Ratings based on 460 Verified Reviews

4.3 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Jul 13, 2017
Old and loud. Woken up many times. I would not recommend this hotel.
3 out of 5
by A verified traveler from Concord, NH

A series of unfortunate events. ld

Posted Jul 12, 2017
Pros: Breakfast
Cons: Pool, make it more modern, the room did not have usb ports to charge phones or tablets
Location: Very busy road, but you could not hear it from room. Kind of a China-town section of town. Lots of Asian restaurants, not much else
When we first went in to our room, the door was unlocked. Interesting. Checked out room to make sure no one was lurking inside. Nope. Good. Left to check out pool (mind you I have kids and a pool is a main reason we choose a hotel). There was a sign on the door that apologized, but they were cleaning pool and pool would be available the next day (after we check out). Went back up to room and again, walked right in without using our key. y Left family in room and went to front desk to complain about inconveniences and possibly switch rooms or hotels. Desk clerk called maintenance, who said that sign had been up since yesterday and pool should be fine in an hour. Maintenance also fixed our lock and said that the hotel would be upgrading to digital locks soon. Went to dinner and then down to pool which was still cloudy and unheated. Breakfast was ok. Glad it was only for one night.
5 out of 5
by Wendy

Posted May 17, 2017 on Hotels
hotel was very nice! did not spend a whole lot of time there due to sight seeing but rooms were very clean. Front desk is helpful!!
5 out of 5
by Joyesha

Posted May 15, 2017 on Hotels
Not far from NYC, excellent customer service and beautiful hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 7, 2017
Friendly staffs, clean room and easy access to NYC.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 1, 2017 on Hotels
4 out of 5
by Osvaldo

This traveler left a rating score only Posted May 1, 2017 on Hotels
5 out of 5
by Rennis

Great place no complaints

Posted Apr 30, 2017 on Hotels
Great will stay there again in july
4 out of 5
by CHRISTAL L.

This traveler left a rating score only Posted Apr 28, 2017 on Hotels
4 out of 5
by CHARISSA

This traveler left a rating score only Posted Apr 25, 2017 on Hotels