Ratings based on 506 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from MD

Just average

Posted Aug 23, 2015
Rooms need updating & walls are thin. Supposed to be non-smoking, yet my hallway was full of the fragrance of mariquana late one night. You get what you pay for here.
Comment from EPC
Aug 27, 2015 by Hotel Management , EPC
Dear Guest, We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. Sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Ga.

Great place to stay.

Posted Jul 16, 2015
Really enjoyed our stay. Great continental breakfast. Everything you could want in a stay.
Comment from Hotel Management
Jul 21, 2015 by Hotel Management , Hotel Management
Dear Guest, We are so glad you enjoyed your stay with us and our complimentary continental breakfast. We appreciate your business and hope you stay with us again in the future. Warmest Regards, Hotel Management
1 out of 5
by A verified traveler from NY

Don't bother

Posted Jul 14, 2015
Rugs in room should have been cleaned/replaced a few years ago. My wife went to take a shower and there was no bath mat and the tub was very slippery and she fell. I had to put a towel on the tub floor and hold on. Front desk could have cared less. Said they would tell maintaince. Breakfast cold and salty. No bread or muffins. Cereal ok with luke warm milk. Again front desk said "sorry". Sorry doesn't cut it. Go elsewhere..
Comment from Hotel Management
Jul 23, 2015 by tsullivan@carlsonrezidor.com, Hotel Management
We appreciate you taking the time share your experience and we apologize that you were not satisfied with the condition of the hotel during your stay. Your comments are valued, and your suggestions will be considered for improvements in the future. We also apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chester, VA

Courteous and Convenient While Moving

Posted Jul 12, 2015
Courteous staff that addressed my questions and helped when I needed assistance. The experience made moving and cleaning my place easy. The only thing is I thought the mattress was hard because I love my pillow top mattress☺️
Comment from Hotel Management
Jul 16, 2015 by Hotel Management , Hotel Management
Dear Guest, Thank you for taking the time to review our hotel. We are glad you enjoyed your stay with us and found our staff to be courteous. We appreciate your business and hope to see you again in the future Sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville

Nice hotel

Posted Jul 11, 2015
Great hotel. Close to lots of food and shopping! Great free breakfast and friendly staff.
Comment from Hotel Management
Jul 16, 2015 by Hotel Mangement , Hotel Management
Dear Guest, Thank you for the wonderful review. We are glad you enjoyed your time at our hotel. We thank you for your business and hope too see you again in the future. Sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ Shore area

Nice hotel with easy access from I 95

Posted Jul 8, 2015
Traveled with my 2 kids from NJ to SC. Good eats within walking distance of hotel. The free breakfast is actually varied and plentiful , many kid friendly choices. The pool area could use an upgrade and outside the pool area could be cleaner. But for a one or two night stay , it was fine.
Comment from Hotel Management
Jul 10, 2015 by Hotel Management , Hotel Management
Dear Guest, Thank you for the valuable feedback. We are glad you enjoyed your stay and our breakfast. We thank you for your business and hope to see you again should your travels bring you back to the area. Sincerely, Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Woodbury, CT

First stop on Motorcycle Trip

Posted Jul 5, 2015
Pros: Hotel was very convenient to highway.
Cons: Signage at entrance could have been placed better. Entrance was not obvious.
Location: Hotel location was close, walking distance, to several restaurants and a shopping centre.
Hotel was what we expected from this chain. Room was clean and neat. Lobby was same.
Comment from Hotel Management
Jul 10, 2015 by Hotel Management , Hotel Management
Dear Guest, Thank you for taking the time to review our hotel. We are glad you found our hotel to be clean and neat. We appreciate your business and hope you stay with us again should your travels bring you back to the area! Sincerely, Management
4 out of 5
Recommended
for Families
by Christopher from Richmond VA

stay was ok

Posted Jun 2, 2015 on Hotels
Hi stayed here for the weekend with my family! The room was not what I expected I read such great reviews so I thought it would be alot better the hotel is in need of some serious updating and so is the pool and hot tub I honestly did not want to get in! My room didn't have a bad smell but it was icky and stuffy especially in the bathroom. I love the location there was so much to do but I would not stay here again!
5 out of 5
Recommended
for Couples
by A verified traveler

Will definitely be back!

Posted May 28, 2015 on Hotels
Me and my boyfriend enjoyed our stay. I will definitely come back again. The only thing I would recommend them do is see if they can heat the pool. I love swimming but the water temperature was to cold. Overall it was very relaxing and the suite I had was very spacious and clean!
5 out of 5
Recommended
for Couples
by A verified traveler

Awesome!

Posted May 25, 2015 on Hotels
Great Stay!! Will be back!!!