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Front Desk, Housekeeping, Event Staff, Shuttle Driver... All staff I spoke to were polite, knowledgeable, friendly and professional, especially Chuwango (sp?) in the restaurant & lounge. Room was comfortable and spacious. Hotel common areas towards the back, behind the event venues, could use some ...
Welcoming and friendly staff. Romo was more than expected. The bed was super comfortable. Breakfasts were good. Need to be on the early side because food tended to dry out. The pool and hot tub were wonderful. There was some noise due to the proximity to the airport but it was rare. The only disappointment ...
This was a quick stay before flying home. The hotel itself, although plain, was clean, and the hotel staff that greeted us was fine. There are no restaurants in walking distance, EXCEPT, we found that the OTHER Holiday Inn is next door literally, and it has a full service restaurant. We did not eat ...
Staff and food were excellent, my room was not. I am a woman traveling alone on business and was put in a downstairs, corner room right across from the elevators. Not only was it extremely loud, but the room itself didn't seem to be the freshest. The one positive is that the bathroom was clean, but ...
Check in wsd easy and pleasant, customer service was great, and they even have a restaurant inside the hotel. Overall, my expetience whike a guest at this hotel was great.. No problems at all.
Very friendly staff and easy location near the airport and interstate… Hotel has a nice set up for business travelers.
The hotel is conveniently located and modern. The amenities are wonderful. The staff was friendly and accommodating. When in Richmond again, I will stay at this hotel.
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