Great room, poor service
Posted Dec 7, 2016
The room was excellent, very clean, updated, comfortable
1. However, I was there 4 days , 3 days my wake-up call was not delivered, causing me to be late to my business meeting the first day. I relayed the message that it wasn't working, finally worked on my LAST day there
2. They had a free breakfast buffet, which was an hour late the first day as the cook did not show up. I had to be on the base (government contractor) so could not wait
3. The second day, the toilet in my room was stopped up. When I left at 6:30 AM I told the front desk so it could be plunged. When I returned at 4:00 PM it was still the same!! My room had been cleaned, so I wondered why the housekeeper did not also let someone know....