Candlewood Suites Richmond North Glen Allen, an IHG Hotel

Photo gallery for Candlewood Suites Richmond North Glen Allen, an IHG Hotel

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In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Room amenity

Overview of Candlewood Suites Richmond North Glen Allen, an IHG Hotel

Candlewood Suites Richmond North Glen Allen, an IHG Hotel

2.5 star property

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Kitchen
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
10609 Telegraph Rd, Glen Allen, VA, 23059

Explore the area

  • Popular LocationKings Dominion16 min drive
  • Popular LocationShort Pump Town Center18 min drive
  • Popular LocationBroad Street18 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)25 min drive

Choose dates to view prices

About this area

Glen Allen

Located in Glen Allen, Candlewood Suites Richmond North Glen Allen, an IHG Hotel is in a shopping district and near theme parks. Virginia Museum of Fine Arts and The National are cultural highlights, and travelers looking to shop may want to visit Carytown. Kings Dominion and Lavender Fields Herb Farm are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • The Crossings Golf Club - 3 min drive
  • Lavender Fields Herb Farm - 7 min drive
  • Kings Dominion - 16 min drive
  • Short Pump Town Center - 18 min drive
  • Broad Street - 18 min drive

Getting around

  • Ashland Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 25 min drive

Restaurants

  • Texas Roadhouse - 6 min walk
  • Red Robin - 10 min walk
  • Plaza Azteca - 12 min walk
  • Chick-fil-A - 18 min walk
  • Rise & Shine Diner - 4 min drive

About this property

Candlewood Suites Richmond North Glen Allen, an IHG Hotel

Hotel in Glen Allen with 24-hour fitness center and 24-hour business center
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Richmond North Glen Allen, an IHG Hotel offers 84 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Premium cable television is provided. Kitchens offer refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

Languages spoken

English, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site

Things to do

  • 24-hour fitness center

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • 24-hour business center

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per week
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Candlewood Suites Richmond Hotel Glen Allen North
Candlewood Suites Richmond North Glen Allen
Candlewood Suites Richmond North Glen Allen Hotel
Candlewood Suites Richmond Gl
Candlewood Suites Richmond North Glen Allen
Candlewood Suites Richmond North Glen Allen an IHG Hotel
"Candlewood Suites Richmond North Glen Allen an IHG Hotel"
Candlewood Suites Richmond North Glen Allen, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 159 out of 441 reviews
5 - Excellent 36%
Rating 4 - Good. 144 out of 441 reviews
4 - Good 33%
Rating 3 - Okay. 61 out of 441 reviews
3 - Okay 14%
Rating 2 - Poor. 33 out of 441 reviews
2 - Poor 7%
Rating 1 - Terrible. 44 out of 441 reviews
1 - Terrible 10%

3.9/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.8/5

Property conditions & facilities

3.5/5

Eco-friendliness

3/5 Okay

Traveled with pets
Liked: Staff & service, amenities
In 2 1/2 weeks I never had housekeeping clean my unit although I requested it twice. The outside was nice except the trash can for dog waste was never emptied. Only one elevator was working.
Stayed 14 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel. The room was clean. The hallways and exterior of the hotel were clean. Parking lot appears recently paved. It's not as close to the highway as it appears on a map so you don't hear I-95 traffic. It is away from other businesses and the mall it is next to has the parking lot fenced in since there are no businesses open on the southeast end of the mall. One of the elevators wasn't working so it was a long wait when a lot of people were using it.
Stayed 1 night in Jun 2022

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were nasty, the workers had checked multiple people in the same room, just really unprofessional!
Stayed 2 nights in Jun 2022

1/5 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
0
Stayed 3 nights in May 2022

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very old and dirty. It is a terrible place to stay. It has a bad odor inside. There is no ice available in this hotel, AT ALL! I highly regret staying at this hotel.
Stayed 1 night in May 2022