Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Reviews of Gateway Inn

2 out of 5
Gateway Inn
16905 Parkdale Road, Petersburg, VA

Reviews

6.0
Rating 10 - Excellent. 19 out of 168 reviews" "
Rating 8 - Good. 39 out of 168 reviews" "
Rating 6 - Okay. 47 out of 168 reviews" "
Rating 4 - Poor. 35 out of 168 reviews" "
Rating 2 - Terrible. 28 out of 168 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
ok...clean................................................................................................................................................................................................
Stayed 1 night in Jun 2019

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Lisa

Traveled with family
Disliked: Cleanliness, amenities
The rooms are spacious but they need to be cleaned better. need to use some lysol or other cleaner for deodorizing or air out rooms that have not been used for a while
Stayed 14 nights in May 2019

10/10 Excellent

Marie A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gateway Inn was just what I was looking for
Comfortable, quiet, and clean. Good place to stay.
Stayed 1 night in May 2019

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
So bad I did not take shower. Slept with 1 eye open
Stayed 1 night in May 2019

6/10 Okay

LBM, Petersburg VA

The place is under new management & staff was helpful. It needs improvements but the bed was comfortable. The price was right for a quick sleep on a long trip. My room smelled a bit like it had been closed up for a long time. I hope they continue with making it what it once was.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, right next to 95, easy check in,
Family of four, two parents two kids, we needed a place for 1 night close to 95 so we could continue our drive north. Location could not be better - get off the highway, its right there, get right back on the highway. No drama, no traffic. To be frank, some of the comments on this place made me nervous for cleanliness, but those must have been old because our room was spotless when we came in, clean sheets, etc. The beds were pretty comfortable for a motel, but not luxurious. Check-in was easy. One guy, but he knew what he was dong and processed us easily and quickly. Breakfast from 7 to 9am. Cereal, muffins, bread, coffee, orange juice. Nothing fancy, totally as advertised.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Traveled with pets, Traveled with family
Liked: Staff & service
About what I expected for the price. Nothing fancy.
Stayed 1 night in Mar 2019

8/10 Good

Jessie

Liked: Staff & service
Stayed 5 nights in Dec 2018

4/10 Poor

Jimmy

Disliked: Cleanliness, property conditions & facilities, room comfort
Dingy motel stop.
Making a stop to rest. No restaurant in area. Had to travel about 5 miles to closest restaurant. Everything in motel looked dingy.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Charles

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2018

6/10 Okay

Dustin, Wichita, KS

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Small room, scary bathroom
The room was the smallest motel room I can recall every having stayed in. The bed was comfortable and the AC worked well. The outer bathroom seems to have been redone recently, but the inner bathroom was very old and leaky. I would pass on this motel unless the location is just right for your purposes.
Stayed 3 nights in May 2018

2/10 Terrible

jason, Charleston wv

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Triple charged me and BED BUGS!!! STAY AWAY!!!
Horrible hotel stay away!!!! They triple charged me for my room and still havnt been reimbursed. I pre paid through hotels.con and when I arrived the night attendant assured me I didn't pre pay and he then double charged me for my room plus the pre paid. I've had to dispute through my bank because they would not refund me. Stay away!!!! And then the Bed bugs. Was bitten all night and noticed when I woke up. Horrible horrible horrible hotel.

6/10 Okay

C.O.

Disliked: Cleanliness, room comfort
Everything just seemed small. The toilet was very low to the floor and I just recently had knee surgery so it was hard to sit. The beds were low to the floor. The towels and washcloths were dingy and not bright white. The toilet was also stained.

2/10 Terrible

Chrissie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty. Very outdated

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My child woke up with a swollen eye
I would not recommend a dog. Mold. Beds nasty. Disgusting!
Stayed 1 night in Mar 2018

8/10 Good

Headstone55, Ottawa, ON CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sleep for a quick stay
I love motels, mainly because you get to park right outside your room and they are usually larger and quieter than the big hotels. The Gateway Inn is no exception. Don't expect frills or it to be fancy, just a good, comfortable & quiet sleep for a great price.
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again
After driving over 10 hours, we needed to stop. After booking we showed up to hotel, the desk person was not friendly at all. Would not give us extra towels saying room has towels. Room was dirty and heat was not working properly. Set at high 90 it was barely keeping the room warm. Thank God it wasn't freezing out. If we weren't so tired, we would of left. Bathroom was filthy looking, we didn't even shower here. Big sign saying under new management, but with their customer service i don't see how they will last long. Beware.
Stayed 1 night in Feb 2018

8/10 Good

Brian, Melbourne Florida

Liked: Cleanliness, staff & service, room comfort
Comfortable stopover
Clean basic accommodation with quiet location, easy access from I95 and useful amenities such as microwave, mini-fridge, coffee maker. Excellent friendly staff.
Stayed 1 night in Dec 2017

2/10 Terrible

yunqing

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible
worst experience ever had, heating did not working well and the room is cold the bathroom is not clean

10/10 Excellent

Jennifer R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
Thank you so much for the positive review. Appreciate it.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
never again
requires cleaning, less than basic service
Stayed 1 night in Nov 2017

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!
Great motel!! One of the best I've stayed at. The only downfall is that is doesn't have a fridge.
Stayed 1 night in Sep 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Sketchy and dirty
Sketchy location in a middle of the woods. Nothing nearby, except for another sketchy gas station. Customer service was alright, but everything else was not. Dirty carpet, dirty towels. No hot water. I found bugs in my bed. The sound of the refrigerator along with the sound of the AC left me sleepless. If you can pay a bit more and stay elsewhere, please do...for your own sanity. Good less learned! Read less
Stayed 1 night in Aug 2017

8/10 Good

Paul

Liked: Room comfort
Stayed 1 night in Aug 2017

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
Dirty and smells. They gave me two rooms both were filthy and unacceptable for anyone to stay in.
Stayed 1 night in Jul 2017

6/10 Okay

David

Liked: Staff & service, room comfort
Fine for a place to rest your head
We just needed a place to sleep after getting tired on the road. We got what we paid for. The owner was nice. The room was mostly clean, but there was hair behind the door of the bathroom- ick. Bathroom needed updating. The continental breakfast was sorry. Only cereal, muffins and bread for toast.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Cheap, simple, fairly priced
My room was simple but clean and comfortable, and inexpensive. The included continental breakfast is ok but very limited options.
Stayed 1 night in Jul 2017

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
May be better off sleeping in your car.
The rate is cheap, and the reason is the hotel is worn, dated and not so clean. Carpet terribly stained, bathroom tile floor had what looked like tons of watermarks scattered all over, but a simple wipe with one of the stained washcloths didn't budge the markings. I don't know if it's just worn in dirt now or what. The linens smelled clean but were stained. The bathroom tile was in poor shape. The plumbing fixtures were loose, and the shower head was atrocious (filthy and half the nozzles were clogged with mineral deposits - the shower was actually painful). There were long black hairs on the tub. I am bald. Enough said. On the good side, the AC worked pretty well, the mattress was reasonably comfortable, and the front desk gentleman was friendly.
Stayed 1 night in Jul 2017

6/10 Okay

June

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
OK for Traveling
We were traveling and need to stop due to severe weather. We made our reservation through an online booking site. The motel is older and the room was in need of some refurbishing. The room was stuffy probably because it was warm and the air was not on. The bed was firm and we rested sufficiently.
Stayed 1 night in Jun 2017

6/10 Okay

Robert

Disliked: Cleanliness, property conditions & facilities
Not the best place..
The main part of the room was clean and nice. There was a fridge & microwave. The bathroom, not so much. Moldy tile, dirty floor, worn unsightly toilet seat. Towels thin, scratchy & gray/yellow. No eateries within walking distance.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Tired Old Property
Found a pair of women's boots by the chair. Shower was so nasty I couldn't use it.

2/10 Terrible

Keira

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
trash tbh there were bugs! but the tv was nice

10/10 Excellent

Jennifer R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be staying again
Nice and quiet. Was really surprised with it being right off the highway

6/10 Okay

Chris, Southern Maryland

Liked: Cleanliness, staff & service, room comfort
Better than the reviews I had read
Was looking for a cheap place to stay overnight, just passing thru. Read the reviews and compared prices for about 25 motels in the area. Booked it and braced myself for something to be bad. Pleasantly surprised. Room was large, clean enough, and comfortable for the 10 hours we were there. Room even had a mini-fridge and microwave. Quite a few cable channels (100?). Quiet area. Good value. Breakfast buffet had very few items, but only needed coffee to get on the road. The night manager (owner?) was on duty at 1000PM and 600AM. He was polite and friendly. I made the right choice.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Dawn, Washington, DC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting and misrepresented
This was easily one of the WORST hotels I've stayed in, and I travel quite a bit. The advertised amenities were either minimal or absent: the breakfast consisted of a few cold cereals and only 1% milk, plus plain bread for toast and the worst coffee I ever tasted. The pool did exist, but it was not filled NOR cleaned - it was a giant slime pit more than a pool. The room itself was filthy, with visible spotting on the bathroom floors and wasps nesting outside the door. The TV was on a set volume (couldn't adjust it) and the bed was possibly overused and broken since it sagged into the middle. It was in the middle of nothing and nowhere, a likely truck stop on the highway. If it had been properly represented I never would have booked it and I advise anyone considering it to move on.

2/10 Terrible

gustavo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply horrable, sheets dirty grass high. Pool unavailable

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
econo lodge
pleasant for overnight stay not overdone but adequate and clean

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
You get what you pay for.
Booked 2 rooms for my daughter and her college classmates as they needed a place to sleep after driving for 12 hrs. ONLY place I could find with openings and was able to get 2 rooms for less than 1 at other hotels. The drive in was exactly as described - out of a horror movie. Place was in need of repair and not the cleanest BUT it was a place to crash for the night.

2/10 Terrible

West, Baltimore, MD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again The review stars are accurate
I didn't expect 5 star, but I did expect a CLEAN room and internet. The carpet is dirty, I was unable to use internet too slow to do anything. When I sat in chair I found a used razor.The bathroom was not cleaned well has mold in shower, urine stains on floor not mine.

6/10 Okay

RB, Gettysburg

Disliked: Property conditions & facilities
Ratings @ 2-2.5 stars; ok for travel. Not kids.
No hotel facilities, but great small Italian restaurant 1/4 mi away (Nino's). Best food! Motel dated and not for more than travel night.

4/10 Poor

William, New Jersey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away!!
This place was terrible. The carpeting and bathroom floor were disgustingly filthy. The bath towels were old and small. The bedding sheets were old and the blankets were so thin they were not effective in keeping us warm. We went back to the room after check out because we forgot something and found the toilet bowl cleaning brush in the regular sink. The staff was also not friendly or helpful.

6/10 Okay

Charles

2/10 Terrible

LaRayne, SC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hand on the bible honest review
when i saw the pictures on expedia i was so excited about having the queen bedroom with the jetted tub in the room.. while i was on the phone with expedia they conformed the room had a jetted tub and that the pool was 24hrs.. i paid over the phone.. My gps brought me to a road with nothing around but trees( at 12am)and i continued down to find a hotel that looks like ppl go there just to commit murder or suicide..it already had the caution tape!! i was scared to get out of the car.. my husband got out with me and the man told us that there was no pool and hasn't been for 2years and none of the rooms had a jetted tub.. he even admitted the photos are of another hotel just to get business.. there were four other families in the lobby cursing out the man in the lobby over it.. me and my husband called expedia and told them there was no way we could stay and the agent told me that they were getting other calls also about it.. and without further delay refunded us our money.. do not book run/click away fast

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here if absolutely exhausted.
The rooms and grounds were in poor condition. No restaurant as advertised from the highway. Breakfast was toast, coffee, dry cereal, and instant orange juice. A family member received what seems to be flee bites from her bed (they do allow pets to stay in rooms).

6/10 Okay

William R.

Liked: Room comfort
Disliked: Staff & service
Right on the way
Super easy on and off of 95. Good price, clean beds, comfortable furniture. No vending machines and the pool harbors bull frogs. Cheap old TVs and mildewy bathtub caulk. Nothing special except for the skinny little neanderthal carrying a holstered gun and crow bar waiting outside the parking lot in the morning. Cleaning crew protection I presume! weird!

4/10 Poor

Jackye, Fort Lauderdale, Fl

Disliked: Cleanliness, property conditions & facilities
intransit accomodation
We pick this hotel because it was rated above 3.5 by the reviews. We were disappointed by the yellow towels (not white) and the dirty carpet. For examples: We insisted to keep our slippers to avoid walking on the floor. We also were not sure when we use the towels if they were clean or not. Some had stains and in general they were almost yellow, not white... The bed was clean and comfortable.