Ratings based on 32 Verified Reviews

3.8 out of 5
93% of guests recommend
4.1 Room cleanliness
3.5 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, TN

good location, clean, good condition, fast interne

Posted Jan 5, 2018
Pros: good location, clean, good condition, fast internet, cheap transfer to airport
Cons: temperature of water, please, install dryer
Location: really good location in quite part of downtown
good location, clean, good condition, fast internet, cheap transfer to airport, smooth communication, but if you get used to cloth dryer or hot bath...ask them if they could customize it for your needs
Comment from Hotel Management
Jan 9, 2018 by Alina, Hotel Management
Dear Vasyl, thank you very much for your rewiev it's very important for us. We will be glad to accommodate you again
4 out of 5
Recommended
for Everyone
by A verified traveler from NC

Posted Nov 21, 2017
Clean and Comfortable, not fancy but a good value
Comment from Hotel Management
Dec 1, 2017 by Alina, Hotel Management
Dear Dan, Thank you very much for your rewiev. We will be very glad to accommodate you again
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Kiev

Posted Oct 25, 2017
Pros: The price is reasonable and they will pick you up at the airport at no charge. The staff was courteous and helpful.
Cons: The televisions at both apartment don't work right and the wi fi needs to be repaired at the first one
Location: There is a lot to see and do in Kiev. It was a good location near downtown where there is a lot of activity and interesting things to see.
The first apartment was comfortable and clean by Kiev's standards. The Wi-Fi and cable TV did not work but things are different in Ukraine. It is not uncommon for things to not work. I needed to check out at noon and the agent found me a second apartment that is nicer but has no hot water for a bath which is something I need right now. But the people I dealt with were pleasant and helpful,
Comment from Hotel Management
Nov 3, 2017 by reservation manager, Hotel Management
Dear Jackie ! Thank you for your review and for choosing us. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our apartments.
3 out of 5
by A verified traveler

Busy street not a good idea if you need a rest

Posted Jul 31, 2017 on Hotels
It was OK overall, however, the studio apartment was not on Saksaganskogo str. but 2 blocks away. It was just like on picture though. Reception 20 minutes walk from the apartment...well... not a good beginning if you have a heavy suitcase. Anyway, I was offered a free taxi ride to the location - thanks for that a lot! As for the flat itself. It's located in a conventional (very old) building. the locks on the front door were broken:-( Inside: as a picture shows, it's really true, good Wi-Fi, nice furniture, even washer machine was there! Nevertheless, the street is extremely noisy! If you open the window you won't hear the TV! And you cannot sleep with windows closed as there is no air ventilation at all! It was a suffocating night for me:-( Air condition system barely works, it was really hot inside:-( Well, maybe it's better in winter or other season but in summer I will think twice next time.
Comment from Hotel Management
Aug 2, 2017 by Tatiana Ivanchenko, Hotel Management
Dear guest! We are sorry for all inconvenieces happened during your staying. You always can contact us if you feel uncomfortable and we will offer you another flat
3 out of 5
Recommended
for Everyone
by A verified traveler

Asked to clean my room

Posted Jun 26, 2017
I called front desk and asked to clean my room and nobody ever showed up so had to clean dirt my self but overall it was good in great location!!!
Comment from Hotel Management
Jun 28, 2017 by reservation manager, Hotel Management
Dear Guest, We are sorry for this inconvenience, according to our guesthouse rules made makes cleaning every 4th day from the check in day. We made rebuke to our houskeeping department and reception managers. You review is very important for us, and we are looking forward to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 27, 2017
Was a great stay! The room was very clean and comfortable! Not comfortable reception location. The rest is all great! Really enjoyed my stay there!
Comment from Hotel Management
Feb 1, 2017 by Alina, Hotel Management
Dear Guest, we are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our apartments in the future.
2 out of 5
by A verified traveler

Not a hotel, studio apartment

Posted Dec 22, 2016
Cons: Give that was shown in add!!!!!!
Sheet s were not cleaned, room was dirty with cockroaches
Comment from Hotel Management
Jan 14, 2017 by Olga Litvinenko, Reservations Manager, Hotel Management
Dear Guest, Thank you for your review! We apologize for the inconvenience. We have made the dezinsection in the apartment and the additional briefing has been held with the maid. We will be glad to see you again and hope to change your opinion about our servive. Looking forward to seeing in Kiev!
5 out of 5
by A verified traveler

Nice and clean. Very safe and secure.

Posted Sep 24, 2016 on Hotels
Nice and clean apartment in the very good neighborhood of Kiev.
Comment from Hotel Management
Sep 28, 2016 by General Manager, Hotel Management
Dear Guest ! Thank you for your review and high marks. Looking forward to see you again!
3 out of 5
by Khajak from Beirut

Neutral

Posted May 8, 2016 on Hotels
It's a very normal apt, nothing special about it, room is very small but clean and nice. Has washing machine, and an oven
Comment from Hotel Management
Jul 16, 2016 by Tatiana Ivanchenko, Hotel Management
Dear Khajak, Thank you for your comment. We will be glad to host you again!
4 out of 5
by MOHAMED MONCEF from ENGLAND

comfortable accommodation

Posted Jan 18, 2015 on Hotels
recommend to anyone looking for a stay in studio/apartment offering all amenities.
Comment from Hotel Management
Apr 18, 2015 by Tatiana Ivanchenko, Hotel Management
Dear Mohamed! Thank you for your review. Hope to see you again!