Ratings based on 321 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Collins, CO

Clean, comfy and nice surprises

Posted Jun 24, 2017
We stayed one night on our drive from CA to CO. I would stay again. The bed was comfy and the A/C worked well. The room was clean and renovated (not fancy, but nice enough). My kids loved the pool, although my daughter complained the chlorine stung her nose. The breakfast had a ton of variety - something for everyone and the coffee was decent. The staff gave the kids a welcome gift with a coloring book and a few treats. There was lemonade and coffee available at any time and in the evening there was a baked potato bar and warm cookies. The hotel was in a safe location and very close to the interstate. My only complaint was the A/C unit was very loud when it cycled on. It was keeping me up but I finally just turned the fan to blow constantly and then the air coming on didn't wake me up. Overall, a good hotel and decent value.
Comment from Hotel Management
Jun 25, 2017 by Richfield Comfort Inn, Hotel Management
Dear Guest, Thank you for taking the time to review our hotel. We are glad that you enjoyed your stay. Your satisfaction is important to us. Thank you for letting us know about your A/C unit. Our maintenance staff will look into it. We hope you will stay with us again. Jennie, Guest Services Richfield Comfort Inn
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2017
Excellent stopover between Colorado Springs and Las Vegas. May be in a small town but run like a large city property. Staff really helpful in helping us find the restaurant we wanted. Quiet and clean. Probably my only requirements that I have to have. Breakfast room also very good. All in all a great experience.
Comment from Hotel Management
Jun 18, 2017 by Matti, Hotel Management
Dear Valued Guest, Thank you so much for your kind words! We are so happy to hear you have a good experience! Thank you for doing business with us! Sincerely, Matti Guest Services Comfort Inn 435-893-0119 435-
4 out of 5
by Walt

Awesome Place

Posted May 21, 2017 on Hotels
This was a wonderful hotel and the service was excellent.
Comment from Hotel Management
Jul 18, 2017 by Chris, Hotel Management
Thank you on behalf of all the staff here at our hotel for your feedback. We look forward to hearing from every guest because your feedback is very valuable to us. Thank you Again. Heston Guest Services
3 out of 5
by A verified traveler

Nice facility. Rooms not very clean

Posted May 13, 2017 on Hotels
The facility is very nice, but our room was not very clean. Our tv didn't work. They came and got it to work, and then it quit working again. When we told them about it at checkout, they were already aware that the tv needed to be replaced!?!
Comment from Hotel Management
May 16, 2017 by Chris, Hotel Management
Dear Guest, We here at the Richfield Comfort Inn thank you for completing the survey. We do regret that you had issues wit hyour TV. We have addressed this issue and have taken care of the issue. We do strive to meet or exceed the expectations of our guests. I do regret that you had issues with your room as well. I didn't see a report on the condition of your room made to the front desk. Upon reading your comment, I have addressed this issue as well. Feedback from our guests inform us of the areas that we need to improve on. Looking forward to having you stay with us again, so tha twe can show you that we have made changes to the rooms regarding the TVs. Have a great day!
5 out of 5
by Campdon

Good stop

Posted May 13, 2017 on Hotels
Helpful friendly staff. Nice breakfast. Room was clean and adequate I would stay again.
Comment from Hotel Management
May 16, 2017 by Chris, Hotel Management
Dear Mr. Campdon, On behalf of our entire team here at the Richfield Comfort Inn, I would like to thank you for taking the time to complete the survey. We enjoyed having you stay with us. We appreciate the kind words that you have left regarding your stay with us. We look forward to having you stay with us again. Thank you, Nancy Guest Services Richfield Comfort Inn
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and friendly staff

Posted May 9, 2017
Very friendly staff, quick and efficient check-in/out. Hotel is reasonably priced, clean and safe.
Comment from Hotel Management
May 9, 2017 by Richfield Comfort Inn, Hotel Management
Dear Guest, We enjoy hearing from our guests as to how their stay was with us here at the Richfield Comfort Inn. We do strive to meet or exceed our guest's expectations as we want every guest to have the same experience. We look forward to your future visits with us. Have a wonderful day!
4 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake City

Posted May 7, 2017
Great value. Nice staff- comfortable beds- good breakfast
Comment from Hotel Management
May 9, 2017 by Richfield Comfort Inn, Hotel Management
Dear Guest, We do appreciate your feedback regarding your stay with us here at he Richfield Comfort Inn. We a happy to hear that you had a great visit with us. We doo look forward to seeing you again in the future. Have a great day
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Apr 30, 2017
Pleasant check in; staff was helpful in finding a place to eat.
Comment from Hotel Management
May 5, 2017 by Becky, Hotel Management
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Property CHI Guest Services Comfort Inn 435-893-0119
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Nice Hotel close to Bryce Canyon

Posted Apr 27, 2017
Stopped here after visiting Bryce Canyon but it is only 90 minutes away. Clean and comfortable with a good breakfast (although the dinning room was small). Staffis friendly room was quiet despite proximity to the highway
Comment from Hotel Management
Apr 30, 2017 by Richfield Comfort Inn, Hotel Management
Dear KTann, We here at the Richfield Comfort Inn would like to thank you for leaving the kind words. We do appreciate you choosing to stay with us. Looking forward to seeing you again. Have a terrific day!
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Posted Apr 26, 2017
Staff very knowledgeable & friendly. Nice, clean facility Good breakfast & other food
Comment from Hotel Management
Apr 30, 2017 by Richfield Comfort Inn, Hotel Management
Dear Patty, We thank you for your kind words. We do strive to meet or exceed our guests expectations. We look forward to your future stays with us. Have a wonderful day!