Ratings based on 19 Verified Reviews

3.8 out of 5
95% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from APO, United States of America

City center

Posted Nov 20, 2016
Everything was excellent except the bed was too hard.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Ormskirk

A grand style old European hotel

Posted Jul 30, 2016
Pros: Spacious
Cons: Nothing: preserve this gem!
Location: The hotel is adjacent to the main shopping centre and dozens of restauirants.
This is the kind of hotal that is no longer built: high ceilings, wide corridors, very generous public space. There are pools and a casino for those so inclined, but the basic hotel architecture (the rooms have been refurbished) speaks about an age that elsewhere has passed into history. The hotel offers an uncluttered, relaxing environment.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2015
good location and good building parking is excellent and casino is big
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
Everything!! It is a great place! Most profecional stuff, great breakfast, inside and outside pool. Location, location, location!
Comment from Hotel Management
Aug 25, 2015 by General Manager, Hotel Management
Dear Valuable Guest, Thank you for your stay with us and for your time to share your comments with us!
1 out of 5
by A verified traveler from Sweden

Very unfriendly staff on the reception.

Posted May 24, 2015
Pros: The location.
Cons: The atitude of the staff on the reception is very unfriendly. They are not prepared to listen and discuse with customers the discrepancies appearing.
Location: Very good location in the middle of Downtown. Nice view from the windows.
An ordinary room with a bed size 1,40 m was offered to us instead of the busyness room with king size bed we've booked. When we asked for the room we've booked, the officer on the reception told us that "this is the standard in Bulgaria". We kindly asked to change the room, but she continued to insist that this is the room we have booked as this is the standard in the country. We kindly asked to speak with her boss, she didn't want to contact any superior at the front desk or in the office of the hotel. After long discussion we got a business room. It took 45 min to check in. We were exhosted after all discussions with unfriendly ton. The sink and the toilet pot were in very bad shape. Yes, on the next day the front manager gave some excuses to us but our stay was destroyed totally.
Comment from Hotel Management
May 29, 2015 by General Manager, Hotel Management
Dear Valuable Guest, We would like to thank you for taking the time to share with us your less than enjoyable experience at the Ramada Plovdiv Trimontium. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay with us, we do take each and every guest comments very seriously and we can assure the appropriate measure have been put in place order to avoid a re-occurrence of this sort. We already took an action regarding the hotel furniture. Once again, thank you very much for bringing your comments to our attention.
3 out of 5
Recommended
for Everyone
by A verified traveler

Week long stay for business

Posted May 18, 2015
Hotel is nice with good facilities, however these are limited by time with the pool and gym both closing at 8pm and not opening till 8am which makes it impossible to use before starting work. I had really poor wifi connection in my room this time round which I reported 3 times to the reception. There was no improvement. It varied between 1 bar of signal to cutting off completely every 5 minutes. The reception repeatedly gave me log in details which I said I already had and then sent an electrician to my room who didn't know what to do. This was unhelpful and I was surprised to have such poor connection in what many would use for a business hotel. The room was lovely, I was surprised to find a I had a jacuzzi and awesome shower. The bed was not the most comfortable i've ever slept in. The food leaves A LOT to be desired.
5 out of 5
Recommended
for Everyone
by Steve and Deb from Cornwall, England

Excellent 4 nights

Posted Apr 6, 2014
Pros: Clean; good food; and good price.
Cons: The weather was very good and it would have been nice to sit out on our balcony, but unfortunately there were no chairs.
Location: The hotel is right next to the popular shopping/restaurant area and many of the historical sites are close by; some visible from our window.
We were upgraded to one of the best rooms on the 4th floor with panoramic views of Plovdiv from 2 aspects. The hotel is very clean, reasonably priced and has an excellent buffet breakfast. .
4 out of 5
Recommended
for Everyone
by A verified traveler

Good, but.....

Posted Aug 29, 2012
I enjoyed my stay in this hotel. The staff were helpful, the breakfasts were very good, the swimming pool is huge, and I payed a competitive price for the room. However, the air conditioning in my room and in my friends' room worked poorly, so the rooms were uncomfortably hot and somewhat humid. I was surprised to find that no irons were provided in the rooms and none were available to borrow. The only way to iron my clothes was to use the hotel's expensive in-house service.
4 out of 5
Recommended
for Everyone
by Doreen from Toronto

Grand old hotel

Posted Jun 27, 2012
Pros: All the amenities
Cons: Not a lot of character
Location: Good location on south end of pedestrian mall but a bit of a walk to old city
Fairly good locaion at the south end of the pedestrian mall. Parking in a large lot right out front was $5.50 a day. Breakfast buffet was good. Outdoor pool on 2nd floor was very nice. Overall this is an older, large city hotel with all the amenities you need.
3 out of 5
Recommended
for Everyone
by Ercan from Istanbul/Istanbul Province, Turkey

Great location.

Posted Jun 12, 2012
Pros: The location is great. It has a nice out door swimming pool.
Cons: 8 leva for parking is not acceptable.
Location: The location is in the heart of the city.
The hotel has a great lovation. It has free wi-fi. Breakfast was ok but must be improved.