Close to RIR
Posted Sep 12, 2016
Room was okay. No maid service our first night, had to go the office to get clean towels. The next day they called and said they were coming to clean room well they did. Changed the sheet and left them laying on our suitcase, no towels and the worse part they left the room door wide open. We were gone for 13 hours. Nothing was missing, but the only thing we left in the room was our clothes. We took all are valuables with us. TV didn't work no coffee maker. would not stay there again. Also other people were complaining too.
Comment from Hotel Management
Oct 24, 2016 by hp, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.