Ratings based on 97 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 18, 2016 on Hotels
2 out of 5
by A verified traveler from Colorado Springs

Not as good as it appeared online.

Posted Jul 31, 2016
Pros: Staff were nice and spoke okay English. included breakfast was okay.
Cons: I'd start with the WIFI - travelers really need this to be reliable for bookings/re-bookings etc
Location: Wonderful city to walk around in.
Some important things to know: Most rooms are upstairs and there are no elevators (very handicap unfriendly). Even the "downstairs" rooms require getting past the entryway stairs. The small, old rooms do not have air conditioning and have bad circulation so they are stuffy and very hot in the summer (opening the window out to the common square out back means reduced security or no sleep because of the bar next door). The internet is the worst I've experienced at any hotel. The WIFI signal was spotty in one room, worse in the breakfast room and non-existent in the first room I got. Huge key means you're carrying around a dumb-bell with you all day. No clock in rooms. Just one "soap" for body wash, shampoo and conditioner.
4 out of 5
by A verified traveler

great location, wonderful breakfast

Posted Nov 12, 2015 on Hotels
wonderful stay - great breakfast!
3 out of 5
by Peter from Centennial, Colorado

Just 'ok'

Posted Nov 5, 2015 on Hotels
The hotel was just OK. The neighborhood was fine -- not too far from the old part of town. The wifi was extremely weak. No restaurants in the immediate vicinity. At 6 ft tall, I had to bend down to get my head under the shower. The owners weren't particularly welcoming. Like I said -- just ok. I would probably search out other options in Heidelberg.
4 out of 5
by Joo Young from Korea

Good but...

Posted Oct 23, 2015 on Hotels
Breakfast was fantastic but room facility were quite old in overall.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 14, 2015
Was very nice and perfect for what I wanted...the city is loaded with tourists and I got everywhere I wanted by walking from this hotel.
5 out of 5
by Alison from Enfield,CT

Posted Aug 11, 2015 on Hotels
Very nice hotel, friendly and helpful staff,nice breakfast,short walk to buses and shopping, would definitely stay there again
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 5, 2015 on Hotels
4 out of 5
by Kenneth

This traveler left a rating score only Posted May 18, 2015 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 16, 2015 on Hotels