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Reviews of Aristo Manor

4 out of 5
Aristo Manor
16 Whydah Wing Birdswood, Richards Bay, KwaZulu-Natal

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 32 reviews" "
Rating 8 - Good. 12 out of 32 reviews" "
Rating 6 - Okay. 6 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, amenities
Friendly staff. Nice restaurant and coffee shop for a motel of this small size.
Stayed 1 night in Feb 2020

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Mike on May 20, 2019
Dear Sir Thank you, we do apprentice your comment. Yours Sincerely Mike

6/10 Okay

Ntombikhona Sethembile

Liked: Staff & service
Disliked: Cleanliness
Limpopo visitors
Room was not cleaned properly especially the bathroom.
Stayed 3 nights in Apr 2019
Response from Mike on Apr 24, 2019
Dear Ntombikhona That is unacceptable. Personally, I will talk to the cleaning staff. Yours Sincerely Mike

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Elegant beautiful quiet secluded clean lovely wonderful
Stayed 1 night in Apr 2019
Response from Mike on Apr 24, 2019
Dear Anonymous WOW, thank you. We followed 1 rule, hospitality. Yours Sincerely Mike

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, Pleasant, Great Location Proximate to Airpor
Just one night but it was wonderful. Had a couples massage in the attached spa - very relaxing - and a wonderful, pleasant full breakfast in the AM. Very nice neighborhood and close to the airport. Highly recommended for a pleasant, comfortable stay.
Stayed 1 night in Feb 2019
Response from Mike on Mar 5, 2019
Dear Barry Thank you very much Kind Regards Mike

8/10 Good

Thanduxolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Mike on Mar 1, 2019
Thank you, appreciate that.

8/10 Good

Nokuthula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Dec 2018
Response from Mike on Dec 14, 2018
Thank you Nokuthula

6/10 Okay

John, Connecticut

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Tiny room with terrible metal blinds. They were bent or broken. These are "self catering "unit, but are really dated. Had an excellent breakfast in the hotel part of the facility.
Stayed 2 nights in Oct 2018
Response from Mike on Oct 24, 2018
Dear John You have opened our eyes, thank you. For 2 people in a self-contained room you need space to relax. The 3 self-contained rooms we have decided to subdivide the whole patio where one can relax, dine, read newspaper etc. again, thank you John. Then, the blinds - definitely I agree. Nothing as irritating as tattered blinds - missed it being the GM. Sorry about the mishap John. Think rather use curtains, what do you think? Yours Sincerely Mike

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Sep 2018
Response from Mike on Sep 21, 2018
Dear Sir Thank you Regards

8/10 Good

Verified traveler

Liked: Staff & service
Nice hotel close to the airport. Has a spa & pool. Stayed only for one night.
Stayed 1 night in Sep 2018
Response from Mike on Sep 21, 2018
Thank you

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
The venue was nice, however when I made the booking it was at Aristo Manor and I was not made aware that I would be staying in their sister place next door called Town Hopper.
Stayed 2 nights in Sep 2018
Response from Mike on Sep 21, 2018
Dear Lisa Town Hopper sign must be taken town, the signwriter is busy as we speak. We are Aristo Manor Guest House (4 star) and Aristo Manor self-catering accommodation (3 star), 1 company. Your travel agent booked the accommodation with us, we were following the travel agents instructions. Sorry about any misunderstanding caused Lisa. Yours Sincerely Mike GM

8/10 Good

Verified traveler

It was average
Stayed 1 night in Aug 2018
Response from Mike on Sep 12, 2018
Thank you very much

10/10 Excellent

Lindbladtravels, Chilliwack, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice guest house with clean rooms and comfortable beds. Manager was very friendly and informative and although breakfast was not included in price, cost was reasonable and of superior quality. Somewhat outvof the way, close to airport but little else. Closest restaurant was guest house next door and of average quality
Stayed 1 night in Jul 2018
Response from Mike on Aug 1, 2018
Thank you very much, especially the part of "but little else." - gives us time to ponder about what we can do to make your 2nd stay even more ideal than the first

8/10 Good

TANYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Mike on Aug 1, 2018
Thank you very much

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Mike on May 17, 2018
Dear Sir Thank you indeed. Regards Mike

8/10 Good

RAJU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mike on Apr 11, 2018
Dear Sir Gratitude to you, hospitality is based on people like you. Thank you... Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful, good base to explore the coast
Excellent staff and very good breakfast, quiet location, well apportioned rooms. Very good value.
Stayed 3 nights in Mar 2018
Response from Mike on Mar 29, 2018
Thank you, we approciate your review.

8/10 Good

Wiseman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just cool
Stayed 2 nights in Jan 2018
Response from Mike (GM) on Jan 9, 2018
Dear Wiseman Thank you Wiseman

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Self-catering units not as good as guest house
We booked a self-catering unit on the strength of the guest house's good reviews. While I cannot really comment on the guest house rooms, the self-catering unit was disappointing. Everything looked and felt tired and in need of a refresh. Upon departure we were not asked whether we were satisfied or whether everything had been o.k. - probably for a reason. The most disappointing stay of our 2 1/2 week trip of SA.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the airport.
Great location to the airport with gas and food between!
Dear Amanda Thank you very much, appreciated. Yours Sincerely Mike

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Accommodation
Had an amazing stay. Oret in reception was outstanding and went out of her way to assist us in our time of need. Could not have asked for better service. We stayed in the self catering as well as the guest lodge. Thank you once again Oret.
Response from General Manager on Mar 9, 2017
It was only my pleasure. All the best to you and yours til next time! Regards Doret

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Denzil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Short but wonderful stay. the hospitality was great and rooms were superb.

10/10 Excellent

cain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For me it was good

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Carin, Centurion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, overnight stop
Quiet area, nicely furnished rooms, good ameneties

10/10 Excellent

Wiseman, Alberton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great

10/10 Excellent

Sphamandla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

bernie, wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable guesthouse close to airport
I stayed at Aristo Manor on my first and last night of a month long tour in S Africa. Free collection from airport. Looked after impeccably. Huge warm welcome on my return. Looked after my every need. They now feel like family. Extremely comfortable, spotlessly clean, fantastic breakfast. I loved it.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant overnight stay
Located in a residential area near the airport - really convenient for overnight stays. Friendly welcome by the staff. Good attention to customer care throughout my stay. Very clean and comfortable rooms with spacious ensuite. Had a very good night's sleep followed by a generous breakfast with various tasty options on offer. Nice outdoor space in the garden to spend time reading and having a quiet drink.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Mike on Oct 19, 2018
Thank you Sir

10/10 Excellent

Silv, Kiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angenehmes Hotel für Zwischenstop. Es lohnt sich, den Mehrpreis für das Deluxezimmer auszugeben. Guter Service.
Stayed 1 night in Aug 2018
Response from Mike on Sep 12, 2018
Dear Silv Thank you very much. Regards