Dear AnnaletaThank you for taking the time to share your experience with us. We're delighted to hear that you found our breakfast buffet excellent and appreciated the overall atmosphere and location. However, we sincerely apologize for the inconveniences you faced during your stay, such as the smell of cigarette smoke, noise disturbances, and the issue with the tub.Please rest assured that we take your feedback seriously, and we will investigate these matters to ensure they are addressed promptly. We appreciate your understanding and hope to have the opportunity to welcome you back, providing an improved experience.If you have any further details or suggestions, please feel free to share them with us.Warm regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

Dear Julie,Thank you for taking the time to share your experience with us. We're pleased to hear that you found our staff to be nice and that the location, while not as close as expected, was still convenient. We appreciate your understanding regarding any noise issues and are glad to know you had a good sense of humor about it.Your feedback about the breakfast is valuable, and we will use it to continue improving our offerings.We look forward to the opportunity to welcome you back on a future visit. Best Regards Karina Mihalkina Front office managerRixwell Old Riga Palace Hotel

Dear Mark , Thank you! If you have any more feedback or if there's anything else we can assist you with, please let us know. We appreciate your support and look forward to the opportunity to host you again.Karina Mihalkina Front office ManagerRixwell Old Riga Palace Hotel

Dear, Kieon RatcliffThank you for choosing Rixwell Old Riga Palace Hotel as your place to stay in Riga.We are glad to know that overall your stay was enjoyable. We will definitely use your feedback to improve the service.Will be looking forward to welcome you again!Sincerely,Sintija GruzduleReception team

Dear TomasThank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed Hotel location and room design.Our shower vary in size, so you can always contact us next time before booking to find the most convenient option.It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards, Reception TeamJana Novikova

Dear Anzelika!We thank you that you have chosen Rixwell Old Riga Palace Hotel and for your review! We are constantly working to improve our services and hotel conditions. Please, accept our sincerest apologies due to all inconveniences during your stay. All responsible persons were informed about your situation and we will be more carefull to avoid this situation in future. We hope that you will give us another chance to accommodate you in our hotel!Best Regards,Front Office ManagerJānis Prikuls

Dear Tatiana,It is such a pleasure to receive your wonderful rating further to your recent experience at Rixwell Old Riga Palace Hotel! :)We were honored to welcome you and we look forward to your next visit!With kindest regards,Front Office Manager,Jānis Prikuls

Dear Patel!We thank you that you have chosen Rixwell Old Riga Palace Hotel and for your review! We are constantly working to improve our services and hotel conditions. Please, accept our sincerest apologies due to all inconveniences during your stay. All responsible persons were informed about your situation and we will be more carefull to avoid this situation in future. We hope that you will give us another chance to accommodate you in our hotel!Best Regards,Front Office ManagerJānis Prikuls

Dear Michael!It is such a pleasure to receive your wonderful rating further to your recent experience at Rixwell Old Riga Palace Hotel and also enjoyed Riga building architecture this is our golden heritage!We were honored to welcome you and we look forward to your next visit! :)With kindest regards,Front Office Manager,Jānis Prikuls

Dear RenateIt is such a pleasure to receive your wonderful rating further to your recent experience at Rixwell Old Riga Palace Hotel!We were honored to welcome you and we look forward to your next visit!With kindest regards,Front Office Manager,Jānis Prikuls

Dear Paul,Thank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed cleanliness of the room, breakfast service and our staff friendliness.It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls

Dear Simon, We are absolutely delighted to hear that you had a satisfying stay at our hotel! Your positive feedback is greatly appreciated, and it's wonderful to know that you were pleased with your experience.If there is anything specific you would like to share or if you have any suggestions for further improvement, please feel free to reach out. We value your input and always strive to make our guests' experiences even better.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future for another enjoyable visit.

Dear Salih, I want to extend my sincere apologies for the disappointment you experienced during your recent stay at our hotel. Your feedback is invaluable to us, and we are truly sorry that we fell short of your expectations.It is disheartening to hear that your experience with us was less than satisfactory, and we deeply regret any inconvenience or discomfort you may have encountered.We take your comments seriously, and we will use them as an opportunity for improvement. Your satisfaction is our top priority, and we are committed to addressing the issues you raised to ensure they do not occur in the future.