Indoor pool

Reviews of Samokov

3 out of 5
Samokov
Borovets, Samokov, Sofia Province

Reviews

6.4
Rating 10 - Excellent. 1 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 3 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

6.8/10

Amenities

5.4/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Declan

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looks nothing like the photos, the cladding is falling apart and flaking with sap weeping out. Disused offices and facilities stand out. The carpark is used as charged parking for day-visitors for the slopes, guests park down a loading bay littered with potholes. For the 2 weeks I was here, the main door was broken. After checking in, you're directed to your room via the elevators. They're loud, shaky, inconsistent, some don't open level with the floor and have swastikas engraved inside. (this is specific to my room but other rooms must be similar) You're greeted with worn out and stained carpets, light switches and plug sockets hanging out of the wall, a radiator which doesn't come on enough to dry ski clothes, paint where it shouldn't be, lights not fixed in place, a toilet that isn't fixed to the floor releasing awful smells and providing an unstable perch. A shower that doesn't drain with a flickering light above you. The towel rack is half off the wall and the protuding tiles have simply been packed with filler. A large red stain down the side of the bed, I don't dare take off the sheet to look at the mattress. I don't think sheets are changed when the room is made. The walls are so thin, I could actually hear my new neighbor walk in and gasp. (seriously.) Breakfast is almost always yesterday's leftovers and is sometimes cold. The pool is dated but does the trick, the gym has been described by users as a prison gym. This is not a 4 star hotel.

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its is a communist era hotel. Having said that it is clean and has everything that you would need. The rooms are clean and spacious, but the food is not so good.
Stayed 5 nights in Mar 2024

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and tidy, even if a bit dated (1980s vibe) , it was comfy enough! The breakfast included was decent, and there was a lot of choice! We loved the fact how the gondola was less than a minute walk away.
Stayed 4 nights in Mar 2024

10/10 Excellent

Istref, Oklahoma City

Stayed 4 nights in Dec 2023

6/10 Okay

paul

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Staff & service
You totally get what you pay for, its a budget, dated, and basic hotel. For us it was just a base and somewhere to sleep, which worked. Its unlikely i'll stay there again as would prefer a little more modern and luxury but compared to nearly hotels Rila £2600, Iglika £2500, Savakov £700 you get what you pay for so can't really complain. Breakfast was basic, but did the job, room was warm and clean, bowling and swimming was good, lots of space for the kids to run around in, bar and social areas not that appealing so didn't use them. Have stayed in all the above hotels twice.
Stayed 7 nights in Feb 2023

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
The location of the samokov is perfect for the gondola and the ski school is excellent. The rooms are dated but the beds are clean and sheets are changed regularly. Unfortunately the walls are paper thin so you will be woken up by other guests returning back from a night out. The hotel is warm, comfortable, cheap and cheerful. Check in time is 3pm not 2pm as stated on the website. The food is probably the major let down for this hotel, it's mostly luke warm. I've stayed here a couple of times and for the money it's fine.
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stay away from this place!
Stay away from this place! It is v. dated, unfriendly staff and most horrible food on the planet. The only good thing about this hotel was hot shower!

6/10 Okay

Christian

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort