Ratings based on 303 Verified Reviews

3.8 out of 5
81% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Sep 8, 2019
Nice modern rooms. I did not expect it to be so comfortable. Very clean as well.
Comment from Hotel Management
Sep 9, 2019 by Manager, Hotel Management
Thank you for staying with us and completing a review of your stay. We appreciate your comments and look forward to serving you in the future.
3 out of 5
by A verified traveler

Posted Aug 29, 2019
Comment from Hotel Management
Sep 9, 2019 by GM, Hotel Management
Thank you for staying with us and completing a review of your stay. We apologize for any inconvenience you experienced during your stay. We will review your comments with proper departments and take necessary action to correct the issues reported. Thank you again for staying with us and we hope that you will give us another chance to serve you in the future.
4 out of 5
by A verified traveler

Posted Aug 18, 2019
Our Stay was pleasant. The room was clean and free of odors. The floor was quiet. The updates were fine. The staff was pleasant. Overall good one night stay.
Comment from Hotel Management
Sep 9, 2019 by GM, Hotel Management
Thank you for staying with us and completing a review of your stay. We appreciate your comments and look forward to serving you in the future.
5 out of 5
by A verified traveler from Baltimore

Posted Aug 16, 2019
Everything was great! Great staff & clean comfortable room.
Comment from Hotel Management
Sep 9, 2019 by GM, Hotel Management
Thank you for staying with us and completing a review of your stay. The staff and I are delighted to hear your stay was wonderful. We appreciate your comments and look forward to serving you in the future.
2 out of 5
by A verified traveler

Posted Aug 14, 2019
Comment from Hotel Management
Sep 9, 2019 by GM, Hotel Management
Thank you for staying with us and completing a review of your stay. We apologize for any inconvenience you experienced during your stay. We will review your comments with proper departments and take necessary action to correct the issues reported. Thank you again for staying with us and we hope that you will give us another chance to serve you in the future.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 12, 2019
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 3, 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 31, 2019
5 out of 5
by A verified traveler from Manteo,NC

Posted Jul 23, 2019
We stay here 3 or 4 times a year because of the location. We only stay one night because of a trade show we do at the Richmond Speedway property. It’s always clean and they charge a reasonable rate.
Comment from Hotel Management
Jul 25, 2019 by Management, Hotel Management
Thank you for staying with us and completing a review of your stay. We appreciate your comments and look forward to serving you in the future.
4 out of 5
by A verified traveler

Posted Jul 12, 2019
Would have like to have had a pool on premises. Overall condition of property was quite good.
Comment from Hotel Management
Jul 25, 2019 by Jay, Hotel Management
Thank you for staying with us and completing a review of your stay. We apologize for any confusion from the expedia website but we do post "NO POOL", on Choicehotel We appreciate your comments and look forward to serving you in the future.