Roaches climbing everywhere.....toilet running I was very uncomfortable and hotel didn't compensate for filthy room
Comment from Hotel Management
Jan 31, 2017 by Ed Rav, Hotel Management
Thank you for taking the time to express your concerns regarding your experience at the Super 8 Broad St Richmond VA.
We are currently doing remodeling for all guest rooms, which includes carpet, furniture, bathroom and the lighting and hoping for everything to be done within summer 2017.
I hope you will consider Super 8 Broad St on your next visit to Richmond so that we can better deliver upon the guest experience you deserve. Again thank you for taking the time to complete this survey.
We always appreciate your feedback for the hotel. I hope that you will choose us again in the future.