Ratings based on 312 Verified Reviews

3.7 out of 5
69% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville, FL

Posted Jan 17, 2018
Nice to have the Denny's in the building - lots of Truck Parking
Comment from Hotel Management
Jan 18, 2018 by Tony, Hotel Management
It is always our pleasure to welcoming you back and we are delighted you had an excellent stay again! Our team works hard to ensure the satisfaction of each guest, and we are thrilled that we were able to impress you with our clean and comfortable accommodation. A new restaurant will be open only a few weeks. Thanks so much for staying with us at the Best Western Point South, and we do hope to see you again soon! Sincerely, Tony Tong
3 out of 5
by A verified traveler

Posted Jan 17, 2018
Mediocre hotel. Needs to be updated. Disappointed no restaurant
Comment from Hotel Management
Jan 18, 2018 by Tony, Hotel Management
We greatly appreciate your positive rating of Best Western Point South and for sharing your very nice comments about our hotel. Our team works hard to ensure the satisfaction of each guest, and we are thrilled that we were able to impress you with our clean and comfortable accommodation. Our goal is to deliver a great experience to our guests, and we regret if we fell short. We appreciate you sharing your feedback as it will help us in our continuous efforts to improve. A new restaurant is under renovation and will be open just a few weeks. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Tony Tong General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from florids

Hotel was right off I 95

Posted Dec 30, 2017
Check in was seamless. Kevin the desk clerk was very accommodating in spite of the mob scene due to traffic congestion on 95.
Comment from Hotel Management
Jan 9, 2018 by Tony, Hotel Management
Thanks for your excellent review. It is so nice to know our guests are leaving 100% satisfied. We are also thrilled to read your fabulous comments regarding your comfortable accommodation, about our front desk staff, our spotless room as well as our convenient location. Thanks so much for staying with us at the Best Western Point South, and we look forward to seeing you again soon! Sincerely, Tony Tong General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from eastern Canada

Good stop over

Posted Dec 30, 2017
Just one night, but comfortable spacious room, clean, clean TV controller, complimentary water, good value.
Comment from Hotel Management
Jan 9, 2018 by Tony, Hotel Management
It is always our pleasure to welcoming you back and we are delighted you had an excellent stay again! We are so happy to know that we have always provided everything necessary for you to have a wonderful stay. We appreciate your amazing comments about our staff, amenities, clean, comfortable rooms and breakfast as well as the location of our hotel. I want to personally thank you for sharing your perspective with fellow travelers online. It was so good to read that you found us to be a great value. Thanks so much for staying with us and we do hope to see you again soon! Tony Tong General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from pa

Bad beds

Posted Nov 19, 2017
The bed was not very comfortable. Saggy and squeaky. I stayed for 11 nights. One or two nights would have been ok but my next business trip to SC in a couple weeks I’m going to stay at another hotel because of the bed. My back is killing me know.
2 out of 5
by A verified traveler

Posted Oct 22, 2017
Lot of noise from construction in parking area, sealing blacktop. The free breakfast was worth just what you paid for it. I’ve stayed in much less expensive motels with a much better experience.
Comment from Hotel Management
Nov 13, 2017 by Tony , Hotel Management
Thank you for being our recent guest and for sharing about your experience. We apologize for the noise issues you experienced and for our failure to address them to your satisfaction. We are currently undergoing reseal our parking lot for 5 days, so you can be assured that this issue will be already rectified. We’re terribly sorry that your sleep was disrupted and hope that you'll give us a chance to serve you better in the future. Tony Tong GM
3 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Close to Parris Island

Posted Oct 18, 2017
Pros: Indoor pool
Cons: Sprucing up, it was a little dingy.
Location: Not much to do right by the hotel, everything is about 30 min away.
Stayed 2 nights for Parris Island graduation. Hotel is about 30 mins away from Parris Island. Bed was lumpy, A/C was cold, had an indoor pool which was nice, pleasant staff, decent shower. The room could have used some touch ups with paint. Would stay there again it needed.
Comment from Hotel Management
Oct 23, 2017 by Tony, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad you were overall pleased with your stay. We value your observation regarding our property and also apologize for Bed issue. We appreciate you sharing your feedback as it will help us in our continuous efforts to improve. Our goal is to deliver a great experience to our guests, and we regret if we fell short. We appreciate you sharing your feedback as it will help us in our continuous efforts to improve. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Tony Tong General Manager
4 out of 5
by Mohan

Best Western review

Posted Oct 16, 2017 on Hotels
It was a very good stay. Value for money.
Comment from Hotel Management
Oct 23, 2017
It is always our pleasure to welcoming you back and we are delighted you had an excellent stay again! We are so happy to know that we have always provided everything necessary for you to have a wonderful stay. We appreciate your amazing comments about our staff, amenities, clean, comfortable rooms and breakfast as well as the location of our hotel. I want to personally thank you for sharing your perspective with fellow travelers online. It was so good to read that you found us to be a great value. Thanks so much for staying with us and we do hope to see you again soon! Tony Tong General Manage
4 out of 5
by Bill from South Carolina

Posted Oct 15, 2017 on Hotels
excellent
Comment from Hotel Management
Oct 23, 2017
Thanks for your excellent review. It is so nice to know our guests are leaving 100% satisfied. We are also thrilled to read your fabulous comments regarding your comfortable accommodation, our spotless room as well as our convenient location. Thanks so much for staying with us at the Best Western Point South, and we look forward to seeing you again soon! Tony Tong General Manage
2 out of 5
by Daryl

Marginal at best, altho clean and just off road

Posted Oct 4, 2017 on Hotels
I have to say that I was misled by previous reviews. This is convenient - just off I-95 - and the room was clean. But the mattress was thin and creaky, there was no cell phone reception inside (I had to stand outside as various and sundry other guests wandered by), and although the building is ATTACHED to a Denny's and made a big deal out of free breakfast with the room, that breakfast was NOT at Denny's - and I have no idea where it was. Honestly, probably fine for the truckers and bikers just pulling off the highway to sleep for a few hours, but not for a woman-of-a-certain-age traveling alone. If I had known more, I would have booked something else and gladly paid more.
Comment from Hotel Management
Oct 13, 2017
Thank you for choosing to stay with us during your travels. We are glad you were overall pleased with your room. We value your observation regarding the beds and also apologize for the breakfast issues. Our goal is to deliver a great experience to our guests, and we regret if we fell short. You may do not know Denny's is independently owned and operated by RJC, LLC and franchise by Denny's. Best Western management team does not have any right and authority to manage or correct their service and stuff. We appreciate you sharing your feedback as it will help us in our continuous efforts to improve. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Tony Tong General Manager