Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Reviews of Apart Hotel TOMO

3.5 out of 5
Apart Hotel TOMO
44, Raunas Street, Riga

Reviews

7.2

Good

Rating 10 - Excellent. 42 out of 267 reviews" "
Rating 8 - Good. 126 out of 267 reviews" "
Rating 6 - Okay. 57 out of 267 reviews" "
Rating 4 - Poor. 26 out of 267 reviews" "
Rating 2 - Terrible. 16 out of 267 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nakkearn

Stayed 7 nights in Sep 2023

8/10 Good

Pasi

Stayed 1 night in Jul 2023

8/10 Good

Michael

Stayed 1 night in Jun 2023

6/10 Okay

Jose

Stayed 4 nights in Apr 2023

6/10 Okay

Vladislavs

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Tobias

Stayed 3 nights in Feb 2023

10/10 Excellent

Taavi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2023

2/10 Terrible

Lee

Stayed 2 nights in Jan 2023

8/10 Good

Lauris

Stayed 1 night in Jan 2023

10/10 Excellent

Taavi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Nov 2022

6/10 Okay

??????

Stayed 2 nights in Sep 2022

2/10 Terrible

Linnea

Stayed 2 nights in Sep 2022

8/10 Good

Vladislavs

Liked: Staff & service, room comfort
Very nice and friendly
Stayed 2 nights in Aug 2022

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Caroline

Stayed 3 nights in Aug 2022

4/10 Poor

Philippe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Punaises de lit
Présence de punaises de lits. L'hôtel est au courant sans prendre les mesures qui s'imposent.
Stayed 4 nights in Aug 2022

4/10 Poor

Aleksandrs

Stayed 2 nights in Aug 2022

6/10 Okay

Inara

Stayed 1 night in Jul 2022

6/10 Okay

Arnold

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Neither liked or disliked
Stayed 1 night in Jul 2022

8/10 Good

Md

Stayed 1 night in Jul 2022

8/10 Good

Aivaras

Stayed 2 nights in Jun 2022

4/10 Poor

Hilde Belgum

Stayed 8 nights in Jun 2022

6/10 Okay

Joanne Alice

Stayed 3 nights in Jun 2022

2/10 Terrible

Iryna

Stayed 4 nights in May 2022

10/10 Excellent

Linda

Stayed 1 night in Apr 2022

8/10 Good

Joonas Veikko

Stayed 1 night in Nov 2021

2/10 Terrible

Timo

Stayed 1 night in Aug 2021

10/10 Excellent

Francis

Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The beds were not very comfortable and there was a terrible smell in our bathroom the whole time. We come back once from sightseeing to find our door wide open with no cleaning staff anywhere in sight. Our door could be opened from the outside and this they resolved. I guess we got what we paid for.
Stayed 5 nights in Aug 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Tomo Hotel
Very noise. No insulation between rooms. Paid for a double bed but got given two singles upon arrival with no apology. Simply told "We're out of doubles". Not impressed.
Stayed 1 night in Jul 2019

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hard to find hotel, no signage
Service member opened door unannounced soon after checkin ?
Stayed 1 night in Jun 2019

8/10 Good

Nestor

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Matthew

Stayed 3 nights in May 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
No One Cared
The information package in the room stated that the sheets were to be changed every 3 days. We stayed for 10 days and the sheets were never changed. We mentioned this repeatedly to the receptionist who said that she would inform Housekeeping but nothing ever happened. The same information package stated that the room was to be made up everyday but it was made up a grand total of twice in 10 days even though we put the "Please make up my room" sign on the door according to instructions in the information package. It was made up after the first 3 days and after repeatedly requesting it be done again several days later, they sent someone up immediately while we waited in the lobby. All they did was change the towels and make the bed without changing the sheets. The floor was never swept in 10 days. The trainee receptionist appeared to care about the situation while the other two couldn't care less. The staff at the restaurant were nice. The hotel itself has paper thin walls and the clientele seemed to think it was ok to laugh and shout in the hallways in the middle of the night. There was actually a party in the hall on New Year's Eve.
Stayed 10 nights in Dec 2017

6/10 Okay

Anthony

Disliked: Cleanliness, staff & service
Basic
The hotel is 100% no frills breakfast,.... well basic good coffee nothing around without 20min walk. staff appeared stressed. short walk to good cheap transport link. Tv only news in english. Used as near local race circuit
Stayed 5 nights in Sep 2017

2/10 Terrible

samanta, manchester

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
wery low service,less choice for breakfast,ai pmlette I found cooker hairs,nobody not apologise me,unfriendly staffs in recepcion, Bad room service-for 9 days staffs did not clean room floor and WC area
Stayed 9 nights in Aug 2017

8/10 Good

Tural

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good value for money.
This was my second stay in this hotel. It is pretty far away from the centre of the city. However, need to take trolleybus # 17 from Central Railway Station and you are in the hotel in less than half an hour. Pretty comfortable. The hotel old, but okay. Single bed is not the best, but pretty okay for the money you pay (I paid 20 euros for a night). The only disappointment were hairs in shower. Told receptionist, hope they will improve. I the price won't change, I will certainly come back in case of similar 1-2 day stay in Riga.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
nice location in quiet neighborhood. close to public transit. 2 english tv stations, tv only turned on 50% of the time. wifi did not work in room, only in lobby. toilet paper never replenished. weak shower pressure. desk open 24/7, helped with late check in. staff overall welcoming.
Stayed 5 nights in Jun 2017

10/10 Excellent

Tianyang

Liked: Room comfort
Delayed check-in
Room wasn't ready past check in time.

6/10 Okay

Tural

Liked: Cleanliness, staff & service, room comfort
Not the best hotel, but worth 25 euro for a night.
Checked in in the evening, checked out early in the mornig. Bathroom was not the best. Cleanliness is average. Half an hour with the bus from downtown. Worth for the money paid though.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
If on a budget and just stay overnight - perfect
This is the best option if You have to check in late or just have to find where stay overnight. Cheap, good size room, clean. I'm coming back here over and over again because of late registration available. Only bad thing there is almost always somebody who wakes You up earlier than expected! )) As I heard this is like a home for foreigners workforce as there is an option to get a room with big discount for a month or so...

8/10 Good

Tatsiana, Bournemouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money we paid
Nice hotel in a rural area, but with good access to the town centre

10/10 Excellent

J, london

Liked: Cleanliness, room comfort
good
its was not bad when we had a breakfast a young lady she was so rude and not friendly and the rest was great people

8/10 Good

Natalia, Taunton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, situated in a quiet part of the city
Clean, friendly staff, good breakfast, free parking, easy access to the city centre

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

8/10 Good

Julie , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cheap silent
i loved the place, only 10 bus stations from centre, bus nr 17 and not too far from bus in a quiet nice neigborhood. Free breakfast with many choice buffet. Clean big light room with fast free wifi inside. The bed was a bit bumpy, better in middle. The room was made every day. The servive good - missed more smile only. I would recomend, return if back to Riga. It also gives a different view then the centre, with restorant nearby that offered, weekday, a dinner with 3 euros 60 with soup, kefir drink, salad chicken filet and potatoes included. In the hotel, You can reserve dinner too - in advance - for 8 euros i was offered one so full and good too, i could hardly finish it. Pity, i could not find riga transport map, but one day i stopped in three different stations on the way to centre, all very different and interesting. As i stayed a whole week, some days were few present, other days full. Only Friday night some noise come from a celebrating party on one end of hotel. Great airconditionong too.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall experience is good. But it would be good if there is more choices for breakfast.

6/10 Okay

John, London

Liked: Cleanliness
Disliked: Room comfort
Reasonable hotel for the price
First time staying in this hotel, for the plus friendly helpful staff at check-in, room clean and tidy, good shower lots of hot water which is nice. Bad points seems a lot of children in that run riot in it during my stay as walls and doors are paper thin and complained about this but it didn't really improve and given it was 11pm I don't consider that to be too early to be complaining about the noise as I am sure I was not the only guest wanting sleep. Breakfast was poor I know its complementary but I gave it a miss after day 1 and just ate when I got to work instead as it wasn't worth the effort of having. The neighbourhood is a bit tired but seemed quiet however I could imagine if you were a lone female traveller you wouldn't like it. Handy for Trolley Bus to main areas of Riga and "Old Town" that was great.

8/10 Good

Joel, the earth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good as always
The room was clean and cosy. And they even have improved their breakfast a little. Some may find their location uncomfortable due to a little longer distance from the city centre, but as for car travellers it is one of the best hotels to stay in Riga, since they have their own parking lot with security cameras where parking for guests is for free. For their current price I would say it is very good value for money.