Ratings based on 622 Verified Reviews

4.3 out of 5
81% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted May 28, 2018
The hotel staff service was inconsistent. There were accommodating staff and staff who were not. During our 3-day stay, there was a family reunion going on over the Memorial Day holiday weekend. The hotel was grossly understaffed. During the late night/early morning hours, there was one person in the entire hotel who even came up to change sheets on the bed that did not appear to be clean. The same staff person was away from the front desk to help a maintenance person unlock a door on our floor of guests who were locked INSIDE. Yes, locked inside. The maintenance person banged and banged and banged some more trying to break into a door which was designed NOT to be easily broken in to. He did this for about 2 hours. I suggested they call a locksmith, to which the maintance worker replied, "I am a locksmith." (I don't think so. ) After what seemed to be hours of banging, I suggested they call the fire department. Well, the fire department showed up with an AX to free the guests from their room. All of this took place in the late, late night and early morning. I live in the area and this has been my go-to hotel for when family come to visit. Not anymore. This all felt like a bad dream and an establishment on the brink of becoming an hourly motel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 22, 2018
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 14, 2018
5 out of 5
by A verified traveler

Posted May 7, 2018
We loved this hotel and the breakfast was really good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 23, 2018
Allowed us to check in a little early. Room was clean and quiet.
4 out of 5
Recommended
for Everyone
by A verified traveler from Memphis TN

Nice quiet area close to shopping and eating

Posted Apr 23, 2018
Came in town for a convention instead of staying downtown Jackson where they charge for parking this hotel is close to the interstate and only 19 minutes to downtown nice hotel friendly staff free parking and breakfast also internet if it's your first time in the area and you're following your GPS it may tell you that you're there while you're actually on the street building is hidden from the street by a very tall C Spire building but if you turn in the parking lot behind the sea Spire building you'll run right into it
5 out of 5
Recommended
for Everyone
by A verified traveler from mobile, al

Great over-all

Posted Apr 1, 2018
The staff was incredible. From check-in to check-out. All the staff would speak and seemed very excited about their jobs. The morning breakfast was great as well.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston TX

nice hotel next to shopping

Posted Mar 26, 2018
Clean hotel from enough from highway to be quiet, set in business section and not congested with traffic. Food and shopping nearby, would definitely stay there again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 22, 2018 on Hotels
3 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Mar 19, 2018 on Hotels