Ratings based on 448 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Vacation

Posted Aug 4, 2017
Family friendly. Close to all venues. Very clean. Great food especially breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City

St. Louis

Posted Jul 15, 2017
Pros: Quiet, clean, friendly.
Location: Close to the zoo and the city museum.
The type of room I booked was not available when we arrived at the hotel but the staff was exceptionally nice about it and gave me two rooms for the same charge. All staff members we dealt with during our stay were gracious and went the extra mile to make us happy. Room was clean and beds were comfortable. I will stay here again when I am in St. Louis.
5 out of 5
by Denise

This traveler left a rating score only Posted May 18, 2017 on Hotels
5 out of 5
by A verified traveler

We're coming back

Posted Apr 24, 2017 on Hotels
Busy hotel , crowded pool area but easy check in and great breakfast buffet. Even though our room overlooked the highway it wasn't noisy. Handy location as well
5 out of 5
by Jason

Great hotel, great service

Posted Apr 17, 2017 on Hotels
Stayed two nights, had a great time, staff was amazing
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2017
Great staff. Shuttle was great. Food wonderful with good variety even for those GF
5 out of 5
by A verified traveler

Convenient and clean

Posted Apr 8, 2017 on Hotels
No
3 out of 5
by Jason

This traveler left a rating score only Posted Apr 4, 2017 on Hotels
1 out of 5
by A verified traveler

Not what was guaranteed.

Posted Apr 3, 2017 on Hotels
We had asked for a roll away bed and didn't receive it. We asked for adjoining rooms and didn't receive them.
3 out of 5
by A verified traveler from Overland Park, KS

Staff wonderful, missing the basics

Posted Apr 3, 2017
Pros: The people who worked there
Cons: Make sure your rooms have at least the minimum: sheets, towels, AC
Location: Very close to SLU, shopping, zoo, etc
My 2 teenage nieces and I stayed here for 2 nights. The staff was so friendly and willing to do whatever we asked. On the other hand: reservation for 3 people and 2 towels? Called front desk for more towels; after a 20 minute wait, went down and picked them up at front desk. Went to make up sofa-bed for the night--no sheets. Went down again for sheets. AC didn't work in girls' room so we left doors open. I called on Monday and left message on assistant manager's voice mail to relate concerns. A week later, no response. I'm a Hilton Honors person; I expected a higher level than what we received here