Ratings based on 143 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
93% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Olancha, CA

Hotel missing needed things

Posted Jan 26, 2016
Problems No tissues No plugins available Sheets rough Poor temperature control Key was difficult to get to work Good experiences Front desk clerks very helpful Provided room with easy access to meet medical needs
Comment from Hotel Management
Feb 4, 2016 by vls, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Guest Services Clarion Inn Ridgecrest 760-446-7910
3 out of 5
by A verified traveler

Marginal

Posted Jan 24, 2016
Three stars seems too much. Old and stained bathroom, thin, scratchy towels, poor bed sheets and an inadequate blanket. Noisy full time construction workers surrounded us with large work trucks dominating the parking spots. Restaurant food ran the gamut from ok to bad. The pub, again, dominant with laborers - leaving open tables and no chairs. Never will I stay here again.
Comment from Hotel Management
Feb 4, 2016 by vls, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Guest Services Clarion Inn Ridgecrest 760-446-7910
5 out of 5
Recommended
for Everyone
by A verified traveler from Stockholm

Gutes und sauberes Hotel

Posted Jan 6, 2016
Pros: Schneller freundlicher Service, modernes Hotel, sauber und ruhig.
Bereits im zweiten Jahr besuchten wir das Hotel auf der Durchreise vom Death Valley aus. Es bietet alles, was man braucht und der Empfang ist sehr freundlich. Empfehlungen fürs Dinner waren sehr hilfreich.
Comment from Hotel Management
Jan 8, 2016 by vls, Hotel Management
Wir möchten, dass Sie sich die Zeit, um unsere Online-Umfrage bedanken. Das Feedback unserer Gäste ist uns sehr wichtig, und Ihre Eingabehilfen mit unseren fortgesetzten Bemühungen um exzellenten Service und einen angenehmen Aufenthalt bieten. Vielen, vielen Dank für Ihr Geschäft, und wir freuen uns auf Ihren Besuch in der Zukunft. Freundliche Grüße, Vicky Sykes Guest Relation Clarion Inn Ridgecrest 760-446-7910
4 out of 5
by Chris

Posted Nov 10, 2015 on Hotels
Comment from Hotel Management
Jan 30, 2016
Dear Misty Elizabeth, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Vicky Sykes Sales Director Clarion Inn Ridgecrest 760-446-7910
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 9, 2015
Nice clean room but a little noisy due to the door that adjoins the room to its neighbor.
Comment from Hotel Management
Nov 30, 2015 by Vicky, Hotel Management
Thank you for being our guest here at the Clarion Inn located in Ridgecrest California. We appreciate you letting us know how your stay was. We hope to see you again. Thank you Vicky Sykes Sales Director
3 out of 5
by Steven

Posted Nov 5, 2015 on Hotels
Comment from Hotel Management
Jan 30, 2016
Dear Steven, Thank you for being our guest here at the Clarion Inn located in Ridgecrest California. We appreciate you taking the time to share your comments regarding you stay with us. We hope to see you again. Thank you Vicky Sykes Sales Director
4 out of 5
by Chiara from Ferrara Italy

Posted Oct 28, 2015 on Hotels
Ottimo hotel,personale disponibile e una bella piscina !
Comment from Hotel Management
Jan 30, 2016
Caro Chiara, Grazie per essere nostro ospite qui al Clarion Inn situato a Ridgecrest California. Ci auguriamo possa esserti il tempo per condividere i tuoi commenti riguardo a rimanere con noi. Speriamo di rivederti. grazie Vicky Sykes Direttore delle vendite
5 out of 5
by A verified traveler

Best mattress in a hotel.

Posted Oct 23, 2015 on Hotels
Just a one night stay but very pleased with the accommodations! Will stay here anytime in the area. Free made to order breakfast was awesome! Very clean and comfortable. Thank you.
Comment from Hotel Management
Jan 30, 2016
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Vicky Sykes Sales Director, Clarion Inn Ridgecrest 760-446-7910
4 out of 5
by Jerry from Hesperia, Ca

If bed were more comfortable it would've been grea

Posted Oct 20, 2015 on Hotels
Mattress was horrible.
Comment from Hotel Management
Jan 30, 2016
Dear Jerry, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Kishan Patel General Manager Clarion Inn Ridgecrest 760-446-7910
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 19, 2015
I was upset cuz the site said free breakfast and when asked where was I was til that I had booked the hotel with the fee that didn't include that so was disapointed cuz that was not noted anywhere otherwise was nice
Comment from Hotel Management
Jan 7, 2016 by vls, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Vicky Sykes Guest Services Clarion Inn, Ridgecrest 760-446-7910