Suite, 1 King Bed, Non Smoking, Jetted Tub | Living area | 37-inch flat-screen TV with digital channels, TV, MP3 dock

Reviews of Hampton Inn by Hilton Richmond-North/Ashland

2.5 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 421 out of 573 reviews" "
Rating 8 - Good. 118 out of 573 reviews" "
Rating 6 - Okay. 26 out of 573 reviews" "
Rating 4 - Poor. 4 out of 573 reviews" "
Rating 2 - Terrible. 4 out of 573 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked being able to skip checking in at the desk and just go directly to the room
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful. Breakfast was excellent and different each morning.
Stayed 2 nights in Mar 2024

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our short stay. It's a clean, well maintained property with a really good breakfast.

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Overall really good. Except room 102 that we stayed in was very noisy. Could hear people coming and going with their luggage carts. And could hear guests in adjacent room clearly. I think one issue was that we were beside the lobby area. Would stay here again, but in a different room.
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Business traveler, Traveled with family
Excellent
Stayed 1 night in Feb 2024

10/10 Excellent

McKinley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice i will stay there again
Stayed 1 night in Feb 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice setting, not adjacent to Rt 95
Stayed 1 night in Feb 2024

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind and our stay was pleasant.
Stayed 1 night in Feb 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this hotel, I have often staved here.
Stayed 1 night in Jan 2024

10/10 Excellent

Aubrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite, accommodating staff, clean comfortable room at a fair price. Only negative was the elevator was broken. Had to use the stairs which wasn’t that bad.
Stayed 1 night in Jan 2024

10/10 Excellent

Susanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel quite often, and this hotel and it's staff is one of the best we've stayed at, in some time. Polite, clean, updated-all boxes checked. Thank you!!
Stayed 3 nights in Jan 2024

10/10 Excellent

Vincent

Stayed 1 night in Jan 2024

10/10 Excellent

Gary, Chandler

Stayed 1 night in Jan 2024

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Eugene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very polite gentleman checked us in, room was nice, breakfast was good
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Under renovation.
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

richard

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pet friendly and staff was excellent , place was very clean
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good no complaints.
Stayed 1 night in Dec 2023

10/10 Excellent

Marilyn

Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

richard

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean , well maintained
Stayed 1 night in Dec 2023

10/10 Excellent

eric

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff.
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tolerable for a night.
Staff was friendly upon check-in. We only stayed overnight to avoid being on the road for so long that day. There were just some maintenance and upkeep that seemed to be missing within our room. Besides the images attached, there was running that was running constantly throughout the night. Thought it was in our room, but it was somewhere in the wall. Kept the dog up all night. Therefore, I was up majority of the night.
Bathroom door in room.
Main door to the room.
Bathroom wall by the vanity.
Wallpaper between the toilet and the tub.
Stayed 1 night in Dec 2023

10/10 Excellent

Marc

Stayed 1 night in Dec 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
everyone was friendly and helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

Shawn

Stayed 1 night in Nov 2023

10/10 Excellent

SANDRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is very convenient for us when we are traveling . Staff is friendly , it is safe and clean.
Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room!!
Great hospitality at front desk. Very clean and spacious room!! Nice bathroom! Great breakfast with so many options.
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this Hampton Inn often and it doesn’t disappoint. I’m so glad the hotel chain has finally moved away from single-use toiletries and the new products are very nice.
Stayed 1 night in Nov 2023

10/10 Excellent

Darlynne

Stayed 1 night in Nov 2023

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Staff very professional and friendly. Breakfast was great. Would come back.
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Stayed 1 night in Nov 2023

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
A clean place to stay for the night.
Bed mattress was old - and made a clunking noise when we sat on it. Room was clean. Service was good. Complementary Breakfast was very good!
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and convenient stay
The main draw of this fine Hampton Inn is the employees. The front desk staff is friendly, personable, knowledgeable, expedient and very welcoming. The room was clean clean clean and efficient. The location is excellent ... ready access to restaurants, quick stops, fast food, auto parts stores, Big Box stores, etc.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Stayed 3 nights in Oct 2023

10/10 Excellent

Victoria

Traveled with partner
The property is clean and well maintained, the front desk staff when we checked in were welcoming and nice! Our room was was very nice. We would stay here again when in the Ashland area.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Virginia State Fair
As always the Hampton Inn was great clean and well maintained. The scra.bled eggs were especially good. It shows that staff truly cares about their hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The receptionist at the front desk at check-in around 5pm Friday sept 8th was super helpful and very nice !
Stayed 1 night in Sep 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Nelson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised when my room was cleaned up and fresh towels was left in room.
Stayed 2 nights in Sep 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and great breakfast! Close to Kings Dominion but away enough to make for a quieter stay than the hotels across street of park.
Stayed 2 nights in Aug 2023

10/10 Excellent

Dennis

Traveled with family
Liked: Amenities, property conditions & facilities
Room was excellent and comfortable. Toilet is the “right-height” for grown ups not minis like Radison properties
Stayed 1 night in Jul 2023

10/10 Excellent

Cheryl

Traveled with family
Liked: Amenities
Our favorite hotel in Ashland
Stayed 1 night in Aug 2023

10/10 Excellent

JOE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Aug 2023