ?
exellent restaurant, lovely staff, clean room, good bed. with free car parking inside.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 15, 2016 on Hotels
5 out of 5
by A verified traveler

Hotel Top . Wellness Flop

Posted Feb 14, 2016 on Hotels
Hotelaufenthalt war klasse, wollten noch ein Spa tag. Nach einem Saunagang geflüchtet