Call Before Booking
Posted Oct 25, 2016
Our room wasn't ready upon arrival. The pool heater was broken so my young kids couldn't swim. The first room given we had to wait to be cleaned and when checked in, the curtains needed to be hung up, the strong carpet cleaner smell was extreme And when we pulled the sheets back long curly hair was in the bed. Something major happen in that room and it shouldn't have been released. Changed rooms was easy...don't understand why it wasn't offered especially with young children in tow. New room had running toilet, cobb webs in the bathroom, and right by interstate so very noisy....by this time, we accepted it. So Sad bc we chose hotel for manager reception and pool, and neither one was available for us.