Ratings based on 254 Verified Reviews

4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Panama

Great stay

Posted Apr 7, 2018
Very quiet and restful. Close to everything Very friendly staff.
Comment from Hotel Management
Apr 9, 2018 by John, Hotel Management
Dear Anonymous; We recognize your time is valuable and appreciate the feedback you have provided.
3 out of 5
Recommended
for Everyone
by A verified traveler from panama

Posted Apr 3, 2018
Nice hotel for families. Do not recommend suites for guests with disabilities as they are available only on second floor and no elevator. Nice social hour in the afternoons
Comment from Hotel Management
Apr 9, 2018 by John, Hotel Management
Dear atardrcer: Thank you for taking the time to tell us about your stay. I'm not sure or your requirements however, all of our accessible rooms are on the first floor.
2 out of 5
by A verified traveler

Overrated

Posted Feb 7, 2018
The rooms are not all close to parking, the furniture is very old, and air-condition/heating is very loud. Overall a bad experience and would never go there again.
Comment from Hotel Management
Feb 14, 2018 by John, Hotel Management
Dear FamilyGuy; I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel.
2 out of 5
by Cristy

Meh

Posted Jan 2, 2018 on Hotels
I knew it was an older hotel when I booked it, I just didn't expect it to be so out of date. It was very cramped, the closet doors were falling off (all of them, not one or two), the front door was extremely hard to open and close, the water heater had a door that opened into the kitchen (very dangerous for a toddler) and was EXTREMELY loud when it kicked on throughout the night. Staff was very friendly and the room was clean. I wanted a hotel where I could walk directly into the hotel room and not through a lobby so my toddler did not wake up at night and that is what I got. I would not stay here again though.
Comment from Hotel Management
Jan 9, 2018 by John, Hotel Management
Dear Meh:Thank you for taking the time to share your thoughts regarding your stay. We will share your message appropriately within the organization.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 26, 2017
It was our first time to stay at a Marriot Residence Inn. In my future trips, I will book at a Marriot Residence Inn that will be nearby the location of my business or leisure trip.
Comment from Hotel Management
Dec 28, 2017 by John, Hotel Management
Thank you for staying at the Residence Inn St. Louis Galleria and we hope you choose to stay with us again whenever your travel needs bring you back to St. Louis.
4 out of 5
by A verified traveler

Ho hum. Had higher expectations.

Posted Dec 22, 2017 on Hotels
Good location, although a security guard in the parking lot made me wonder if there’s something I don’t know. This is a Marriott so the bed is very comfortable, but the whole property is a little tired and in need of some updating. Bathroom is functional but cramped. I don’t like the sink being open to the bedroom as it interferes with other’s privacy. Breakfast is on par for being “free”. It’s ok as a convenience but not really very good.
Comment from Hotel Management
Dec 28, 2017
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
4 out of 5
by laronda

This traveler left a rating score only Posted Oct 31, 2017 on Hotels
5 out of 5
by Charmmorn

Posted Oct 12, 2017 on Hotels
Excellent
2 out of 5
by Kathy

Posted Sep 26, 2017 on Hotels
Did not realize the room was an open loft and the rooms were in separate apartment like buildings. I had to walk down to the office to get ice which was under lock and key, and the breakfast closed earlier than hours listed... way over priced.
5 out of 5
by John D

Stay here

Posted Sep 18, 2017 on Hotels
Extraordinarily pleasant reception staff. Generous clean room, well appointed. Breakfast typical fare but we did not stay there for that!