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Reviews of Baymont by Wyndham Richmond I-70

2.5 out of 5
Baymont by Wyndham Richmond I-70
912 Mendleson Dr, Richmond, IN

Reviews

8.0

Very Good

Rating 10 - Excellent. 304 out of 872 reviews" "
Rating 8 - Good. 336 out of 872 reviews" "
Rating 6 - Okay. 147 out of 872 reviews" "
Rating 4 - Poor. 55 out of 872 reviews" "
Rating 2 - Terrible. 30 out of 872 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hugh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A nice overnight stay, all good.
Stayed 1 night in Apr 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our room was clean but carpet was in disrepair . Had a very nice breakfast.
Stayed 1 night in Apr 2024
Response from Courtney McNew, Manager on Apr 21, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a regular customer (4-6 days per month).... excellent staff, clean, safe and a great price
Stayed 1 night in Apr 2024
Response from Courtney McNew, Manager on Apr 20, 2024
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,

10/10 Excellent

Dileepkumar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to freeway, friendly staff, clean room.
Stayed 1 night in Mar 2024
Response from Courtney McNew, Manager on Apr 18, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

8/10 Good

Alisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all it is worth the $70 that we paid. Room was clean and very large. The staff were outstanding, very customer service driven! Breakfast was the standard hotel breakfast other than a gentleman making eggs to order which was incredible.
Stayed 1 night in Apr 2024
Response from Courtney McNew, Manager on Apr 15, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except for the last night where the room next door was extremely loud until 1:30am, my stay was awesome otherwise.
Stayed 6 nights in Apr 2024
Response from Courtney McNew, Manager on Apr 15, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

6/10 Okay

Jan

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room smelled musty, old building...electric socket in bathroom didn't work...however the staff seemed attentive and helpful.
Stayed 1 night in Apr 2024
Response from Courtney McNew, Supervisor on Apr 11, 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was eclipse day. They made a warm, party atmosphere for the guests. Very welcoming. Well done.
Stayed 1 night in Apr 2024
Response from Courtney McNew, Manager on Apr 11, 2024
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in/out. Good breakfast. Excellent value.
Stayed 1 night in Apr 2024
Response from Courtney McNew, Manager on Apr 11, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

6/10 Okay

Sara

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Courtney McNew, Supervisor on Apr 11, 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very quiet
Stayed 4 nights in Apr 2024
Response from Courtney McNew, Manager on Apr 8, 2024
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,

10/10 Excellent

KEVIN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, easy access to the express way.
Stayed 1 night in Apr 2024
Response from Courtney McNew, Manager on Apr 7, 2024
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,

8/10 Good

Mariellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Courtney McNew, Manager on Apr 8, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

8/10 Good

Kristine

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
dead bugs in the bathtub and on the windowsills. Carpet looked like it hadn't been vacuumed in weeks and the whole place smelled like smoke!
Stayed 1 night in Mar 2024
Response from Courtney, Supervisor on Apr 4, 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

4/10 Poor

Amilcar

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Courtney, Supervisor on Mar 31, 2024
Hello Valued Guest,Sending you this message because I wanted to apologize for the trouble you encountered which kept you from fully enjoying your time with us. We strive for 100% Guest Satisfaction but at times we fall short. I will be sharing your comments with our staff to ensure this type of occurrence is minimized and to educate our team on things that can have a negative impact on a guest’s stay. We’d certainly appreciate another opportunity to earn your business and show you a better experience. Please keep us in mind next time. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 Excellent

Dennison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rina Patel on Mar 26, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,“GENERAL MANAGER”

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, clean, affordable and a nice staff.
Stayed 1 night in Mar 2024
Response from Rina Patel on Mar 26, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,“GENERAL MANAGER”

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We checked in late and staff was informative and helpful. Room was clean just older facilities. Good stay
Stayed 1 night in Mar 2024
Response from Courtney McNew, Manager on Mar 21, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

8/10 Good

Paul, Philadelphia

Liked: Cleanliness, staff & service
Good for the price, clean but a little worn.
Stayed 1 night in Mar 2024
Response from Courtney McNew, Manager on Mar 18, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very polite, asking in the hallway passing me by if the room was clean and offering to make a breakfast after missing the scheduled hours.
Stayed 1 night in Mar 2024
Response from Courtney McNew, Manager on Mar 12, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 Excellent

Walter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladie at the front desk is very nice and very fast and always smiling which makes everything perfect
Stayed 1 night in Mar 2024
Response from Courtney McNew, Manager on Mar 10, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ran down, bad area, pool not functional
Stayed 1 night in Mar 2024
Response from Rina on Mar 6, 2024
Hello Valued Guest,Sending you this message because I wanted to apologize for the trouble you encountered which kept you from fully enjoying your time with us. We strive for 100% Guest Satisfaction but at times we fall short. I will be sharing your comments with our staff to ensure this type of occurrence is minimized and to educate our team on things that can have a negative impact on a guest’s stay. We’d certainly appreciate another opportunity to earn your business and show you a better experience. Please keep us in mind next time. Until then, wishing you the best in your travels and endeavors. Sincerely,“GENERAL MANAGER”

6/10 Okay

Rebecca

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Chose this hotel based on many many good reviews. Staff were kind. Our experience with cleanliness was unfortunately bad. 1st room assignment conditions were deplorable. Obviously had not receved any attention after the previous checkout. Was disgusting. Desk assigned another room. Had a good night's rest.
Stayed 1 night in Mar 2024
Response from Rina on Mar 6, 2024
I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,“GENERAL MANAGER”

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms and the hotel staff was very friendly. Would definitely stay here again.
Stayed 2 nights in Mar 2024
Response from Rina on Mar 6, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,“GENERAL MANAGER”

10/10 Excellent

Cali

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Rina on Mar 6, 2024
Pleasure to receive positive feedback. Thank you.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean with friendly staff!
Stayed 4 nights in Feb 2024
Response from Courtney McNew, Manager on Mar 3, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 Excellent

gilbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel. Friendly Staff.
Stayed 1 night in Feb 2024
Response from Rina patel on Feb 29, 2024
Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The warm chocolate chip cookies at check-in was a nice touch. Also the kind gentleman who made food for us even though we missed the breakfast hours made our stay even better.
Stayed 1 night in Feb 2024
Response from Rina Patel on Feb 29, 2024
Reaching out to thank you so much for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

8/10 Good

Joseph

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were very friendly and helpful, especially the staff that helped with the breakfast buffet.
Stayed 1 night in Feb 2024
Response from Courtney McNew, Manager on Feb 25, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when I travel
Stayed 1 night in Feb 2024
Response from Courtney McNew, Manager on Feb 25, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 Excellent

Dona

Liked: Cleanliness, staff & service, amenities
It was ok for a one night stay. My room butted up to the weight room and someone was dropping weights very early in the morning. Maybe not open at 6 am when my time was 5 am. Also telephone didn't work and to shut my door I had to put the key in. It didn't shut automatically.
Stayed 1 night in Feb 2024
Response from Rina Patel on Feb 21, 2024
I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

6/10 Okay

Patricia

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
We found that the price of the room was in line with our experience staying there
Stayed 1 night in Feb 2024
Response from Rina patel on Feb 21, 2024
Thank you for taking the time to tell us about your experience at Baymont

10/10 Excellent

Summer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved them so much and the old man Is so kind when making breakfast
Stayed 1 night in Feb 2024
Response from RINA PATEL on Feb 19, 2024
I am so glad stay was on enjoyable one will agree that Richard is great at his job he is definitely an asset to our company .

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from RINA PATEL on Feb 19, 2024
it's always a pleasure to receive positive feed back

4/10 Poor

Jessica

Traveled with family and small children, Traveled with family
Disliked: Amenities
Dirty
Stayed 1 night in Feb 2024
Response from RINA PATEL on Feb 19, 2024
Mrs. JESSICA I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and

10/10 Excellent

Eva, Pittsburgh

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff friendly and helpful. It’s a family run hotel, and the owners did everything to please their guests. The breakfast buffet was very good and varied, cooked by the owner in the kitchen. He even offered my husband to cook him eggs over easy, if he didn’t like scrambled! The hotel is also close to I70 and very convenient.
Stayed 1 night in Feb 2024
Response from RINA PATEL on Feb 19, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,“GENERAL MANAGER”

10/10 Excellent

Amy

Liked: Cleanliness, staff & service
Convenient location Reasonable
Stayed 1 night in Feb 2024
Response from Courtney McNew, Manager on Feb 9, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

2/10 Terrible

Tabetha

Stayed 1 night in Feb 2024
Response from Management on Mar 21, 2024
Hello Valued Guest,Sending you this message because I wanted to apologize for the trouble you encountered which kept you from fully enjoying your time with us. We strive for 100% Guest Satisfaction but at times we fall short. I will be sharing your comments with our staff to ensure this type of occurrence is minimized and to educate our team on things that can have a negative impact on a guest’s stay. We’d certainly appreciate another opportunity to earn your business and show you a better experience. Please keep us in mind next time. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and very comfortable rooms
Stayed 6 nights in Feb 2024
Response from Courtney McNew, Manager on Feb 9, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

6/10 Okay

amber

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
Missing shower curtain so couldnt take shower.
Stayed 1 night in Feb 2024
Response from Courtney McNew, Manager on Feb 5, 2024
Good Morning/Afternoon Mr. or Mrs. ____I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet convenient
Stayed 1 night in Jan 2024
Response from Courtney McNew, Manager on Feb 3, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

4/10 Poor

Elizabeth

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This place was pretty icky. When we walked into the room, we were hit with a pretty musty smell. It was overwhelming. I went to get ice and it was clear that the ice container in the room had not been washed in who knows how long. It was grimy and dusty and just gross. There were several areas in the bathroom where the paint was peeling and we were visited by a cockroach in the bathroom as well. We got there late and left as early as possible. Not much good to say about the facility, though the staff who checked us in was kind.
Stayed 1 night in Jan 2024
Response from rina patel manager on Jan 30, 2024
Hello Valued Guest,Sending you this message because I wanted to apologize for the trouble you encountered which kept you from fully enjoying your time with us. We strive for 100% Guest Satisfaction but at times we fall short. I will be sharing your comments with our staff to ensure this type of occurrence is minimized and to educate our team on things that can have a negative impact on a guest’s stay. We’d certainly appreciate another opportunity to earn your business and show you a better experience. Please keep us in mind next time. Until then, wishing you the best in your travels and endeavors. Sincerely

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the cost
Nice employees, clean room, good food.
Stayed 1 night in Jan 2024
Response from Rina patel.manager on Jan 26, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our baymont richmond indiana. Until then, wishing you the best in your travels and endeavors.

8/10 Good

Kelina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay!
Response from Rina patel,manager on Jan 26, 2024
its always a pleasure to receive positive feed back.

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2024
Response from Rina patel,manager on Jan 26, 2024
Thank you so much about your positive review.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Rina patel,manager on Jan 26, 2024
thank you so much for review.

6/10 Okay

David

Traveled with partner
Partially remodeled older hotel.
Stayed 1 night in Jan 2024
Response from Rina patel,manager on Jan 26, 2024
thank you for your review apologies for not meeting your expectation. This year we are remodeling hotel.kind regards,

10/10 Excellent

Cyrus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from rina patel ,manager on Jan 26, 2024
thank you so much for your review.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay right off the interstate. Breakfast was great, both food and employee.
Stayed 1 night in Jan 2024
Response from Rina patel,manager on Jan 26, 2024
thank you for taking the time to tell us about your postive feed back

10/10 Excellent

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rina patel, manager on Jan 26, 2024
Thank you so much for your review.