Hotel needs queen beds. We were forced to share a double bed with our kids.
When we tried changing 2 nights into 1 night 2 rooms due to the beds, we were rejected.
Never booking here again.
Comment from Hotel Management
Sep 15, 2016 by General Manager, Hotel Management
We’re very sorry to hear that your stay didn’t meet your expectations and assure you we’re just as sorry that we couldn’t do more for you during your time with us. The Best Western Executive Hotel strives for excellence and it doesn’t sit well with us when we fall short of that mark and have an off day. Rest assured, we have addressed the issues you’ve brought to our attention and are working diligently to ensure that our award winning customer service is afforded to the satisfaction of each and every one of our guests. We hope you’ll visit us again in the future so we can show you just how much we’ve dedicated ourselves to making sure experiences like this are a thing of the past!