Ratings based on 306 Verified Reviews

4.0 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from costa rica

Posted Sep 8, 2017
Nice and comfortable hotel. The staff was very kind and the overall service was very good
Comment from Hotel Management
Sep 18, 2017 by Jose B, Hotel Management
Thank you for your comments. We are glad that your experience at Guachipelin was a good one. Thank you for choosing Guachipelin for your trip to Rincon de la Vieja.
5 out of 5
Recommended
for Families
by A verified traveler

Great experience

Posted Aug 29, 2017 on Orbitz
The activities are great and the full family can enjoy. Rooms are nice and staff are helpful. If you are looking for a CR experience this is it. Only downside is you are captive for all meals (unless you want to drive back to town, which isn't appealing after long days exploring). They aren't bad but after a couple of days, you are ready for something different.
Comment from Hotel Management
Aug 30, 2017 by Jose, Hotel Management
Thank you for your comments. We are glad that you enjoyed the activities in the area. Sorry that you were not told about our menu with options that start at $5, or the 2 restaurants that are in town. Sorry for not informing properly. Thank you for choosing Guachipelin for your trip to Rincon de la Vieja. Pura Vida !!!
5 out of 5
by Denice

Great Location, Great Staff

Posted Aug 17, 2017 on Hotels
The staff was great, and incredibly helpful. There is so much to do right around the hotel it could keep you busy for days.
Comment from Hotel Management
Aug 30, 2017
Thank you for your comments. We are very happy to hear that your stay was very good. Thanks for visiting Rincon de la Vieja and Hacienda Guachipelin.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Beautiful hotel in the national forest.

Posted Aug 17, 2017
Excellent tour with the hotel operator. Zipline is amazing, Hot spring pool is the best.
Comment from Hotel Management
Aug 30, 2017 by JoseB, Hotel Management
Thank you Michelle for your comments. Thanks for choosing Guachipelin for your trip to Rincon dela Vieja Volcano. Pura Vida !!!1
5 out of 5
by John

Much Appreciated!

Posted Aug 15, 2017 on Hotels
Thumbs up! Family of 5 (kids 21, 18 and 15) stayed here for 2 nights in Aug 2017. Very welcoming and go out of their way to make sure that your stay and activities are top notch. This is much much more than a hotel, but a full out adventure destination with onsite activities (hot springs, zip line, river tubing, horseback riding, mountain biking, etc). Food was very good and you can tell most if it was grown/raised on their own farm or very local. One of our party lost a go pro camera on the river tubing and the guide went back on the next trip with a dive mask and located it in 12 feet of water. Much appreciated. Not really anything negative, but the mattress in our room (16) could use a replacement. If you only had 2 nights to dedicated to the whole adventure part of your visit, I would definitely recommend the Hacienda! Oh - wifi was "legit" according to my kids. It was only only place that we stayed during our 10 day visit that wifi was actually consistent, strong and available. The buffet was well worth it (love the soups!), but I could also see that after 2 dinners, you'd be ready for a new venue. Not much else in the area in terms of dining options
Comment from Hotel Management
Aug 30, 2017
Thank you John for writting. We will follow up on that matress, sorry. Its good for us to know about the feeling about the food options after 2 days. We have to do a better job letting everyone know about the pizza option of the fast food at the bar, or the 2 restaurants in town. Thanks . Thank you for choosing Hacienda Guachipelin for your trip to Riincon de la Vieja Volcano. Pura Vida !!!
5 out of 5
by Pedro

Posted Jul 26, 2017 on Hotels
Comment from Hotel Management
Jul 30, 2017
Thank you for your evaluation and for selecting Guachipelin for your trip to Rincon de la Vieja !!!
4 out of 5
by Alison

Posted Jul 17, 2017 on Hotels
Our initial checkin did not go well but once it was resolved we had a great stay. The suite was lovely and the porch was great to relax on. Breakfast was good and everything we ate at the bar was great. The grounds are confusing, the map they provide is useless, but there's a TON to do & see! If you're planning a trip to Rincón de la Vieja, I'd highly recommend staying here!
Comment from Hotel Management
Jul 30, 2017
Thank you for your comments Alison, specially on the map.We will look into it. Sorry about the check in , but happy it got solved. Thanks for visiting Rincon de la Vieja Volcano and forchoosing Guachipelin.. Pura Vida !!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great experience - nice mountain hotel

Posted Jul 9, 2017
Great experience - nice mountain hotel I really enjoy a good time with my family Good mountain tours Good bike trails
Comment from Hotel Management
Jul 30, 2017 by Jose , Hotel Management
Thanks for the review and thanks for the photos. We are glad that you had a good time with your family at Guachipelin. Come and ride with us again !!!
4 out of 5
by A verified traveler

Posted Jul 4, 2017 on Hotels
Comment from Hotel Management
Jul 30, 2017
Thank you for your evaluation and thanks for visiting Rincon de la Vieja Volcano.
5 out of 5
by Randi

Great adventure!

Posted Jun 29, 2017 on Hotels
We had such a nice stay at Hacienda Guachipelin. The room was spacious, clean, and comfortable, and the restaurant food and service was excellent. The best part of our trip was the Adventure Pass. We wish we had stayed an extra day to explore the national park.
Comment from Hotel Management
Jul 30, 2017
Thank you Randi for you comments and thanks for choosing Guachipelin for your vacation. We are glad that you had a good time with us. Pura Vida !!!