Ratings based on 63 Verified Reviews

3.7 out of 5
76% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from buffalo

Nice enough hotel in a great location.

Posted Sep 26, 2017
The hotel was clean. Room is comfortable. It has a nice indoor pool and hot tub. Breakfast is included. No fruit but delicious fresh bread.
Comment from Hotel Management
Nov 13, 2017 by Charisse Spear, Hotel Management
We hope you come and stay with us again. Sorry about the fruit but we do not have a kitchen so we can not serve anything that isn't wrapped.
3 out of 5
by A verified traveler

Cleanliness is not here.

Posted Sep 10, 2017 on Hotels
The bed sheets had not been changed, we pulled the covers back when we got in our room and there was dirt on the sheets. There were crumbs and dried liquid residue on the table and microwave. The shower curtain was pinkish orange at the bottom, we all know what that means. The shower hadn't been cleaned in a while. The housekeepers actually asked if we would like fresh towels! The room and the lobby have not been dusted or wiped down (base boards and ledges) in a long time. The "breakfast" was cold cereal and pre-wrapped muffins. We paid for a clean room and that is not what we got. Super disappointed and disgusted.
Comment from Hotel Management
Sep 25, 2017
THIS EMPLOYEE IS NOT LONGER WITH US. WE ARE EXTREMELY SORRY..
5 out of 5
by Margarete

Very Clean and Comfortable.

Posted Aug 27, 2017 on Hotels
Very clean and comfortable. Really happy.
Comment from Hotel Management
Sep 6, 2017
Thank you! We strive for that.
3 out of 5
by A verified traveler from Bainbridge Island WA

Basic American motel with parking lot view

Posted Aug 21, 2017
The breakfast was minimal but helped us on our way for an early departure. Staff were friendly and cooperative. The surrounding valley deserves a view window but American motel standards still present lots of parking lot and too many beds.
Comment from Hotel Management
Aug 28, 2017 by Charisse Spear, Hotel Management
Glad you stayed with us.
5 out of 5
by Rodney

Ridgeway

Posted Jul 31, 2017 on Hotels
Friendly, helpful staff. Clean, comfortable room.
Comment from Hotel Management
Aug 28, 2017
Glad you liked us! Come back and see us again.
4 out of 5
by Karen

Hotel in Quiet Ridgway

Posted Jul 31, 2017 on Hotels
Comfortable and clean hotel room, in a quiet area close to Ouray. Had a nice breakfast at Kate's Place in Ridgway, not far from the hotel. There was a form in the hotel room to fill out immediately if you found anything wrong with your room so the hotel could be proactive in dealing with it. Hotel staff was personable and helpful.
Comment from Hotel Management
Aug 28, 2017
We are happy you enjoyed your stay with us.
4 out of 5
by A verified traveler

Posted Jul 24, 2017 on Hotels
Comment from Hotel Management
Sep 6, 2017
Thank you!
4 out of 5
by Robin

Mountain happiness

Posted Jul 22, 2017 on Hotels
Great location for day trips to Telluride/Ouray. Comfortable beds, not fancy but clean and friendly staff.
Comment from Hotel Management
Aug 28, 2017
Come back and see us again. We try to appear as lodging rather than hotel.
4 out of 5
by Mike

Posted Jul 19, 2017 on Hotels
Comment from Hotel Management
Sep 6, 2017
Thank you!
3 out of 5
by Donn

Dark, dank, and musty

Posted Jul 15, 2017 on Hotels
This was probably a great hotel when it was built, but updates are needed. The mattress was fine, but the room was oppressive with dark, dank, and smelly carpet, bedspread, and window coverings. Also, the breakfast was very poor. Few selections. For $168 after tax, we should have camped or driven to Grand Junction and stayed in much better places for less than half the price. I knew things would be poor when I saw the sign in the lobby that no refunds were made after checkin, but I was too tired to drive.