Not a luxury hotel
Posted Jan 8, 2016
Meh. We've stayed here many times. The only reason we come back is because it's close to Short Pump and it has a good spa. The staff is nice enough, but the owner of the hotel is cheap. Plastic prefab shower bases... in a Hilton? The restaurant is so nasty and the staff in there isn't very good. Do not waste your money at Shula's. There are never any towels by the pool...ever. Oh, and forget about ordering movies in your room, they don't have that. Instead they have "upgraded" from having like 10 channels, to a billion channels of crap. I've never seen satellite with so many redundant channels. It was weird. Almost every 20 channels the channels themselves would repeat. So you had a bunch non-stop infomercials and Home Shopping Network stuff. Totally worthless to anyone who just wants to watch normal tv. This hotel should be re-evalutated and have it's "Hilton" card taken away. It gives the brand a bad name.