Best Western Richmond Hotel
2.5 star property

Hotel in Richmond with free breakfast and 24-hour fitness center

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Best Western Richmond Hotel

Photo gallery for Best Western Richmond Hotel

Front of property - evening/night
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Desk, blackout drapes, iron/ironing board, WiFi
Free daily buffet breakfast
Lobby

Overview of Best Western Richmond Hotel

7.6

Good

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • Parking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Your area essentials

100 Eastern Bypass, Richmond, KY, 40475
  • Popular LocationCook Out3 min walk
  • Popular LocationWaffle House3 min walk
  • Popular LocationRichmond Centre Mall14 min walk
  • Popular LocationEastern Kentucky University16 min walk
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Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Richmond

Best Western Richmond Hotel is located in Richmond. The area's natural beauty can be seen at Paradise Cove Aquatic Center and Lake Reba, while EKU Center for the Arts and Richmond Area Arts Center are cultural highlights. Hummel Planetarium and Log House Craft Gallery are also worth visiting.

What's nearby

  • Richmond Centre Mall - 14 min walk
  • Eastern Kentucky University - 16 min walk
  • EKU Center for the Arts - 2 min drive
  • Baptist Health Richmond - 3 min drive
  • Lake Reba - 7 min drive

Getting around

  • Blue Grass Airport (LEX) - 38 min drive

Restaurants

  • Cook Out - 3 min walk
  • Starbucks - 10 min walk
  • McDonald's - 12 min walk
  • Wendy's - 10 min walk
  • Chick-Fil-A - 7 min walk

About this property

Best Western Richmond Hotel

Property highlights
At Best Western Richmond Hotel, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. For some rest and relaxation, visit the hot tub. Free WiFi in public areas and a 24-hour business center are available to all guests.
Other perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • RV/bus/truck parking, express check-out, and smoke-free premises
  • A vending machine, coffee/tea in the lobby, and a computer station
Room features
All 141 rooms offer comforts such as air conditioning, in addition to amenities like WiFi. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,314 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Best Western Holiday Plaza
Best Western Holiday Plaza Hotel
Best Western Holiday Plaza Hotel Richmond
Best Western Holiday Plaza Richmond
Best Western Richmond
Best Richmond Hotel Richmond
Best Western Richmond Hotel Hotel
Best Western Richmond Hotel Richmond
Best Western Richmond Hotel Hotel Richmond

Frequently asked questions

Does Best Western Richmond Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

How much does it cost to stay at Best Western Richmond Hotel?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at Best Western Richmond Hotel on Apr 4, 2024 start from $78.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Richmond Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Richmond Hotel?

Self parking is free at this property.

What time is check-in at Best Western Richmond Hotel?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Richmond Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Richmond Hotel located?

Situated in Richmond, this hotel is within 1 mi (2 km) of Richmond Centre Mall, Eastern Kentucky University, and EKU Center for the Arts. Alumni Coliseum and Hummel Planetarium are also within 2 mi (3 km).

Best Western Richmond Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 298 out of 1008 reviews" "
Rating 8 - Good. 361 out of 1008 reviews" "
Rating 6 - Okay. 170 out of 1008 reviews" "
Rating 4 - Poor. 107 out of 1008 reviews" "
Rating 2 - Terrible. 72 out of 1008 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Joe

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water to toilet was not turned on. No remote in the room. Called three times before a remote was brought to the room and then it did not work. Upon checkout the clerk could not find the room in their system. He then shared that the room is known as the pool room and is normally not rented. The room is in dire need of renovation. I should receive a major discount for the poor service.
Stayed 1 night in Mar 2024

6/10 Okay

Gina

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property was not great. Family is road tripping and wanted to stop in Richmond to go to Buccees and I booked this because of VIP rewards. Big time oof. Crawling with EKU college kids and property was worn down. The only thing that was great was the older man at the front desk. Since there were a ton of college kids at the pool the night before I took my girls in the morning. Our key was not working on the reader and the man at the front fixed it for us and even had a sense of humor about it during check out. Property is a 2 star on a good day. Just know that before you book.
Stayed 1 night in Mar 2024

10/10 Excellent

Krystal, allen park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was not working is our only complaint.
Stayed 1 night in Mar 2024

10/10 Excellent

Becky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always top notch.
Stayed 1 night in Mar 2024

4/10 Poor

Thomas

Check in was a bit frustrating for all because they could not find records of payment by Expedia. I had no problem at all at Econo Lodge in Seymour, IN. I guess Wildwood in Florence, KY on 3/28 will be the tie-breaker.
Stayed 1 night in Mar 2024

4/10 Poor

Debbie

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Run down property..broken hot tub..old carpet...portion sizes served for breakfast....we will not be back
Stayed 1 night in Mar 2024

2/10 Terrible

misty

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This Best Western was the worst i have ever stayed at. Very 7nclean, the entire hotel smelled of mildew, cery dirty, the doors keys didnt witk on the entrance doors, our room door handle was broken. Once i got i to room it was a horrible smell of old stale mildew, there was a coffee pot but no coffee and i was told they ordered it but hasnt been delivered. When i was ready to pull the bed comforters down i noticed three black hairs on the bed and yellow stains on the pillow. The hot tub couldnt have been 70° cold. If i could give this hotel a negative star review i would -5
Stayed 1 night in Mar 2024

2/10 Terrible

Jim

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the floor in the shower was dirty and the ceiling was a mess The TV remote was falling apart and the pillows were stained. We have stayed there many times in the past and we realize that they were renovating however that is no excuse for the condition of the rooms they were still renting. Jim Gilchrist
Stayed 1 night in Feb 2024

4/10 Poor

STACEY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Indian owner had his whole family there going in and out of storage with a crying baby. There was a picture of an Indian person like a shrine in the window. Breakfast was limited and gross. Won't ever go back here.
Stayed 1 night in Feb 2024

2/10 Terrible

Harley

Stayed 1 night in Feb 2024