Ratings based on 154 Verified Reviews

2.2 out of 5
30% of guests recommend
2.4 Room cleanliness
2.4 Service & staff
2.5 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Norfolk ,VA

Posted Mar 13, 2017
I stayed overnight because I had a late night job scheduled locally and needed the be able to grab what sleep I could. The staff was friendly, the room was mostly quiet (I was really there from check-in to 6 and 4am to 7am) and the fact that the rooms were on an internal hallway helped. I did not stay for breakfast as I had to get on the road to my next location. No fuss, no frills, but it was definitely a place I will return to.
Comment from Hotel Management
Mar 13, 2017 by eddie, Hotel Management
Thanks for staying with us. We appreciate your feedback
3 out of 5
by A verified traveler

Posted Jan 18, 2017 on Hotels
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Thank you for taking the time to review your stay at the Super 8 Broad St Richmond VA.
1 out of 5
by A verified traveler

Roaches

Posted Dec 9, 2016 on Orbitz
Roaches climbing everywhere.....toilet running I was very uncomfortable and hotel didn't compensate for filthy room
Comment from Hotel Management
Jan 31, 2017 by Ed Rav, Hotel Management
Thank you for taking the time to express your concerns regarding your experience at the Super 8 Broad St Richmond VA. We are currently doing remodeling for all guest rooms, which includes carpet, furniture, bathroom and the lighting and hoping for everything to be done within summer 2017. I hope you will consider Super 8 Broad St on your next visit to Richmond so that we can better deliver upon the guest experience you deserve. Again thank you for taking the time to complete this survey. We always appreciate your feedback for the hotel. I hope that you will choose us again in the future.
2 out of 5
by A verified traveler

Dirty

Posted Dec 1, 2016 on Hotels
The hotel was dirty, we found roaches in our room.. We would not stay here again
1 out of 5
by A verified traveler

Not good stuff and not good hotel to stay

Posted Nov 30, 2016 on Hotels
Not good stuff not taking to customer and not clean bathroom they need pest protect very much very bad thing i ask can not refund my money back in stay only 17 hours and pay two days but not pay back one day money
1 out of 5
by A verified traveler from US

This hotel was NASTY, FILTHY, and DISGUSTING!!!

Posted Nov 8, 2016
Pros: I liked the checkout. All I had to do was leave. That was the best part of my experience with this property.
Cons: The hotel carpet was nasty and stink. The beds were broken and sheeted were stained. The pillow cases needed some serious bleaching and the bathroom needs to be condemned.
Location: This hotel is in a great location with plenty of restaurants and shopping within walking
Comment from Hotel Management
Dec 2, 2016 by ed, Hotel Management
Thank you for taking the time to express your concerns regarding your experience at the Super 8 Broad St Richmond VA. We are currently doing remodeling for all guest rooms, which includes carpet, furniture, bathroom and the lighting and hoping for everything to be done within 90 days. I hope you will consider Super 8 Broad St on your next visit to Richmond so that we can better deliver upon the guest experience you deserve. Again thank you for taking the time to complete this survey. We always appreciate your feedback for the hotel. I hope that you will choose us again in the future.
5 out of 5
by A verified traveler

Posted Oct 10, 2016 on Hotels
It was amazing... The view was perfect
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Thank you for taking the time to review your stay experience at the Super 8 Broad St Richmond VA.
1 out of 5
by A verified traveler

Posted Oct 6, 2016 on Hotels
The room was full of roaches.
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Thank you for taking the time to express your concerns regarding your experience at the Super 8 Broad St Richmond VA. We are currently doing remodeling for all guest rooms, which includes carpet, furniture, bathroom and the lighting and hoping for everything to be done within 90 days
3 out of 5
by A verified traveler

Posted Sep 20, 2016 on Hotels
Comment from Hotel Management
Sep 26, 2016 by General Manager, Hotel Management
Thank you for taking the time and rating your stay. We are Re modeling all guest rooms, guest bathrooms and Public areas and should be good within estimated time of 90 days, i hope you will visit us again to see the improvements we have done. Thank you Again
5 out of 5
by A verified traveler

Posted Sep 9, 2016 on Hotels
Comment from Hotel Management
Sep 26, 2016 by General Manager, Hotel Management
Thank you for taking the time and rating your stay. We are Re modeling all guest rooms, guest bathrooms and Public areas and should be good within estimated time of 90 days, i hope you will visit us again to see the improvements we have done. Thank you Again