The 1st room they gave me was dirty. So I called the front desk and got moved to another room. This room was cleaner but when I pulled the comforter back there was hair in the sheets.
I was there for 3 days for work and slept on top of the comforter every night. The bed was terrible. The mattress was worn out and needs to be replaced.
The hotel staff was very nice but this hotel needs a complete remodel.
Comment from Hotel Management
Feb 15, 2017 by Sam, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at 765-939-9500.
Best Western Classic Inn