Ratings based on 138 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Great Stay

Posted May 1, 2016
I will comeback and visit! Loved the staff!!!!!!!!!!!!!!!!!!!!!!!!!!!
Comment from Hotel Management
May 2, 2016 by HotelMgmt, Hotel Management
It is with pleasure that we read your great review. Thank you for the compliment to our dedicated staff. We look forward to welcoming you back soon to the Richmond Marriott Short Pump.
5 out of 5
by A verified traveler from Richmond

Posted Apr 12, 2016
I had a very restful stay. It was very comfortable.
Comment from Hotel Management
Apr 18, 2016 by HotelMgmt, Hotel Management
Thank you for sharing your experience. We know how challenging it can be at times to be away from home and it is reassuring to know you received a comfortable, restful night with us. We hope you will stay with us again soon at the Richmond Marriott Short Pump.
5 out of 5
by A verified traveler from ginyard

Mini vacation

Posted Mar 28, 2016
Great accommodations. Beautiful room and breakfast in the restaurant was great.
Comment from Hotel Management
Apr 4, 2016 by HotelMgmt, Hotel Management
Thank you for your great review. We are thrilled to read your accommodations were ideal for mini vacation in Richmond and you enjoyed the breakfast at our GreatRoom Restaurant. It would be our pleasure to welcome you back again soon to the Richmond Marriott Short Pump.
4 out of 5
by A verified traveler from Virginia

Nice hotel close to event

Posted Mar 9, 2016
Quick check in. Nice, clean room and bathroom. Enjoyed the gym. Good overall experience. No complaints.
Comment from Hotel Management
Mar 14, 2016 by HotelMgmt, Hotel Management
We are pleased to read our newly renovated hotel completely satisfied you and we thank you for your review. The Fitness Center, which is open 24 hours, is a haven for the needs of today’s traveler. It would be our pleasure to welcome you back to the Marriott Richmond Short Pump.
5 out of 5
by A verified traveler from Richmond, VA

Very comfortable stay away from home

Posted Feb 28, 2016
Very warm and inviting! Just a very pleasing experience being away from home.
Comment from Hotel Management
Feb 29, 2016 by HotelMgmt, Hotel Management
Thank you so much for your kind remarks. We are delighted to read you were able to enjoy so much during your stay. To read that you feel the Richmond Marriott Short Pump is your home away from home makes us smile. It was our pleasure to have had you here and we look forward to welcoming you back again soon.
4 out of 5
by A verified traveler from lawrence

It was nice relaxation

Posted Feb 15, 2016
It was a getaway stay. Peace and quiet I enjoy the quality time stay
Comment from Hotel Management
Feb 16, 2016 by HotelMgmt, Hotel Management
It was great to welcome you. We are happy to read you were able to relax and unwind at the Richmond Marriott Short Pump. We hope you have the chance to visit us again soon. Thank you.
3 out of 5
by A verified traveler

Posted Feb 14, 2016
Room was very clean. Burgers at the bar were pretty good. Breakfast the next day in the M lounge was included in the price and was a nice touch. Would definitely stay here again. Bathroom was great. Ggggggggggggggggggggggggggggggggggggggggggg
Comment from Hotel Management
Feb 16, 2016 by HotelMgmt, Hotel Management
We are happy to read that you were able to enjoy your stay at the Richmond Marriott Short Pump. Thank you for sharing your experiences. It is great that you had the chance to dine with us during your visit and we look forward to welcoming you back again soon.
4 out of 5
by A verified traveler

very nice hotel

Posted Feb 4, 2016
Pros: Beds were great
Location: Close to a lot of good restsurants
Recently updated, very nice. Close to office. Beds were very comfortable.
Comment from Hotel Management
Feb 8, 2016 by HotelMgmt, Hotel Management
Thank you for sharing your experiences. We are delighted you enjoyed your stay and our recent upgrades. It is great that our location worked well for your visit and we look forward to welcoming you back to the Richmond Marriott Short Pump again soon.
5 out of 5
by Kenja from Dc

I enjoyed

Posted Jan 25, 2016 on Hotels
Just wanted to get away...
Comment from Hotel Management
Apr 2, 2016 by HotelMgmt, Hotel Management
We are happy to read that you had a wonderful time here. We hope you will consider the Richmond Marriott Short Pump your go to destination when you are looking to get away. We look forward to welcoming you back again soon.
5 out of 5
by A verified traveler from Virginia

Great stay

Posted Jan 6, 2016
It's a nice hotel tucked away in Innsbrook. It's close to a lot of eating places and a short distance from Short Pump mall. The room was a good size and the staff were courteous. The exercise room was sufficient and clean. We will make this our hotel when we visit family in Richmond.
Comment from Hotel Management
Jan 11, 2016 by HotelMgmt, Hotel Management
Thank you for choosing Richmond Marriott Short Pump while you were in town visiting family. It’s nice to read that you enjoyed your stay and you found our property’s location and amenities offered you everything you needed. We look forward to welcoming you back again soon.