Ratings based on 1,356 Verified Reviews

4.3 out of 5
81% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Clarkesville, GA

Better days ahead

Posted Oct 19, 2017
Pros: The location.
Cons: As mentioned earlier, at least our guestroom was in bad need of an update.
Location: Across the street are a handful of nice restaurants with a wide variety of cuisines.
The Hyatt Regency North Dallas is beginning a rennovation. That's good news. It's a wonderful property in a prime location that needs tender loving care. From the worn, leather headboard, the outdated iPhone dock on the music system, the challenged flat screen television and sunken seat in the high-back chair, our room was dated and the poorest quality of any Hyatt property we have ever visited. The common areas were better, and the staff was great, but the creature comforts inside our room were more creature than comfort.
Comment from Hotel Management
Oct 20, 2017 by magik, Hotel Management
Thank you for your feedback and we will use these concerns while making our exciting changes that we hope you will come back and enjoy.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma city, OK

Great central location without being downtown

Posted Oct 19, 2017
Pros: Clean, easy to get around the hotel.
Cons: Lights outside it was a little hard to find even though it was right off the street
Location: The rail system was maybe a ten minute walk from the hotel. Several restaurants were right around the hotel.
I loved how close this place was to public transportation. Great selection of restaurants around the hotel.
Comment from Hotel Management
Oct 20, 2017 by magik, Hotel Management
Thank you for staying with us!
3 out of 5
Recommended
for Everyone
by A verified traveler

Great Place To Stay

Posted Oct 17, 2017
Great. Just Wish Housekeeping Would Have Stopped By Eventually
Comment from Hotel Management
Oct 17, 2017 by magik, Hotel Management
Thank you for the nice comment and we apologize about any inconvenience.
4 out of 5
Recommended
for Everyone
by A verified traveler from san diego

Nice hotel in the middle of remodel

Posted Oct 17, 2017
Great location, nice hotel, pool under construction, bed not comfy, nice hotel staff!
Comment from Hotel Management
Oct 17, 2017 by magik, Hotel Management
Thank you for the nice comments!
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Nice location to Freeway. Very friendly Staff.

Posted Oct 3, 2017
Friendly staff, very clean Hotel and easy access from the freeway.
Comment from Hotel Management
Oct 3, 2017 by magik, Hotel Management
Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

It’s great

Posted Sep 30, 2017
Very nice good location close by the freeway interesting experience I lake it
Comment from Hotel Management
Oct 2, 2017 by magik, Hotel Management
Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from New Orleans, LA

Great night sleep!

Posted Sep 29, 2017
The staff was friendly! The hotel was beautiful and the fitness center was great. The rooms were clean and the beds very comfortable.
Comment from Hotel Management
Sep 29, 2017 by magik, Hotel Management
Thank you for the nice comment!
4 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Nice Hotel in North Dallas

Posted Sep 25, 2017
Pros: Location and front desk staff.
Cons: Needing a complete face lift.
Location: The location is very convenient, just off Highway 75 in North Dallas (Richardson)
The Hotel is in a good location in North Dallas. The Hotel is quickly approaching the time for a complete remodel.
Comment from Hotel Management
Sep 26, 2017 by magik, Hotel Management
Thank you for your feedback!
4 out of 5
Recommended
for Students
by A verified traveler from Midland, TX

Pleasing

Posted Sep 23, 2017
I stayed at the Hyatt Regency North Dallas for two nights in the king (corner) room. Thank you, Hyatt. Sadie
Comment from Hotel Management
Sep 26, 2017 by magik, Hotel Management
Thank you very much for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel, especially for the price.

Posted Sep 23, 2017
Very accomodating staff, nice hotel, great condition, clean, good facilities. Excellent overall hotel stay.
Comment from Hotel Management
Sep 26, 2017 by magik, Hotel Management
Thank you!