Ratings based on 221 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Airport hotel

Posted Jul 15, 2017
Stayed here the night before departure. Friendly staff, restaurant in hotel, good towels. Beds in. Clean.
5 out of 5
by Kenneth

Posted Apr 9, 2017 on Hotels
awesome place awesome staff
5 out of 5
by SANDRA

Overnight stay

Posted Feb 11, 2017 on Hotels
I love staying here every time I fly out of Richmond!! The staff is always friendly, the hotel is clean, quiet, convenient for the airport, the shuttle arrives on time. The room is spacious, bed comfortable, toiletries. You can leave your car there (now for a small fee, was free), the indoor pool and exercise room are always clean (and empty whenever I'm there). Room has microwave, fridge, coffee maker, large screen TV. There is a mini mart 2 minutes away if you want anything. Area is safe. Would highly recommend this hotel.
4 out of 5
by Jordan

This traveler left a rating score only Posted Feb 8, 2017 on Hotels
2 out of 5
by A verified traveler

Posted Feb 1, 2017 on Hotels
Outdated and tired.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 29, 2017
Convenient to the airport, reasonable parking ands shuttle service
5 out of 5
Recommended
for Everyone
by A verified traveler

perfect for my visit

Posted Jan 24, 2017
clean , friendly staff, good food at the restaurant..... I'm very pleased.
4 out of 5
by A verified traveler

Posted Dec 18, 2016 on Hotels
This was a business trip and did not include time for exploring the area.
5 out of 5
by A verified traveler

Good Short nights sleep.

Posted Dec 14, 2016 on Hotels
Short night in at 6:30 PM out at 4:00 AM.. Good nights sleep.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Lovely hotel, right next to airport

Posted Dec 4, 2016
What a lovely sized room we stayed in and the staff at the Holiday Inn were so friendly and couldn't do enough to help you! So polite too. It's was the first time myself and my fiancée came to Richmond to see close friends, we travelled from England. We kept them updated with our late check in due to flights being delayed, then when we turned up at 1am to check in, they were absolutely fine, no problems at all. We both thank you Holiday Inn staff for the perfect stay. We will be back. From your British guests that were in room 204