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A good price for a standard, clean room. Breakfast was typical and good. Staff were great. The place is dated. For one night while traveling a good stop.
Everyone was very friendly and helpful. The room was clean and there was a nice sitting area where we could visit.
Tonya
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 21, 2024
Dear Tonya,It was truly a pleasure to host your recent stay at Quality Inn Richfield I-70. We're delighted to hear you had an enjoyable visit and that you appreciate the friendly hospitality our team provided, as well as our clean, comfortable, and spacious accommodations. Thank you for sharing your positive rating, and we hope to have the opportunity to welcome you back soon.
Both the pool and hot tub were clean and perfect temperatures. Lovely front desk folks.
Karin
Stayed 1 night in Apr 2024
Response from General Manager on Apr 21, 2024
Dear Karin,Thank you so much for the five stars. We are so happy to hear you enjoyed our relaxing and clean pool area, and we'll be sure to pass on your compliments to our team. We hope you'll visit us again soon!
4/10 Poor
Cindy
Traveled with family
Apr 14, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
No elevator! The breakfast was terrible.
The staff were very friendly.
Cindy
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Cindy,Thank you for taking a moment to review your recent experience. It's wonderful to know our hospitable team left a memorable impression on you; however, we regret your disappointment with our breakfast offerings. Your feedback will be shared with our internal team to ensure any opportunity for improvement is seized. We hope to welcome you back soon for a seamless stay worthy of a perfect rating.
THE ROOMS ARE CLEAN AND HAVE THE LARGE TOILET SEAT, ALONG WITH ALL THE AMENITIES. THE BREAKFAST IS VERY GOOD, WAFFLES, EGGS, SAUSAGE, BAGEL, CEREAL, AND YOGURT. PLENTY OF PARKING, EVEN FOR BIG TRUCKS. 😊
Gustavo
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Gustavo,Thank you for being our guest and sharing your delightful five-star review. We are thrilled you were impressed with everything from our delicious breakfast and convenient parking to our spotless, comfortable accommodations. We look forward to welcoming you back to Quality Inn Richfield I-70 for another great visit.
We have nothing negative to say. Staff is wonderful. Located next to a great eating establishment. Hot breakfast in morning was great. Our room had a nice welcome basket. Very nice place to stay.
Roger
Stayed 1 night in Apr 2024
Response from General Manager on Apr 14, 2024
Dear Roger,Thank you for choosing Quality Inn Richfield I-70 as your place of stay. We are delighted to hear that our team provided you with excellent service and that you enjoyed the convenience of nearby dining options. It's also wonderful to hear that our hot breakfast and the welcome basket in your room elevated your time with us. We are committed to providing our guests with a comfortable and enjoyable stay, and we hope to have the pleasure of welcoming you back soon!
The check-in was smooth and efficient. They had freshly baked cookies for us 😋.. The room was nicely updated and very comfortable 👌.
Michael
Stayed 1 night in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Michael,Thanks so much for the five stars! We're so happy to hear you had such a wonderful check-in process and were able to enjoy our comfortable, newly updated rooms. We hope you'll come back again soon!
Dear Dona,Thank you for trusting Quality Inn Richfield I-70 with your recent lodging needs. We're happy to hear you had an enjoyable visit, and that you appreciated the efficient check-in service provided. We're grateful for your positive rating, and we hope to have the opportunity to welcome you back the next time you're in the area.
Dear Mary,Thank you for your review and for giving us a perfect rating! We are delighted to have been a part of your road trip and that you thoroughly enjoyed your stay with us. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.
It looks like it had been updated, which was nice and made it clean. The only real problem was the bathroom sink drained very slow.
Dawn
Stayed 1 night in Apr 2024
Response from General Manager on Apr 7, 2024
Dear Dawn,Thank you for choosing to stay with us at Quality Inn Richfield I-70. While we're glad our commitment to maintaining pristine accommodations shone through during your visit, we're disappointed to learn we fell short of expectations in some aspects. We offer our sincere apologies for any inconvenience you experienced with your bathroom sink, and we will be sure to look into this further. Hopefully, this didn't detract too much from your overall trip. The pleasure was all ours, and we hope to welcome you back in the future.
The front desk lady was wonderful and so great. The scent they have in the hall was great and then got to the room and the room smelled dirty and bad. Tile was missing off of the wall in the bathroom and the bathroom floor looked dirty. There was hair on the sheets and the toilet lid was broken and also had hair on it. The shower needs to be redone badly. Wasn't the worst, but it was outdated and bathroom very small.
Debbie
Stayed 1 night in Apr 2024
Response from General Manager on Apr 7, 2024
Dear Debbie,Thank you for choosing to stay with us during your recent trip. While we're glad you enjoyed our friendly service, we're disappointed to learn we fell short of expectations in other aspects. Our goal is to provide every guest with pristine accommodations, and we offer our sincere apologies if your room was anything short of immaculate. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, your comments have been duly noted and will be promptly addressed by our team. We appreciate your feedback and wish you safe travels ahead.
Excellent for stopping by before another long drive
Stella
Stayed 1 night in Mar 2024
Response from General Manager on Apr 3, 2024
Dear Stella,Thank you for taking the time to share your feedback! Providing a comfortable and convenient stay for travelers like you is our top priority. We hope to have the pleasure of welcoming you back to Quality Inn Richfield I-70 for another excellent experience!
Dear Priscilla,Thank you for sharing your feedback with us. At Quality Inn Richfield I-70, friendliness and hospitality are key values we strive to uphold. Your kind words are appreciated and will be shared with our team. We look forward to welcoming you back for another enjoyable experience!
this is the third time I been in Richfield and every time I have stayed at Quality Inn so far so good !
Geslher
Stayed 1 night in Mar 2024
Response from General Manager on Mar 31, 2024
Dear Geslher,It's always wonderful to welcome back a repeat guest and you're no exception. Thank you so much for the high rating and we're thrilled you had a good time with us overall. Please come back and join us again soon.
Desk clerk was personable, friendly, helpful. The room was very clean and neat, towels were good quality and bright white. The mattress was not great and no view, but the room was still nice.
Janie
Stayed 1 night in Mar 2024
Response from General Manager on Mar 31, 2024
Dear Janie,It was a pleasure having you as our guest recently. We're delighted our hospitable team left a memorable impression on you, and we appreciate you mentioning our impeccable accommodations. Your feedback about the mattress will be shared with our internal team for further consideration, as guest comfort is of the utmost importance. Thank you for your review, and we hope you return soon.
The mat in the swimming area was so hard that it felt like i was walking on rocks. The breakfast was ok but packed flavor. The staff was too notch and friendly
Robert
Stayed 1 night in Mar 2024
Response from General Manager on Mar 31, 2024
Dear Robert,Thank you for taking the time to provide a review of your stay at Quality Inn Richfield I-70. We are happy to know that you enjoyed our breakfast and that our staff provided amazing hospitality. As we always look at ways to improve, your feedback regarding the pool mats is appreciated. We hope you will consider staying with us again in the future.
Just spent one night while traveling. Facilities were very clean and modern. Breakfast was great. Everything was comfortable. Price was very reasonable
Geri
Stayed 1 night in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Geri,Thank you so much for taking the time to share your thoughts on your recent visit. We're thrilled you were comfortable during your stay and started your day off right with our delicious breakfast offerings. Receiving recognition for our high standards of cleanliness and excellent value is always appreciated as well. It was a pleasure having you here, and we hope you return soon.
We were happy to provide you with clean, welcoming accommodations, and we're glad you enjoyed your visit. The next time you're in town, please come see us again at Quality Inn Richfield I-70!
Dear Mindy,Thank you so much for taking the time to share your feedback. We're glad you had a satisfactory time, though please know that we are always looking to improve and would be happy to hear if there is something we could have improved. In the future, we hope to see you again.
It was exceptionally noisy but really can't blame the facility. Guests were a pain.
Damon
Stayed 1 night in Mar 2024
Response from General Manager on Mar 20, 2024
Dear Damon, Thank you for taking the time to share your feedback. We welcome all guest feedback as it is a way for us to continually improve. We hope that you will consider staying with us again should your travels bring you back to the area.
Dear Laci,We're delighted that you enjoyed the cleanliness of our facility during your stay at Quality Inn Richfield I-70. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable visit soon.
Dear Nicholle,Thank you for your five-star rating! It's a delight knowing you enjoyed your time at Quality Inn Richfield I-70, and we look forward to seeing you again in the future.
We stayed overnight and it was great. There were water and refreshments in the room. And that was a splendid surprise. We had access to a hot tub/ jacuzzi and pool. We definitely enjoyed the hot tub on a snowy night. Hot breakfast was available and the options were good. Close to other restaurants. Was a good night in Utah.
Alecia
Stayed 1 night in Mar 2024
Response from General Manager on Mar 19, 2024
Dear Alecia,We at Quality Inn Richfield I-70 are delighted that you enjoyed everything about your stay with us from our exceptional pool area to our tasty breakfast options. It would be our pleasure to welcome you back in the future, so don't be a stranger!
Clean and safe. Plenty of parking spaces. Great breakfast!
kim
Stayed 1 night in Mar 2024
Response from General Manager on Mar 17, 2024
Dear Kim,Thank you for choosing Quality Inn Richfield I-70! We are delighted that you were able to spend some time with us! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for highlighting our delicious breakfast offerings and your kind words about our clean facility. It was a pleasure having you here, and we hope to welcome you back again soon.
Dear Adeline,Thank you for choosing Quality Inn Richfield I-70! We're glad you enjoyed your visit, and we look forward to seeing you again during your next trip.
Dear Ali,Your positive feedback means a lot to our team, and we're glad to have provided you with a nice stay. We look forward to welcoming you back to Quality Inn Richfield I-70 for another fantastic visit.
Clean, friendly staff, staff always willing to help
Steve
Stayed 1 night in Feb 2024
Response from General Manager on Mar 1, 2024
Dear Steve,Thank you for your excellent review of Quality Inn Richfield I-70! We're happy to hear our high standards of cleanliness and service impressed you. We can't wait for your next visit.
Dear Jeff,Thank you so much for choosing to stay with us at Quality Inn Richfield I-70. Impressing every guest with our exceptional service is always a top priority for us, so we're thrilled to read our friendly team was able to uphold this standard. It was an absolute pleasure to host you, and we hope you'll choose us again in the future.
Comfortable beds, clean bathroom, comfortably small environment.
The stairs were loud at times, an elevator could fix that issue.
Rachelle
Stayed 1 night in Feb 2024
Response from General Manager on Feb 24, 2024
Dear Rachelle,It was a pleasure to welcome you to Quality Inn Richfield I-70 and we are delighted you enjoyed your stay. Your kind comments about our clean, comfortable accommodations are truly appreciated. We look forward to welcoming you back again soon.
Lights stopped working in my room, workout center was terrible with a broken elliptical machine, no remote for the tv. Walls were paper thin. Overall not happy with paying 121 for this place.
Lindzee
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 20, 2024
Dear Lindzee,While we always appreciate hearing from our guests, we are surprised and saddened to know you had a disappointing stay. Our team takes great pride in making sure our accommodations are in top-notch condition so we apologize for the concerns you encountered. Your feedback is important to us and will be reviewed with the team, to ensure we do better going forward. We hope to have another opportunity to welcome you back and impress you with the comfortable stay you expected.
Easy check in and easy check out, clean, breakfast is good.
Emily
Stayed 1 night in Feb 2024
Response from General Manager on Feb 11, 2024
Dear Emily,Thank you for choosing Quality Inn Richfield I-70 and for taking the time to share your lovely, five-star review. We are delighted to know our delicious breakfast and clean accommodations helped you have such a wonderful visit. We look forward to welcoming you back for another memorable stay.
The staff was friendly! Hotel was clean and smelled fresh. Breakfast was great. I will stay here again!
Marty
Stayed 1 night in Jan 2024
Response from General Manager on Feb 2, 2024
Dear Marty,It was such a pleasure to welcome you to Quality Inn Richfield I-70! We're thrilled you started your day off right with our delicious breakfast offerings and that our hospitable team and high standards of cleanliness left a memorable impression on you. Thank you for your kind words, and we look forward to seeing you again soon!
10/10 Excellent
Monica
Feb 1, 2024
Liked: Property conditions & facilities
Very nice. Well maintained.
Monica
Stayed 1 night in Jan 2024
Response from General Manager on Feb 2, 2024
Dear Monica,Thank you so much for choosing to stay with us at Quality Inn Richfield I-70. Providing every guest with a wonderful experience is always a top priority for us, so we're delighted you enjoyed your visit. The pleasure was all ours, and we hope you'll choose to visit us again in the future.
Wasn't to sure about the property when we pulled up. But was happily surprised when we went in. The lobby was very cozy and the desk person was very nice. No elevator sro we got a room on the 1st floor. The room was your typical quality inn room but looked really nice. The bed and sheets were great and the room was quiet!
Maggie
Stayed 1 night in Jan 2024
Response from General Manager on Feb 2, 2024
Dear Maggie,Thank you for choosing Quality Inn Richfield I-70. We're pleased that our comfortable accommodations and beds were perfect for a night of relaxation, and we can't wait to welcome you back in the future the next time you're in town.
This hotel is a great value. Everything is clean and fresh. Our check in process was easy..
The little basket of free goodies in our room and the fresh cookies in the lobby were a special treat.
Nancy
Stayed 1 night in Jan 2024
Response from General Manager on Feb 2, 2024
Dear Nancy,Thank you for choosing Quality Inn Richfield I-70 and for taking the time to share your lovely review. We are delighted you were impressed with everything from our clean, comfortable accommodations and efficient check-in process, to our delicious treats and great value. It would be a pleasure to welcome you back any time you're heading back in our direction.
10/10 Excellent
Lindsey
Business traveler
Jan 31, 2024
Liked: Cleanliness, staff & service, amenities
Friendly staff, clean and safe room.
Lindsey
Stayed 1 night in Jan 2024
Response from General Manager on Feb 2, 2024
Dear Lindsey,Thank you for choosing Quality Inn Richfield I-70. Ensuring the comfort and security of our guests is a top priority, and it's gratifying to know we met your expectations. We look forward to welcoming you back for another pleasant and secure stay.