Ratings based on 492 Verified Reviews

4.2 out of 5
87% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from riverside,ca

Posted Aug 28, 2017
Comfortable bed! That's the main thing a good night sleep. Would return if going that way.
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles california

Nice hotel close to a mall, banks and movie theat.

Posted Jul 25, 2017
Very good hotel close to the freeways and mall, the employees were very nice and courteous always there to help
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Nice hotel in the suburbs of San Francisco

Posted Jul 24, 2017
San Francisco easily accesible with BART. Great place to stay to drive to Sausalito and Marine Headlands.
3 out of 5
by A verified traveler

Not great, okay ?

Posted Jul 21, 2017
Hotel is located near a mall and Chevy's not too far from the freeway, in a safer part of Richmond. Not that close to Berkeley, but they want to convince you it is. Interesting mix of clientele, business travelers and families. There were several very loud people staying that were in the hallways in the middle of the night. The hotel staff has security at night, but mentioned there was a large family staying there. Parking layout is odd and spread out. Staff was great and room was nice.
5 out of 5
by Yuehling

Posted Jul 19, 2017 on Hotels
Very good.
5 out of 5
by A verified traveler

Posted Jul 11, 2017 on Hotels
It was great staff was supper friendly
5 out of 5
by Brian

This traveler left a rating score only Posted Jul 10, 2017 on Hotels
4 out of 5
by A verified traveler

Posted Jul 9, 2017 on Hotels
Our stay was very good, it's just that the Bistro does not have a good selection of breakfast. Also there were 5 of us in the room but we were only given 1 small bottle of shampoo and conditioner and 1 small bath soap. In my reservation, I stated the number of occupants, so it would have been nice if the amenities were prepared ahead.
5 out of 5
by John

This traveler left a rating score only Posted Jul 7, 2017 on Hotels
5 out of 5
by Juvenal

This traveler left a rating score only Posted Jun 30, 2017 on Hotels