Ratings based on 208 Verified Reviews

4.0 out of 5
80% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Westchester County, NY

In State of Decline

Posted Sep 4, 2017
Pros: Proximity to U Richmond.
Cons: Rooms in need of refresh, particularly carpeting.
Location: .
I have always enjoyed this hotel's proximity to U Richmond, but will no longer stay here. During my recent visit, the room's AC was faulty. Versus having anyone look at the AC, I was instead moved to another room with ultimately the same issue, so I opened the windows instead. Upon check-in, I was told (unsolicited) that complimentary breakfast is available, but not to those who paid my special rate ($150/night). I guess $150 can also only buy a room that is utterly inconvenient (farthest away from the lobby). Overall, not a great experience.
5 out of 5
by colleen

Great motel. Great staff

Posted Jun 11, 2017 on Hotels
Wonderful location easy access great friendly staff clean lobby room etc will most definitely be staying here whenever in Richmond
5 out of 5
by Joseph

Posted Jun 7, 2017 on Hotels
Good location. No complaints.
3 out of 5
by Marla

Not Satisfactory

Posted Jun 6, 2017 on Hotels
They were repairing the roof and that caused the hotel to be messy and it was an inconvenience. Also there was only 1 person preparing the breakfast which was not included with the room and the line was long so we had to leave without eating that morning. The staff did not go out of their way to be friendly either.
5 out of 5
by A verified traveler

Posted May 25, 2017 on Hotels
Generally, a very pleasant stay. Reasonably well situated, service good, comfortable. With the right price we'd stay here again.
5 out of 5
by Daniel

University of Richmond

Posted Apr 29, 2017 on Hotels
excellent
5 out of 5
by Daniella

This traveler left a rating score only Posted Apr 16, 2017 on Hotels
5 out of 5
by Andrea

This traveler left a rating score only Posted Apr 15, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 14, 2017 on Hotels
5 out of 5
by A verified traveler

Excellent stay!!!

Posted Apr 10, 2017 on Hotels
Clean comfortable and quiet rooms.... Very enjoyable stay..