Ratings based on 350 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Best hotel experience EVER!

Posted Oct 24, 2016
I have never been to a hotel where their main goal is to take care of you. From the moment I called and spoke to Bavesh at the front desk, I knew it would be a great experience before I got there. I wanted this trip to be special so I ordered a room with a hot tub inside. They get extra points for even having that available at such a great price. Then the room itself was great, nice king sized bed, nice sized clean bathroom, and overall sense of relaxation walking through the room. Breakfast was amazing, OMG, I don't know why the waffles were so delicious. I had the opportunity to meet the lovely Ms. Marsha. She was the highlight of our stay there. She embraces you literally and gives u a warm welcome that you will never forget. I can't state enough how friendly the staff was. 5 out of 5 All day. The location was even more amazing. Right next to kings dominion, a great winery and cigar realm. Surrounded by great restaurants as well as a Marriott which Country inn & suits wins by a long shot as far as customer service and amenities. I will stay there every time I am close by Ashland.
5 out of 5
by A verified traveler from Atlanta, GA

GREAT! Value...

Posted Oct 14, 2016
Pros: The cleanliness. The facility is brand new. The staff was extremely friendly.
Cons: NOTHING!! Loved it.
Location: Plenty of food places nearby, you receive discounts with your room key. Top notch.
I found this hotel last minute needing a place outside of Washington D.C. (1hour 40mins away). The deciding factor was the 4.8 avg rating by other Expedia users. I can say that my expectations were exceeded as I've scored 5's for each category .
5 out of 5
by A verified traveler from North Carolina

Close to Kings Dominion

Posted Oct 3, 2016
Great experience,wonderful staff and Ms Martha made us feel very welcome when we had breakfast. I would absolutely stay there again and recommend the facility as well, good job!
5 out of 5
by A verified traveler from Ashland, VA

Comfortable, clean, and friendly

Posted Sep 13, 2016
The room was excellent...clean and well maintained. The hotel staff was extremely friendly, knowledgeable, and accommodating. The breakfast was very good tasting, hot and fresh, and a great variety was available. I will recommend this hotel to others and would definitely stay there again.
5 out of 5
by A verified traveler

Clean and welcoming staff.

Posted Sep 12, 2016
Great place to stay!! Even got a hug from a staff member at breakfast. She was so friendly. I don't remember her name, but she was great!!
4 out of 5
by A verified traveler from Westchester, NY

Mid trip rest

Posted Sep 10, 2016
Stopped at this hotel as I was traveling from NY to NC. I chose it because of the great experiences I've had at other Country Inn and Suites and was not let down. Nice, quiet location with outstanding staff and the room was spacious, very clean and very comfortable. Got the much needed rest and then hit the road for the remainder of my trip! Still trying to invent an excuse to come back and stay again! Kudos for such a fantastic establishment!
5 out of 5
by A verified traveler

Posted Aug 31, 2016
Excellent amenities, nice, clean pool, adequate breakfast.
5 out of 5
by A verified traveler from corning, ny

Easy on off I95; quiet

Posted Aug 27, 2016
2 adults, 3 kids slept grea. Nice breakfast. Accomidating staff.
5 out of 5
by A verified traveler

Nice hotel. Safe location.

Posted Aug 27, 2016
We enjoyed our stay and would definitely stay here again!
5 out of 5
by A verified traveler

Nice and quiet. Close to major attractions.

Posted Aug 23, 2016
Only stayed one night but will stay again when in the area.