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Hotel is a very good value. Free shuttles to the gondola and back. Excellent breakfast. Very helpful staff.
Staff is well trained. Premises are old and need a complete refurbishment. No investments have been made to improve the facilities, leaks are apparent everywhere, furniture is at least 10 years old. Noise is a serious problem (loud music until 3:30 could be heard in the hotel)
My girlfriend and I spent 3 great days at this beautiful Hotel during a weekend break in March 2018. We booked an Executive Room but we got upgrade to a Suite Room thanks to my Inspired SLH membership. The room was huge, well furnished with a nice comfort bed and bathroom with Bulgari amenities. ...
I wasn't in the best of moods when I arrived as the airline had lost my suitcase. The hotel staff were very helpful and I was in town within the hour buying new clothes at H&M. I strongly suggest you opt for the apartment suite, I was very comfortable there. Super friendly staff.
Just what we expected . Solid 3 star hotel. Very friendly staff , relatively small rooms perfectly heated . Food above expectations . Good location , practically in the middle of the main and only street in Bansko , a few steps from the center. About 20 min walk from the ski gondola . Very fine for ...
hotel was ok, wouldn't give 5 star as the bed and pillows ware very uncomfortable. and the stuff didn't know what they were doing at one point the lady in the reception wanted to charge me 5 Euros per day for parking even though it comes free with my booking. so for me 3 stars.
Decent hotel , with a great free to use spa facilities ( although the amount of children might not be relaxing ). 25min walk into the new town which is where the gondola is situated isn’t too bad , or you can wait for the free shuttle bus ( which we wasn’t told about ) . Food is nice and varied , ...
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