Triple Room, 3 Twin Beds | Premium bedding, minibar, in-room safe, individually decorated
Check availability

Reviews of Rixwell Gertrude Hotel

4 out of 5
Rixwell Gertrude Hotel
70 Gertrudes Str, Riga

Reviews

8.2

Very Good

Rating 10 - Excellent. 286 out of 891 reviews" "
Rating 8 - Good. 439 out of 891 reviews" "
Rating 6 - Okay. 133 out of 891 reviews" "
Rating 4 - Poor. 20 out of 891 reviews" "
Rating 2 - Terrible. 13 out of 891 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dzintars, Prague

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay close to the city center, but be a bit out of parties areas. Easy to get to the Old Town by public transport or taking a 15-20 minutes stroll. Good that this hotel offers on-site parking by surcharge. Very convenient if you travel by car. Hotel staff was really welcoming. Breakfast is included and is quite good with some local food. Our room was clean and contained quite a lot of amenities like a safe, a minibar etc. Double bed was comfy and provided nice sleep. I would stay here again.
Stayed 7 nights in Dec 2023
Response from Rixwell Gertrude Hotel on Jan 18, 2024
Dear Dzintars,Thank you for taking the time to share your experience at our hotel. We're thrilled to hear that you enjoyed your stay with us and found our location near the city center convenient. We understand the importance of being close to the Old Town while still providing a quieter atmosphere away from party areas.It's wonderful to know that you appreciated the ease of accessing the Old Town through public transport or a leisurely stroll. We're also pleased that our on-site parking was convenient for your travels by car. Providing a safe and hassle-free experience for our guests is a priority for us.We're glad to hear that our staff made you feel welcomed, and we'll be sure to share your kind words with them. It's fantastic to know that you enjoyed the included breakfast with local food options and that your room met your expectations, offering cleanliness and a variety of amenities.We truly value your feedback, and we look forward to welcoming you back for another comfortable stay in the future. If there's anything specific you'd like to share or if you have any preferences for your next visit, feel free to let us know.Safe travels, and we hope to see you again soon!With kind regards,Jekaterina SautaHotel Director

10/10 Excellent

Ke

Stayed 1 night in Sep 2023
Response from Rixwell Gertrude Hotel on Oct 6, 2023
Dear Ke,Thank you for your great rating of the hotel!We look forward to welcome you as our guest again in the future!With kind regards,Jekaterina Sauta

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit too far out but comfortable
Apart from location being far from the old town, this hotel had what we needed for a comfortable stay. Breakfast is very good too.
Stayed 2 nights in Jun 2023
Response from Rixwell Gertrude Hotel on Jul 28, 2023
Dear Guest,Thank you for your review! We're glad to hear that you had a comfortable stay and enjoyed our breakfast.We appreciate your feedback regarding the location, and we'll continue striving to provide the best experience for our guests.Hope to see you again soon!Best regards,Jekaterina SautaHotel Director

10/10 Excellent

Han Ping Jack

Stayed 1 night in Oct 2022

4/10 Poor

Leo

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rundown building have broken rooms
Stayed 27 nights in Aug 2022

10/10 Excellent

Viktorija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied. Good value for money paid.
Stayed 1 night in Aug 2022

6/10 Okay

Petre

Liked: Room comfort
The rooms are not as beautiful as in the uploaded photos. The furniture in the room looks a little bit overused, the towels in the bathroom as well. The breakfast is far from a 4star hotel's breakfast. The staff was kind and helpful. 
Stayed 3 nights in Aug 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Riga
I had a short stay there, but it was a pleasure to spend a time in this hotel. Nice and cozy.
Stayed 1 night in Aug 2020

8/10 Good

Viktor

Stayed 3 nights in Aug 2020

10/10 Excellent

Lilita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing value for money
Stayed 10 nights in Jul 2020

6/10 Okay

Sergej

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
В этом отеле останавливаемся достаточно часто, но в последний раз, все было хорошо, кроме завтраков. Такое ощущение, что завтраки стали как в трёхзвёздночном отеле.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building. The room was spacious, good value for the price.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prieks
Es paliku ar mammu viesnīca trīs dienas. Palikām sestajā stāvā. Istabai bija vanna ar dušu kas bija ļoti ērti. Istaba bija silta ar lieku logu. Varēja arī sataisīt tēju un kafiju istabā.
Stayed 3 nights in Jan 2020

8/10 Good

Elena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

6/10 Okay

Tatiana

Disliked: Room comfort
Not the best hotel, according to the picture it supposed to be better, room in old style, bed very used and after one night there is back pain, the ac doesnt work correctly, a lot of noise of the street from the window.
Stayed 5 nights in Dec 2019

10/10 Excellent

Sascha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean, is in the city center, very close to all attractions and shopping malls. The breakfast was very good and with a nice variety.
Stayed 1 night in Dec 2019

8/10 Good

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 3 nights in Aug 2019

8/10 Good

Rebecca Jane

Liked: Cleanliness, property conditions & facilities, room comfort
Reasonable stay
Nice place. Budget in appearance and location. Not too far to walk to town and the train station. Staff were helpful but overrun with people so it took ages at the reception desk whenever you wanted something. Breakfast was good. Not suitable for those that find stairs difficult because there is no access to the breakfast room otherwise.
Stayed 7 nights in Jun 2019
Response from Jekaterina Sauta on Jul 9, 2019
Dear Rebecca Jane, We would like to thank you for choosing Rixwell Gertrude Hotel and your review! We thank you for all of your positive comments. It is always nice to hear when we have gotten it right. Hope, that you will choose our hotel again for your next trip to Riga! With kind regards, Jekaterina Sauta Hotel Director

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will come back!
The hotel is great. Although it has the first impression of a classic (old) hotel, it is super clean. The bathroom is completely remodeled and looks new. The staff at the reception are very kind and helpful, the wi-fi works great all the time, and the buffet breakfast is delicious!
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were welcomeing and friendly and kindly ordered taxis for us when we required them. The hotel was comfortable and very clean would definitely stay again
Stayed 4 nights in May 2019

8/10 Good

Kjetil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel .have not ben in this side of town.
Nice hotel.close to old city.
Stayed 1 night in May 2019

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Mar 2019

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are brilliant short walk into town price is very good
Stayed 1 night in Mar 2019

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Budget stay in a good quiet area. Excellent value gor money. Nice breakfast.
Stayed 1 night in Jan 2019

8/10 Good

Edward, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
I have stayed many times here I like the hotel everything is good
Stayed 1 night in Dec 2018
Response from JGrigorjeva on Jan 16, 2019
Dear Andrew! Thank You very much for the support and for the choice of Rixwell Gertrude Hotel. It is very nice to know that we have gotten it right for You and that You are satisfied with the choice of accommodation. We also appreciate the fact that You are being loyal to Rixwell Gertrude Hotel as a frequent customer! Till the next time! On behalf of our team, best regards! Jekaterina Grigorjeva Hotel Director Rixwell Gertrude Hotel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location 15 minutes walk to the Old Town, lovely spacious room, very comfortable.
Stayed 3 nights in Dec 2018
Response from JGrigorjeva on Jan 18, 2019
Dear guest! Thank You for choosing Rixwell Gertrude Hotel and sharing Your experience with us! We are glad to know that You had a pleasant and comfortable stay! We appreciate Your support! Looking forward to welcome You again! Best regards, Jekaterina Grigorjeva Hotel Director Rixwell Gertrude Hotel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, about 10 mins walk from Old Town. We booked an economy double which was small but met our needs. The bathroom was clean and very modern. The only minor negative was that the beds were a tad uncomfortable. We would return if we could ensure a more comfortable bed next time.
Stayed 3 nights in Dec 2018
Response from Jekaterina Grigorjeva on Dec 11, 2018
Dear guest! Thank You for staying at Rixwell Gertrude Hotel and sharing Your comments! We appreciate Your support and a high rate given to our performance! We also thank You for positive comments! And we are glad to know, that You found Your stay comfortable and we could assist You with that! We will definitely take in consideration the level of comfort of our beds. And we would be very glad if You would stay at our hotel again! Best regards, Jekaterina Grigorjeva Hotel Director Rixwell Gertrude Hotel

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good clean hotel , very good reception staff . It does need a sitting room or a bar area . is a little far from the centre of Riga is a good walk if weather is good or a short ride on the tram ,
Stayed 3 nights in Nov 2018
Response from Jekaterina Grigorjeva on Dec 11, 2018
Dear guest! Thank You for choosing Rixwell Gertrude Hotel and for sharing Your experience with us. We are glad to know that You are satisfied with Your choice. And thank You for acknowledging professional work of our staff. We always try to perform the best we can! We appreciate Your support and the high rate given for our performance and for the hotel itself. Looking forward to see You again! Best regards, Jekaterina Grigorjeva Hotel Director Rixwell Gertrude Hotel

8/10 Good

John

A great value hotel and would recommend for a stay in Riga. A bit tired in places and the reception / bar area could be made more sociable but the room and facilities in it were great and the breakfast plentiful. Old Town about 20 minutes walk away which is just about right.
Stayed 3 nights in Nov 2018
Response from Jekaterina Grigorjeva on Dec 11, 2018
Dear John! Thank You for Your feedback! We appreciate the support given to us! And it is very important to know for us that our guests enjoy their stay and are satisfied with the service and the facilities. If You ever decide to come back-You are very welcomed! Best regards, Jekaterina Grigorjeva Hotel Director Rixwell Gertrude Hotel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2018

6/10 Okay

nik, london

Liked: Cleanliness, staff & service
Nice hotel close to the city
The title says it all the hotel was comfortable and close to the city. There were some small little niggles like the AC unit was not really good for the room and made random noises making you randomly wake up at night. The breakfast was quite varied so sort of made up for the AC so an ok place to stay.
Stayed 1 night in Jul 2018

8/10 Good

Dzintars, Prague

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is located in 20 minutes walk to the Old Town of Riga. Our room was clean and comfortable. Hotel staff was kind and helpful. There is limited parking space in the yard (I got one!), but you need to pay for it. On check-out I was informed that we have used something from minibar, but we didn't. So be careful if you use something to avoid to pay for something that you didn't use. Receptionist understood that they have some mistake and we were not charged at the end.
Stayed 5 nights in Jul 2018

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience in Rixwell Gertrude hotel
The location of this hotel is bad for tourists, because it is a 25 minute walk to the start of the old town. When I arrived at the hotel the receptionist asked me if I would wait five minutes until she returned. She did not return for much longer and she could easily have checked me in before she went on her break. She then asked me for a €50 cash deposit to cover the cost of anything I might use in the minibar, which is abnormal. I got into the lift where I read a notice that the water would not be working in the whole hotel that day from 13 to 19 hours. When I entered my room I saw that the curtains were useless, as they were so thin, and the room was facing east. I had also asked for a quiet room and was given a room facing the street with busy traffic. I returned to the receptionist and asked her to change my room and she refused saying that the curtains were the same in all rooms. She could have moved me to the west side of the building where the sun does not rise and where it was quiet. As a result I was woken up at 4.15am with sunlight pouring into the room (as it is near mid-summer). By 6am the room was like an oven. The shower was also broken. It could not be fixed in place and the pressure of the water made it turn and send the water onto the floor. The carpet under the beds was very dirty. The receptionist and a lady in the breakfast room were rude. No one was helpful. If repairs were made and the staff were polite this hotel would deserve not more than 3 stars.
Stayed 1 night in May 2018

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stuff was very nice and pleasant, the location is very close to the Old City and shopping centers. Definitely will recommend this place and stay there again.
Stayed 1 night in May 2018

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

SriHarsha Varma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not a 4-star hotel, don't believe in the photos.
Everything was fine apart from the physical infrastructure and decoration of the hotel, which is rather old. Definitely not a 4-star hotel, but a good 3-star. The photos of the rooms are deceiving, particularly when you book economy ones.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Nice hotel with very helpful staff. It's a bit of a walk to the old town but it didn't bother us, we tried to use a different road each time we walked in so that we saw as much of the new town as we could. A good stay overall.
Stayed 3 nights in Nov 2017

8/10 Good

Susie, United Kingdom

Liked: Cleanliness, staff & service, room comfort
Very good value for money
The only problem we had was that the hotel is about a 25 minute walk into the Old Town but that is probably reflected in the price. Riga is a lovely city for a short break - lots to see and do - although quite a walk from the hotel.

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
OK Riga base.
Convenient location for all things Riga. Polite but dour staff. Mind you, a smile doesn't come easy anywhere in Riga as far as we could see. Very clean. Nice rooms and good breakfast. Small bar downstairs staffed by busy reception staff. Overwhelmed by large tour groups all wanting drinks at the same time. Taxis are cheap to mostly everywhere. O K really and nothing to seriously moan about but some Didney style training for the staff wouldn't go amiss
Stayed 2 nights in Aug 2017

8/10 Good

Dave, leeds

Liked: Cleanliness, property conditions & facilities, room comfort
Rixwell Gertrude Riga
Lovely hotel just a little too far to walk to the attractions.
Stayed 3 nights in Sep 2017

8/10 Good

h.oguz esen, izmir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to markets&antique
nice hotel close to markets and antique shops if you are interested. Also 20 minutes walk to old town. İts better to satay here rather stay in the old town because you can smell and get taste of real Riga from here. Also good restaurants around.
Stayed 3 nights in Jun 2017

10/10 Excellent

Melodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2017