Booked for 2 Adults and 3 Children and got only 2 double beds. We were upgraded to 2 queen beds but still a little cramped. Never stayed in a hotel that did not provide free Internet access. Sheets had visible stains and hair. Noticed there was no card that showed who performed the last cleaning. Stayed here before with great results. This will more than likely be our last stay at this hotel.
Comment from Hotel Management
Mar 22, 2017 by Jessica - Guest Experience Ambassador, Hotel Management
Good Day Dan,
Thank you kindly for taking the time to review our hotel and for sharing your feedback with our team. We are sorry to know that we did not meet or even exceed y our expectations during your recent visit. Please know that this is not typically reflective of the type of service our guests can expect. We hope that we do have the opportunity to welcome you back for a truly memorable stay.