Ratings based on 281 Verified Reviews

3.9 out of 5
78% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2017
The hotel is in a prime location in Mannheim, next to the Wasserturm and minutes by foot to the downtown shopping districts. We were upgraded to a suite upon check-in, which was outstanding. The rooms are modern, well-furnished, and very clean. In all, an excellent experience!
Comment from Hotel Management
Feb 25, 2017 by Leonardo Royal Mannheim Team, Hotel Management
Dear Guest We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at Leonardo Royal Hotel Mannheim. Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction. We would love to have the pleasure of seeing you as a regular guest at our property and we wish you all the best. Thank You & Best Regards Your Leonardo Royal Mannheim Team
5 out of 5
by Andrea

Convenient and Friendly hotel

Posted Jan 26, 2017 on Hotels
We had a great experience at this hotel. We were just staying in Mannheim for a few nights to visit some friends. The hotel is about a 10 min walk from train station (hbf) and you are super close to the Wasserturm and the main city center, paradeplatz. Highly recommend this hotel for a great price and convenience.
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
Dear Guest We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at Leonardo Royal Hotel Mannheim. Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction. We would love to have the pleasure of seeing you as a regular guest at our property and we wish you all the best. Thank you & Best Regards Your Leonardo Royal Mannheim Team
5 out of 5
by A verified traveler

Central Qulaity hotel

Posted Nov 30, 2016 on Hotels
Staff were exceptionally helpful, room was clean and had all amenities needed. Great location, Central, near train station and good tram service. Would highly recommend!
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Dear Guests Thank you so much for this great review. We are very pleased that you enjoyed your stay. We hope to welcome you back soon. Best Regards Your Leonardo Royal Mannheim Team
5 out of 5
Recommended
for Everyone
by A verified traveler from I

Outstanding 5th Floor.

Posted Oct 6, 2016
Pros: Superior Service,good location, very nice amenities.
Cons: The second floor needs updating work and the addition of more light. The security lock did not work so I asked for another room.
Location: Train and shopping.
Comment from Hotel Management
Oct 10, 2016 by leonardo royal, Hotel Management
Dear Guest We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at Leonardo Royal Hotel Mannheim. Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction. We would love to have the pleasure of seeing you as a regular guest at our property and we wish you all the best. Best Regards Leonardo Royal Hotel Mannheim Team
5 out of 5
by A verified traveler from Nottinghamshire U.K.

Great Hotel in a great City.

Posted Sep 7, 2016 on Hotels
This Hotel is well placed near Watertower attraction and within easy walking distance to city centre. Staff were without exception friendly and helpful. Good size room, clean and spacious. Stayed before and will definitely stay again. Our Hotel of choice in Mannheim.
Comment from Hotel Management
Sep 12, 2016 by General Manager, Hotel Management
Dear Guests We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at Leonardo Royal Hotel Mannheim. Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction. We would love to have the pleasure of seeing you as a regular guest at our property and we wish you all the best.
5 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Excellent Hotel!

Posted Sep 6, 2016
Pros: Everything!
Cons: Nothing.
Location: Excellent location. Right next to the Wasserturm so the view is beautiful and great restaurants and cafes all around. Nice and quiet!
This was a very clean, upscale hotel in a nice quiet section across from the Wasserturm. I can't say enough about it. The room was big and spotless. The restaurant was open all the time and the exercise room 24 hours. The staff was friendly. It was beautifully decorated. Wonderful experience!
Comment from Hotel Management
Sep 8, 2016 by Leonardo Royal Mannheim Team, Hotel Management
Dear Tanja We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at Leonardo Royal Hotel Mannheim. Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction. We would love to have the pleasure of seeing you as a regular guest at our property and we wish you all the best. Best regards Leonardo Royal Mannheim Team
5 out of 5
by Andrew from Aylesbury

Mannheim - highly recommended

Posted Aug 16, 2016 on Hotels
Large spacious and luxurious hotel located near to park, restaurants, bars & shops. The hotel has a pay car park, adjacent. Highly recommended
Comment from Hotel Management
Aug 19, 2016 by General Manager, Hotel Management
Dear Andrew We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at Leonardo Royal Hotel Mannheim. Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction. We would love to have the pleasure of seeing you as a regular guest at our property and we wish you all the best. Best regards Leonardo Royal Mannheim Team
2 out of 5
by A verified traveler

Nice gym, worst smelling room I've ever stayed in

Posted Aug 11, 2016 on Orbitz
Pros: The gym
Cons: The smell
Location: Good location, lots of shopping and restaurants to walk to.
The bathroom smelled like sewage and make the entire room smell toxic.
Comment from Hotel Management
Aug 19, 2016 by Leonardo Royal Mannheim, Hotel Management
Dear Guest We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. We highly appreciate any comments made by our guests. Many thanks for your compliments and for your constructive criticism. Only through the feedback, we receive from our valued guests, we are able to maintain and further improve the quality of our service levels. We are expressing our regret for the occurrence of any incidents that caused your dissatisfaction. Although, this stay did not meet your whole satisfaction, we sincerely hope that such experience will not deter you from returning to our hotel in the future. So we are looking forward to welcome you again on many more occasions soon. Best regards Leonardo Royal Mannheim Team
4 out of 5
by A verified traveler

Posted Aug 2, 2016 on Hotels
the hotel was situated perfectly for what we needed and there were some small places to have a drink at night and I would say that this was a very good hotel overall.
Comment from Hotel Management
by General Manager, Hotel Management
Dear Guest We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at Leonardo Royal Hotel Mannheim. Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction. We would love to have the pleasure of seeing you as a regular guest at our property and we wish you all the best. Best regards Leonardo Royal Mannheim Team
3 out of 5
Recommended
for Everyone
by A verified traveler from London

Ideal for the GP at Hockenheim

Posted Aug 2, 2016
Pros: Lobby area, court yard, location, ease to travel in and out of town, near shops and water tower.
Cons: rooms, a bit of life, staff a bit of enthusiasm, restaurant.
Location: Water tower and park, lots of shops, easy reach of Manheim station to go to other areas including Hockenheim for the German GP
Nice enough hotel, good location, seems to be in the posher end of the town right near the water tower which has a lovely park. Im not sure if the hotel has been partly renovated or that's just how it is but the lobby bar and garden area looked amazing and reflected the pictures online, our room however was quite dated, clean enough and we could sleep in it ok but it didn't reflect the lobby and public areas. Had a drink in the bar which was well stocked but lacked any life, I only saw about 3-5 people at the bar thought the hole weekend. Breakfast for me was ok but nothing more and the restaurant was fair, food was ok but I felt over priced for what it is. The courtyard area however was very nice to eat outside as it was warm when we where there. However we booked this hotel as it was affordable and we didn't spend a lot of time there as we went to the German GP which is easy to get to from here, its a short walk to Manheim station where its about 20 min on the train to Hockenheim and then about a 35-40 walk. Overall a good enough hotel, nothing bad to say but it could be great with some basic improvements especially with the rooms.
Comment from Hotel Management
Aug 8, 2016 by Leonardo Royal, Hotel Management
Dear F1 Steve We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. We highly appreciate any comments made by our guests. Many thanks for your compliments and for your constructive criticism. Only through the feedback, we receive from our valued guests, we are able to maintain and further improve the quality of our service levels. At Leonardo Royal Hotel Mannheim, we always give a great attention to any comments or concerns raised by our guests, therefore we would like to inform you that we already started with renovations in our Hotel. We glad you enjoyed your stay and hope to welcome you back soon. Best regards Leonardo Royal Mannheim Team