Ratings based on 152 Verified Reviews

3.9 out of 5
77% of guests recommend
4.2 Room cleanliness
3.8 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from toronto

a nightmare

Posted Feb 17, 2018
Simply an awful choice for accommodation in kiev for one night. Location was off the track and the apartment building was HORRIBLE No one from Canada could ever have expected the nightmarish kind of building that I was sent to. NEVER again.
5 out of 5
Recommended
for Everyone
by A verified traveler from atlanta,ga usa

awesome

Posted Jan 31, 2018
everyone was very helpful. my rooms were nice, affordable and the locations were excelent
Comment from Hotel Management
Feb 1, 2018 by Alina, Hotel Management
Dear Paul, thank you a lot for the good words. We are really happy to accommodate such guest like you. Hope to see you again
4 out of 5
by Alina

Posted Oct 21, 2017 on Hotels
Comment from Hotel Management
Nov 3, 2017 by Tatiana Ivanchenko, Hotel Management
Dear Guest! We appreciate such words. Thanks for review! It was a great pleasure to accommodate guest like you.
2 out of 5
by A verified traveler from london

Nice apartment ...close to city centre

Posted Sep 30, 2017
It was very bad experience. ...my room was on 11th floor. ..room 41 (shota rostaveli 44 ) ...It was like a building site ...I had lots of flooring wood around my bed ....Under my bed and under TV stand...very disappointed. ..when my girl friend visited me ...she was shocked. ..that was not a romantic meeting I was waiting for ....I hope you will take the necessary measures. ..I send you some photos of my room ...hopping you will get back to me soon
Comment from Hotel Management
Oct 5, 2017 by Alina, Hotel Management
Dear Adrien,we are very sorry that you was unhappy during you staying with us. All complaints are transferred to the right departments. Hope to see you again to exceed your expectations
5 out of 5
by Dustin

Posted Jul 10, 2017 on Hotels
Comment from Hotel Management
Jul 18, 2017 by Tatiana Ivanchenko, Hotel Management
Dear Guest, Thank you for good marks. We will be glad to accommodate you again
4 out of 5
by Reza

Posted Jun 12, 2017 on Hotels
Good neighborhood
Comment from Hotel Management
Jun 17, 2017 by Tatiana Ivanchenko, Hotel Management
Dear Reza, Thanks for such review. We hope to see you next time!
4 out of 5
by Reza

Posted Jun 5, 2017 on Hotels
Just need remodeling entrance good location
Comment from Hotel Management
Jun 17, 2017 by Tatiana Ivanchenko, Hotel Management
Dear Reza, Thank you for you comment , it is very important for us to make your staying more comfortable, we will be glad to see you again!
3 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient to everything.

Posted May 11, 2017
Deceptive about shuttle service to airport and airline there's a cost for shuttle.
Comment from Hotel Management
Jun 7, 2017 by PartnerGuestHouse, Hotel Management
Dear guest! You can always specify the cost of the transfer and get an invoice for it at the reception. We will be glad to help you with this next time!
2 out of 5
by A verified traveler from korea

reasonable price but uncomportable service.

Posted Mar 5, 2017 on Ebookers
Pros: Location.
Cons: keep the promise.
I asked to get my key in apt at noon and they said ok to send someone at noon. So i was waiting to gave the key to the person who will come. But nobody come at noon. So i called them to got my key coz i had a appointment. And they confirmed again somebody will come soon. So i waited again... but nobody came until 12:40. then i called again and i said i should leave so i will remain the key to the apt or mailbox. but they said i can not remain the key. i must wait someone will come to my apt. I told them i should leave. but they just keep on saying wait. so i was angry and hung off the phone. i waited until 12:55 then? nobody came. and manager called me and said that i must stay until some guy will come. So i could leave after 13:00. i really disappointed with this service of apt. They should have shown at noon coz they promised. If somebody want to stay at there, be aware they will not keep the time promise.
Comment from Hotel Management
Apr 11, 2017 by Alina, Hotel Management
Dear Guest, Thank you for review, it's very important for us.!We apologise for the inconveniences during your check out!We will take into account your comments in order to improve our service. Hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Different Hotel

Posted Sep 17, 2016
This was a very good room but the building was shared and was very run down. Inside the room was safe and quiet.
Comment from Hotel Management
Sep 28, 2016 by Sveta, Hotel Management
Dear Guest ! Thank you for your review and high marks. Looking forward to see you again!