Ratings based on 77 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Chester, VA

Sadly Disappointed

Posted Feb 17, 2017
Pros: The beds were comfortable
Cons: Please see above experience description
Location: Located near main interstate, central to restraunts and grocery.
I have stayed in this hotel before, and was previously very impressed. I reserved this room for $159 for my daughters birthday. Unbeknownst to me, the lobby and pool are in renovation which was incredibly disappointing, since those were two of the main reasons for my selection. The check-in staff was not very personable and seemed annoyed when checking us in. Shortly after checking in, we discovered that our tv would not turn on. She was even more annoyed when I asked for assistance. Fortunately I was able to get my husband to readjust and correct the problem. Later in the evening of our stay, we ventured to the 7th floor, to be treated by a strong odor of marijuana and a "hotel party" in session. The breakfast, at 8:15 a.m., was like warm at best. Highly disappointed in our experience, particularly because we frequent Hilton Homewood Suites by choice and quality. This hotel is not an appropriate reflection of their reputation of excellence. Huge waste of money. ***Side note, there was leftover trash under our nightstand in our room, and the dishwasher was not mounted, and fell on my foot while loading it.
5 out of 5
by A verified traveler

Wonderful clean business room

Posted Jan 28, 2017 on Hotels
A remodeling job in the lobby was no big deal. I don't sleep in the lobby. My Rome was smoke free as promised very clean and up to date. Bathroom was also very clean no mold anywhere. Clean towels and everything needed. Room had a full refrigator, 2 burner stove and cookware for those wishing to prepare a meal.cups plate silverware. Even dishtowels. A separate sitting room from the bed room makes it nice for visitors. You can close off the bedroom doors. I would stay again...
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 14, 2016 on Hotels
4 out of 5
by A verified traveler

Exactly what we needed for the stay!

Posted Nov 14, 2016 on Hotels
This hotel was clean, convenient for our travel plans and something I always look for - free breakfast! Really no complaints, staff was friendly, nice service and stay overall!
5 out of 5
Recommended
for Families
by A verified traveler from US

Great for families

Posted Oct 23, 2016
We got a suite for our family of 4 ( 2 adult daughters). The suite provided us with just the right amount of space and amenities. Very beautiful room. It was the right choice for us.
5 out of 5
Recommended
for Everyone
by A verified traveler

would stay here again

Posted Oct 23, 2016 on Orbitz
I loved the room, it was comfy and liked how there was a kitchen and extra blankets were in the closet
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 8, 2016 on Hotels
5 out of 5
by Henry

This traveler left a rating score only Posted Aug 2, 2016 on Hotels
5 out of 5
by Charley from MD

Great

Posted Jul 25, 2016 on Hotels
Great service and room
5 out of 5
by john

This traveler left a rating score only Posted Jul 2, 2016 on Hotels