Ratings based on 288 Verified Reviews

4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Place to Stay

Posted Jun 7, 2017
Pros: All.
Location: The Rincon de la Vieja National Park is a 10-minute drive. There are Hot Springs and a LOT of things to do.
It is a great place to stay at. It was very very nice and it was not expensive at all. Very recommended.
Comment from Hotel Management
Jul 30, 2017 by JoseB, Hotel Management
Thank you for visiting the area and choosing Hacienda Guachipelin. We are happy that you had a good time.
5 out of 5
Recommended
for Everyone
by A verified traveler from victoria, bc

Excellent and better than expected

Posted May 23, 2017
Staff go out of their way to help. Everyone greets you and makes eye contact, the buffet changed and was fresh every day, from their own livestock and produce. The tours were well organized and fun
Comment from Hotel Management
Oct 10, 2017 by Jose, Hotel Management
Thank you RB for your comments. We are glad that you had a great stay at Guachipelin. Pura Vida !!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Larchmont, NY

Beautiful hotel in the heart of the national park.

Posted Apr 23, 2017
Lots of adventure activities, excellent food, perfect for families wanting to get a taste if the best of Costa Rica.
Comment from Hotel Management
May 21, 2017 by JoseB, Hotel Management
Thank you for your comments and thanks for choosing Hacienda Guachipelin for your trip to Rincon de la Vieja Volcano !!!
5 out of 5
by Laurie

Posted Apr 18, 2017 on Hotels
Great place! Wonderful buffet breakfast included. And the "all day adventure was fantastic! Kids and mom loved it. Probably the best day of our trip.
Comment from Hotel Management
May 21, 2017
We are glad that you enjoyed your stay, meals and tours at Guachipelin. Our staff works hard to make your stay a very good one. Thanks for choosing Guachipelin for your vacation in Rincon de la Vieja Volcano . Pura Vida !!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2017
Good compromize between a rough local place and a too fancy resort for westerners only and without any soul
Comment from Hotel Management
May 21, 2017 by jose, Hotel Management
Thank you for sharing your thoughts about Guachipelin and thank you for visiting Rincon dela Vieja Volcano . Pura vida !!!
4 out of 5
by manuel

you wont forget this beatiful place

Posted Apr 17, 2017 on Hotels
great choice a lot of things to do (also my Daughter loves cows and horses), the visit to to the Volcano park was amazing. People of the Hotel are very friendly.
Comment from Hotel Management
May 21, 2017
Thank you Manuel for your comments and thanks for choosing Guachipelin for your vacations. We are glad that you found in our staff a good example of what Costarrican people are: friendly. Pura Vida !!!
3 out of 5
by A verified traveler

Not what I was looking for!

Posted Apr 11, 2017
Hotel conditions were not very good. Looks old and low quality materials for the facilities and also the beds and covers. The room didn't have a TV. The hotel smell bad because of the farm that is almost in the middle of the hotel. The restaurant is nice but expensive, breakfasts was very good. Location is not bad, all the attractions are not in the hotel so you have to go in your car or bus. The staff was good. Need to improve Hotel conditions and infrastructure!
Comment from Hotel Management
May 21, 2017 by jose, Hotel Management
Thank you foryour comments. Our management will take note of your observations. We are sorry about the TV. As for the prices in the restaurant, there are options that start at $5 , sorry that you didn't find this option. Thanks for visitng Rincon de la Vieja Volcano.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tucson, AZ

Good hotel with fun activities

Posted Apr 8, 2017 on Orbitz
We stayed here one night, spending most of 2 days doing their activities. The canopy tour was fun and the white water tubing was excellent! The staff helping with the activities was great and really seemed to have safety at the top of their priority list, which was important since my 6 year old was participating. I think their website says you have to be 8 to do the tubing, but they don't seem to be too worried about those rules, which was great since he absolutely loved the tubing and had no problem staying safe. I do wish they had different times for the activities. Our canopy tour and the tubing both finished at 4:30, which is too late to do anything else except go to the hot springs. If they started a little earlier, we could have gone to a waterfall afterwards. A little later and we would have had more time to do that beforehand. The way it was, we felt like there was wasted time. The 3.5km hike in the national park was worth it. It was cool to see the mud pots, fumaroles, etc, and we saw a bunch of monkeys (I think 3 different kinds). Primary complaint is that the food was over-priced and only fair. Eating at the hotel is pretty much the only option without driving 20 minutes or more, so it would have been nice to have better food there. Overall I would definitely go back.
Comment from Hotel Management
Apr 12, 2017 by joseb, Hotel Management
Thank you for your comments. We are happy to know that you enjoyed the activities. Some of our guests visit a small restaurant in town, and the drive is less than 5 minutes away. There are options at our restaurant that start at $5 for tacos , all the way to $17.88 (plus taxes and tips $22) for a buffet dinner. We will try harder to inform our guests about the options and the restaurant in town. Than you for choosing Guachipelin for your trip to Rincon de la Vieja Volcano.
5 out of 5
by Eva

Posted Apr 4, 2017 on Hotels
wonderful stay everything was great no complains stuff was very friendly and supportive.
Comment from Hotel Management
Apr 9, 2017
Thank you for your comments. We are happy to know that your stay at Guachipelin was a good one. Thanks for visiting Costa Rica and specially Rincon de la Vieja Volcano.
1 out of 5
by Oliver

Posted Mar 20, 2017 on Hotels
Not flexile people aND very greedy
Comment from Hotel Management
Apr 9, 2017
We are sorry that your stay was not what you expected. If you feel that there is something that we can do , please send us an email to adress this matter directly with you and the reservations office. Thank you for your comments.