Ratings based on 414 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

I always prefer

Posted Nov 25, 2016
Except for the lift . But they ordered us somethng free of charge during the out of order state
Comment from Hotel Management
Dec 1, 2016 by Sascha, Hotel Management
Dear Mehmet, thank you for your feedback. Sorry, for problems with lift. We fixed the problem now. Best regards Sascha T. Front Office Manager
5 out of 5
by A verified traveler from TURKIYE

Nice hotel very near to the city centre

Posted Nov 23, 2016
Everything was ok except for the lift. But they ordered free beer for this out of order state.
Comment from Hotel Management
Dec 1, 2016 by Sascha, Hotel Management
Dear Fazil, hank you for your feedback. Sorry, for problems with lift. We fixed the problem now. Best regards Sascha T. Front Office Manager
4 out of 5
by A verified traveler from Czech Republic

Close to Heidelberg old town

Posted Sep 12, 2016
Spent one night here on a business trip. Generally satisfied.
Comment from Hotel Management
Sep 12, 2016 by Sascha, Hotel Management
Dear Roger, thank you for your feedback. We are looking forward to welcome you again. Best regards Sascha T. Front Office Manager
4 out of 5
by Tony from Calgary, AB

Simply a fine hotel in the middle of town.

Posted Aug 27, 2016 on Hotels
Very friendly and helpful staff. Had little things in the lobby all the time (drinks, snacks) which always makes for a pleasant stay. The rooms were nicer than the hotel it self. It looks like it's going through a bit of an upgrade/renew. No trouble finding it, and there is underground parking. Close enough to walk to old town. The only concern was the AC didn't really keep up, but it was very (30) hot outside during the day. At first glance, especially if you come at night, the neighborhood looks a bit off. However, no concern. Lots of little businesses, well lit, lots of people/car traffic.
Comment from Hotel Management
Aug 30, 2016 by General Manager, Hotel Management
Dear Tony, thank you for your nice feedback. We are looking forward to welcome you again soon. Best regards Sascha T. Front Office Manager
3 out of 5
by A verified traveler from Zürich

Durchschnittliches Hotel für kurze Aufenthalte

Posted Aug 23, 2016 on Ebookers
Ich habe 2 Nächte im Hotel verbracht. Sauberkeit im Zimmer war ok, aber das Hotel im gesammten macht leider einen etwas müffeligen (heruntergekommenen) Eindruck. Ganz schlimm empfand ich die Dusche, welche eigentlich keine war. Es gab lediglich eine Badewanne mit max. 50cm glas. Dementsprechend sah es nach dem duschen aus... Lobenswert ist hingegen das Frühstück. Das Buffet ist zwar nicht sehr gross, aber es ist alles vorhanden was das Herz begehrt!
Comment from Hotel Management
Oct 3, 2016 by Sejida Z., Hotel Management
Lieber Gast, vielen Dank für Ihre Zeit und Ihre Bewertung. Wir freuen uns auf Ihren nächsten Aufenthalt, Ihr Leonardo Hotel Heidelberg City Center
5 out of 5
by A verified traveler

gutes Hotel

Posted Aug 22, 2016
Pros: Service ,freundlich und gut große Zimmer
Cons: die Zeiten zum ein und ausschecken
Location: in der City
Heidelberg mit der alten Bahn zum Kaiserstuhl innen Stadt essen trinken usw.
Comment from Hotel Management
Aug 26, 2016 by Sejida Z., Hotel Management
Lieber Gast, vielen Dank für Ihre Zeit und Ihre Bewertung. Wir freuen uns auf Ihren nächsten Aufenthalt. Mit freundlichen Grüßen, Ihr Leonardo Hotel Heidelberg City Center
3 out of 5
by Clemens

Posted Aug 22, 2016 on Hotels
Comment from Hotel Management
Aug 25, 2016 by General Manager, Hotel Management
Lieber Clemens, vielen Dank für Ihre Zeit und Ihre Bewertung. Wir freuen uns auf Ihren nächsten Aufenthalt. Mit freundlichen Grüßen, Ihr Leonardo Hotel Heidelberg City Center
4 out of 5
by A verified traveler from monza

Comodo per visitare la città

Posted Aug 19, 2016
Facile da raggiungere Questo hotel permette di visitare il centro della città anche a piedi Pulito colazione ottima e zona tranquilla nelle ore notturne
Comment from Hotel Management
Aug 25, 2016 by Sejida Z., Hotel Management
Dear Fabrizio, thank you very much for your feedback. We are looking forward to welcome you again. Best regards, your Leonardo Hotel Heidelberg City Center
3 out of 5
by Philippe

Posted Aug 19, 2016 on Hotels
Comment from Hotel Management
Aug 25, 2016 by General Manager, Hotel Management
Lieber Philippe, vielen Dank für Ihre Zeit und Ihre Bewertung. Wir freuen uns auf Ihren nächsten Aufenthalt. Mit freundlichen Grüßen, Ihr Leonardo Hotel Heidelberg City Center
4 out of 5
by Marianne

Posted Aug 16, 2016 on Hotels
Comment from Hotel Management
Aug 25, 2016 by General Manager, Hotel Management
Liebe Marianne, vielen Dank für Ihre Zeit und Ihre Bewertung. Wir freuen uns auf Ihren nächsten Aufenthalt. Mit freundlichen Grüßen, Ihr Leonardo Hotel Heidelberg City Center