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Nice hotel, convenient for what I had to do for work. Quiet, close to restaurants and stores, too.
Great stay! Friendly staff and nice clean room. We did wish the room had updated amenities that most hotels have been doing for years. The lamps and desk had no USB ports. (None in room at all) the pool was way too cold fior being an indoor heated pool.
Stopped for one night
The hotel was clean and the TV was nice and big. The beds were comfortable and the pillows phenomenal. I enjoyed the fact that every time I walked by the Front desk, the guy who checked me in called me by name. The pool was nice as well, however, the formal entrance is down a flight of stairs from ...
The staff was excellent! Went above and beyond to accommodate requests and extend welcome, warmth and hospitality. Great evening reception with complimentary beverages and snacks and super breakfast buffet. Highly recommend this hotel
I was disappointed that there were no elevators. The continental breakfast was not adequate.
The hotel was wonderful right in town. Walking distance from alot of stores. If you want to be away from town then do not stay here. Our room and the hotel was super clean. Great pool area even though we did not use it.
excellent and helpful front desk staff. Pleasant and clean lobby.
Everything was great and worth every penny. I wish the pool was indoors but the jacuzzi tub made up for it big time. I cant wait to return.
The hotel was very good in regards to cleanliness and comfort. The only issue is that the hotel shares parking spaces with 2 other sister hotels. We stayed on a weekend and the parking was unsufficient and not monitored. We had to park 2 hotels down at night due to overcrowding and guests who chose ...
Great staff, easy to get to nice room
Front desk staff was very good. Room was clean except for the fact that it needed better vacuuming. The door was opened when we came to our room first time, but it had been cleaned, etc.
Stayed here recently on a short family visit to Richmond. Hotel was very clean, staff was nice and friendly. Daily breakfast was great. My only issue, to me, the rooms were a bit small, other than that, we enjoy our stay very much, and would definitely consider returning.
The only issue we had was with the toilet running. Everything else was great- the bed was super comfortable, the room was spacious and clean. The staff was very friendly and accommodating ( we were going to a wedding and needed to check in early and they made it happen).
Great service and cleanliness overall I would recommend it to my family i know where to book next time
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