Ratings based on 440 Verified Reviews

3.8 out of 5
85% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Istanbul

MY FAVORITE HOTEL IN HEIDELBERG

Posted May 15, 2017
I always prefer this hotel when I visit Heidelberg.Very close to city centre. Very friendly and helpful hotel staff. I recommend it to my friends
Comment from Hotel Management
May 29, 2017 by Sascha, Hotel Management
Dear Mehmet, thank you for your great feedback. We are looking forward to welcome you again soon. Best regards Sascha T. Front Office Manager
5 out of 5
by Carl

I Got Lucky

Posted Mar 31, 2017 on Hotels
I had selected a cheaper place a bit outside if town. That one fell through and I ended up at the Leonardo City Center and could not have been more pleased. The room was awesome, the service was Great, and the location was exactly what I needed. The next time I am in town, I will be staying there again.
Comment from Hotel Management
Apr 3, 2017 by Sascha, Hotel Management
Dear Carl, thank you for your nice feedback. We are looking forward to welcome you again soon. Best regards Sascha T. Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Istanbul, Turkey

Nice hotel, walkable for mid-age from train stn

Posted Mar 21, 2017
Pros: I found my room clean, quiet, and the staff was really nice. I needed to print my train ticket and they helped me quickly. Thanks!
Cons: I found the shower towels a bit small, but it's ok for protecting the environment. The lights on the bathroom emit too much heat, can be chnged to LED
Location: You can take short walk and reach Neckar River, I recommend everyone to see Alte Brücke, Marktplatz, Philosopher's Way if they have time in Heidelberg
Stayed there for 2 nights. I needed to leave early and breakfast was early on time. Hotel is located close to Neckar River. I found the neighborhood safe, there's a police station close to the hotel. I recommend a Greek Restaurant called Knossos, which is very close, you need to see the sign on the Bergheimer Street, because it's hidden a bit rear. Overall I'm happy with my choice to select this hotel.
Comment from Hotel Management
Mar 25, 2017 by sascha, Hotel Management
Dear Guest, than you for your feedback. We are looking forward to welcome you again. Best regards Sascha T. Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 11, 2017
Very friendly staff. Clean room, good breakfast, good location.
Comment from Hotel Management
Mar 12, 2017 by Sascha, Hotel Management
Dear Guest, thank you for your Feedback. We are looking forward to welcome you again. Best regards Sascha T. Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

I always prefer

Posted Nov 25, 2016
Except for the lift . But they ordered us somethng free of charge during the out of order state
Comment from Hotel Management
Dec 1, 2016 by Sascha, Hotel Management
Dear Mehmet, thank you for your feedback. Sorry, for problems with lift. We fixed the problem now. Best regards Sascha T. Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from TURKIYE

Nice hotel very near to the city centre

Posted Nov 23, 2016
Everything was ok except for the lift. But they ordered free beer for this out of order state.
Comment from Hotel Management
Dec 1, 2016 by Sascha, Hotel Management
Dear Fazil, hank you for your feedback. Sorry, for problems with lift. We fixed the problem now. Best regards Sascha T. Front Office Manager
4 out of 5
by A verified traveler

Posted Oct 9, 2016 on Hotels
Stayed here during Heidelberg Festival so it was quite expensive. Walk for around 30mins to the old town and the Castle. Not many restaurants nearby the hotel. Basement carpark is available with extra fee. Staffs are friendly and helpful. Room is big but the bathroom is a little bit worn out. No screen for the bath which make the whole floor wet when you take a shower. Breakfast is good with a lot of choices. Staffs are diligent who check and refill the food frequently and clean the table instantly after used.
Comment from Hotel Management
Oct 12, 2016 by General Manager, Hotel Management
Dear Guest, thank you for your time and your feedback. We are looking forward to welcome you again. Best regards, your Leonardo Hotel Heidelberg City Center
4 out of 5
by A verified traveler

Not a great neighborhood.

Posted Sep 30, 2016 on Hotels
Room was nice and big. A/C did not work and it was very loud with the window open. Only there for one night, but when we went out to dinner about 9 at night the area was pretty scary to walk in. There are a LOT of migrants just hanging out and yelling things at people walking by. It was very uncomfortable. I would not stay here again. The staff was very nice and helpful however.
Comment from Hotel Management
Oct 3, 2016 by General Manager, Hotel Management
Dear Guest, thank you for your feedback. We are looking forward to welcome you again. Your Leonardo Hotel Heidelberg City Center
4 out of 5
by A verified traveler from israel

a welcoming visit

Posted Sep 17, 2016 on Hotels
a comfertable and pleasing stay
Comment from Hotel Management
Sep 18, 2016 by General Manager, Hotel Management
Dear guest, thank you for your kind feedback. We are looking forward to welcome you again. Best regards Sascha T. Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Czech Republic

Close to Heidelberg old town

Posted Sep 12, 2016
Spent one night here on a business trip. Generally satisfied.
Comment from Hotel Management
Sep 12, 2016 by Sascha, Hotel Management
Dear Roger, thank you for your feedback. We are looking forward to welcome you again. Best regards Sascha T. Front Office Manager