Posted Sep 14, 2016
This was my first time staying here. When staying at a new hotel, I have small, practical concerns such as how easy it is to locate, ease of parking, ease of checking in and getting to the room, etc. My experience with this hotel was excellent. It's very easy to locate, as it is right next to the convention center. There is a giant parking garage right next to the hotel, which is attached via covered bridge, and parking is very easy (plenty of spaces), so all you have to do is park by the covered bridge and walk into the hotel. Checking in was very easy, and the hotel room had powerful air conditioning, which felt very good. Another concern I have with hotels is the water pressure of the sinks/showerheads, as many hotels are switching to weaker water pressure that amounts to a trickle. But there were no issues with this hotel. The showerhead is adjustable, so you can get lighter water pressure if you want, or turn it up to be more powerful. Getting warm/hot water from the sink/shower is also easy. The toilet flushes powerfully for a gravity toilet. There is a fridge in the room. One thing that was unusual however, was that the TV was already on when I first arrived in the room. At first I thought I walked into a double-booked room. But the room was not double-booked and the TV appeared to be on intentionally, at the main menu screen. There is no printed channel guide. You have to use the TV's menus. The bed was very comfortable. Free internet in lobby, but slow.
Comment from Hotel Management
Sep 19, 2016 by Hotel Manager , Hotel Management
Thank you so much for the detailed review and we are so glad that you enjoyed your stay. We look forward to welcoming you back when you travel back to Richmond.